Video Transcript:
Hi I’m Sophie from Mobal and I would like to take a few minutes to show you how to lock and unlock the keypad on your Samsung GT-E3210 phone.
To lock your phones keypad, simply hold the star (*) key for 3 seconds, keypad locked will appear on the screen and now your phone is locked.
To unlock your phones keypad, hold down the star (*) key for 3 seconds, keypad unlocked will appear on the screen and your phone is now activated again.
Your handset has an auto keypad lock feature that automatically locks your keypad, if your phone has been inactive for 10 seconds.
If you want to activate or deactivate your auto keypad lock feature, select menu by pressing the left soft key.
Scroll down with the navigation ring to settings and press the left soft key.
Scroll down with the navigation ring to phone and press the left soft key.
Scroll down with the navigation ring to keypad auto-lock and press the left soft key.
You can now choose, “on” or “off” for your phone and select save by pressing the left soft key.
Thanks for watching this Mobal help video, check out the next video in the series.
Hitesh
hello i have a problem with my samsung GT-E3210 . it is not showing the network ….. i have reset my phone but it is not showing the network and unable to select manually also… plzz help
Emma
Thank you for your comments – unfortunately we are unable to provide support via the Blog but would be happy to help if you could call in on 212 785 5800 or e-mail support@mobal.com. Thank you.
Gabby
Hello, please my name is Gabby. I have a problem with my Samsung GT-E3210 I am unable to put security on my privacy lock because I have forgotten the previous password I used to activate it. I need help to solve this problem.
Thank you.
Emma
Thank you for your comments – unfortunately we are unable to provide support via the Blog but would be happy to help if you could call in on 212 785 5800!
Rendoll
I have a samsung phone Gt-E3210 which I have change phone password but I forget my password to open; please can you help me open up my phone…
Emma
Thank you for your comments – unfortunately we are unable to provide support via the Blog but would be happy to help you over the phone. If you are a Mobal customer please could you call in on 212 785 5800!
shawn chand
hello even i have a samsung galaxy E-3210 and it is locked and i forgot the password. how can i now unlock it or reset it? help please.
Emma
Thank you for your comments – unfortunately we are unable to provide support via the Blog but would be happy to help if you could call in on 212 785 5800!
Pete
Owned the 3210 phone for several months. Can’t use it because it is asking for a phone unlock password which I never even setup. Result. I don’t have a phone to use when I travel and you don’t get any money! So, how can the phone unlock be reset or how can I access the phone now?
Jared
Hi Pete,
We’re sorry to hear about your issue with our phone. One of our customer support team will be in touch very soon to help fix your problem.
Thanks
Jared
Mobal
Jared
Hi Pete, I believe everything has now been sorted with your phone. I hope your experience with our customer service team was a good one.
Thanks
Jared
Sarah
Hey, I got a samsung E3210 today and had no idea how to do most things on it! Do you know how to turn volume up and down?
Jared
Hi Sarah,
Thanks for purchasing a Mobal Classic phone from us, I’m sorry that you’re having trouble getting to know your new phone. I have included a link to a quick start guide that we are close to completing but isn’t sent out with our phones yet.
It includes instructions on how to turn volume up and down.
Click Here
Adjust the volume
Adjust the volume of your ringtone:
Menu > Settings > Sound Pro files > Select Profile >
Edit > Volume > Call Alert
Scroll left to decrease and scroll right to increase volume
Save
Adjust the volume during a call:
Scroll down to decrease volume or up to increase volume on the
navigation key.
Pam Preston
Without a full manual, how am I supposed to use the features, especially Security? Under Settings\ Security there are Phone Lock, SIM lock, PIN lock and Privacy Lock, Fixed dialling mode and Change Password, Change PIN, Change PIN2, and Mobile tracker. I simply want to have a passcode for entry when I start up the phone. Do I use Phone, SIM, PIN or Privacy Lock? Is the Password my PUK? Can I use less than 8 digits for an entry passcode? I am loath to monkey around with PIN and SIM because I am aware that I could prevent my own access if not careful, or even destroy the SIM. Help please Mobal!
Anne Furman
Same question as was asked in May 2013. ARE YOU THERE?
Without a full manual, how am I supposed to use the features, especially Security? Under Settings\ Security there are Phone Lock, SIM lock, PIN lock and Privacy Lock, Fixed dialling mode and Change Password, Change PIN, Change PIN2, and Mobile tracker. I simply want to have a passcode for entry when I start up the phone. Do I use Phone, SIM, PIN or Privacy Lock? Is the Password my PUK? Can I use less than 8 digits for an entry passcode? I am loath to monkey around with PIN and SIM because I am aware that I could prevent my own access if not careful, or even destroy the SIM. Help please Mobal!
Jared
Apologies we must of missed this one, to set a phone lock that asks you for a pin on phone start up you select the Phone Lock Option
Menu > Settings > Security > Phone Lock
You then enter a password of your choosing between 4 & 8 digits, you will be prompted to enter the pass code again to validate.
The phone lock will then activate and on start up will request the code before allowing access.
I hope this helps.
Thanks
Jared