If you are living and working in Japan, you may find that it’s not convenient to pay your bill long-term with your international Debit/Credit Card or PayPal account. Some international providers charge transaction fees – or you may not be keeping money in your international account…
To solve these problems, we are now delighted to announce that you can now change your payment method to cash. This means that you can pay your bill in cash at any Mini Stop, Lawson or Family Mart convenience stores around Japan.
Simply pay for your SIM card and your first month’s Plan fees by Credit/Debit Card or PayPal account. If you wish to change your payment method to cash, simply select the option in your online account. Easy!
Paying by cash is easy. Each month, we’ll email you to let you know how much you need to pay.
See our simple step-by-step guide on how to make your payment in store…
Payment at Lawson or Mini Stop
You can pay at Lawson or Mini Stop using their multimedia terminal “Loppi”.
Note that this machine displays Japanese language only.
Step 1: Visit the Mini Stop/Lawson Payment Machine
Step 2: Click “Various Payments” (the option on the left)
Step 3: Key in your SmartPit invoice number from your email.
Step 4: Choose Pay by Smartpit
Step 5: Click to close the “Be Careful” screen (this screen warns you to be careful of scammers, etc)
Step 6: Click the “Mobal Japan SIM” option
Step 7: Click the Confirm button
Step 8: Wait for your Payment Slip to print
Step 9: Collect your Payment Slip
Step 10: Pay with cash at the Cash Register (note that you must pay within 30 minutes)
Step 11: Collect your receipt
Step 12: All done!
Payment at Family Mart
Follow the steps below to pay your bill at Family Mart
Step 1: Click the language button on the top right of the screen to change your language from Japanese to English, Chinese, Korean, Portuguese or Russian.
Step 2: Enter your Smartpit number and press “OK”.
Step 3: Click the “Mobal Japan SIM” option. Press “OK”.
Step 4: Select “Mobal Japan SIM” again and press “OK”.
Step 5: Wait for your Payment Slip to print. Pay with cash at the Cash Register within 30 minutes.
Payment at Lawson Station
Follow the steps below to pay your bill at Lawson Station
Step 1: Choose left button option and touch screen to confirm
Step 2: Type your Smartpit Number using screen touchpad
Step 3: Choose ‘Smartpit Payment’ option- it’s the top bar
Step 4: Confirm you’ve read the potential fraud warning
Step 5: Confirm the payment is for Mobal
Step 6: Click confirm on the bottom right of the screen
Step 7: Confirm payment amount
Step 8: Payment slip is automatically printed
Step 9: Take to the cash register and wait for your receipt
Terms and Conditions of Mobal cash payment (Smartpit) service