Keep Connected With Mobal's Europe Cell Phone Service

Get Fast, 4G Data Without The Worry Of Unexpected Roaming Bills

Europe Sim Card Service


  • Great coverage in over 100 countries, including all of Europe
  • 1GB of fast, 4G data included. Additional data just $10 per GB
  • Unlimited, Free Incoming Calls and Texts
  • Low cost calls to USA & Canada
  • Only $59 for one month, add months if you require

Recommended in...

Frommers recommend Mobal
About.com recommends Mobal
MSN recommends Mobal
The Wall Street Journal recommends Mobal
inc.com recommends Mobal
Budget Travel recommends Mobal
Time recommends Mobal
Travel Insider recommends Mobal


Introducing Europe Plus...

Europe Plus is the best quality cell phone service for Europe - and beyond!
It is perfect for travelers who want fast 4G data and crystal clear calls.
The service is active for one month from the date you request. If you're traveling for longer, simply add extra months for just $59 per month.

In Partnership With Vodafone

vodafone partnership

We buy airtime in bulk from Vodafone, which means we can offer great call rates and include 1 GB of data for use in Europe. Vodafone are the second biggest mobile network in the world, with over 400 million customers.

Choose a SIM Only

If you've already got your own handset, you can choose our SIM-only option. Just make sure your phone is unlocked to accept international SIM cards.

europe SIM Card

Multi-Size SIM card fits almost any device including smartphones, iPhones, iPads, tablets and portable hotspots.

Features:
1GB FREE 4G Data
No Contract
Free Incoming Call & Texts
Great Coverage In Over 100 Countries
Re-Connect At Any Time

SIM-only $59


Special Offer: Now get FREE US shipping on all SIM-only orders - for a limited time only

Is My Phone Unlocked? +

Most cell phone devices sold are 'locked' to a specific cellular carrier. They can only be used on that carrier's network and can't be used with another carrier without the phone being 'unlocked'.

CTIA rules introduced in 2015 mean that carriers must unlock a customer's phone provided certain requirements are met.

How to Unlock your AT&T Phone +

AT&T are happy to help you with unlocking your phone, although they may charge a fee if you're not currently an AT&T customer.

Unlocking Requirements
If you have a postpaid plan, your account will need to have been active for at least 60 days before it's eligible for unlocking.

If you have a prepaid/GoPhone plan, your plan will need to have been active for at least 6 months before it's eligible for unlocking.

If you purchased your phone on a 2 year plan with a subsidized handset, you'll need to have completed your 2 year contract and have no outstanding payments remaining on the device.

If you bought the phone through the AT&T Next early upgrade plan, you'll need to have paid off the total cost of the phone and have no payments outstanding on the device.

The phone must not have been reported as lost or stolen, or be associated with any fraudulent activity.

Military Personnel
AT&T has exceptions for deployed military personnel, but your account needs to have no outstanding bills and you need to provide proof of your deployment.

Non-Customers
If you aren't an AT&T customer, but have an AT&T phone, you can request that it's unlocked. AT&T may charge a fee for this however.

Requesting an Unlock
You're best to call AT&T's customer support and request an unlock. They should be able to do this for you immediately. AT&T also have an online system for requersting an unlock, but this can take a few days to process.

To unlock online, go to www.att.com/deviceunlock and follow the instructions.

You will need your phone's IMEI number, which is 15 digits long. You can find it in a number of ways...

On the phone, dial *#06# then press Send Go to Settings > About Look for the code underneath the phone's battery

AT&T will email you an unlock code, but this can take up to 2 days to process. We have had reports that if you call AT&T's customer support and request an unlock, it will be processed immediately.

How to Unlock your Verizon Phone +

Not all Verizon devices will work overseas, only Verizon's 'World' devices have that functionality. As well as the CDMA capabilities needed to use Verizon's network, Verizon World Devices have a SIM card slot - so you can insert a SIM card from an international service provider such as Mobal. Verizon World Devices are compatible with non-CDMA technologies that enable them to work on overseas cellular networks, such as 4G LTE, Quad Band GSM or UMTS.

Luckily, most of Verizon's phones are not locked, so usually there's nothing you need to do to make them work with a Mobal SIM card. There are a couple of notable exceptions to this though.

Non-iPhone Global Ready 3G Phones are usually locked, however they can usually be unlocked using the code 000000 or 123456 (just put the Mobal SIM in your phone and it will ask you to enter the code).

Prepaid Phone-in-the-Box devices are locked to Verizon for 12 months after activation. As above, you can try unlocking using 000000 or 123456. If this doesn't work, you will need to call Verizon to help you unlock the device.

How to Unlock your Sprint Phone +

With Sprint, there are two types of unlock available:

1. Domestic Unlock

A domestic unlock means that provided your phone has the capability, you can use it on any network, whether that's at home in the USA or with an international SIM card.

2. International Unlock

An International unlock means that you can use your phone with an international service, such as Mobal SIM card, but you won't be able to use it with a domestic USA service, such as AT&T or T-Mobile.

Unlocking your Device
When your device is eligible to be unlocked (e.g. you've reached the end of your two-year contract), Sprint will let you know and you can request a full, domestic unlock (which includes an international unlock).

If you bought your device after February 2015, Sprint will automatically unlock it for you at the end of your service plan or when you've finished the paying the instalments (this is a full, domestic unlock).

Once your device has been unlocked (domestic or international) you can use it with a Mobal SIM card.

Requesting an International Unlock
Sprint will perform an international unlock, even if you're still within your two-year contract - providing your account has been active for 90 days or more and you have no overdue payments.

You can request an international SIM unlock by calling Sprint Worldwide Care on 888-226-7212.

In addition to your account information, Sprint will ask you for your phone's IMEI number, which is 15 digits long. You can find it in a number of ways...

On the phone, dial *#06# then press Send
Go to Settings > About
Look for the code underneath the phone's battery


Military Personnel
Providing you can provide Sprint with deployment papers, Sprint will perform an international unlock no matter what stage you are in your contract.

Your Phone Might Not Work
Even if you get it unlocked, not all Sprint phones will work well enough with another network's SIM card. For instance, some of their models are sold as 'Global' phones, but when used with another SIM, you won't be able to make calls or send texts.

Below is information from Sprint which lists their models that (once unlocked) will work well overseas with a SIM card like Mobal's.

Apple iPhone 4s, 5, 5s, 5c, 6, 6 Plus, 6s, 6s Plus, SE, 7, 7 Plus

HTC One M8, One M9

LG Flex, G Flex2, G3, G4

Samsung GS3, GS4, GS5, GS5 Sport, GS6, GS6 Edge, GS7, GS7 Edge, Note 3, Note 4, Note Edge

How to Unlock your T-Mobile Phone +

All T-Mobile handsets are locked, but it's possible to unlock them provided certain requirements are met. Unlocking Requirements
You need to have been using your device on T-Mobile's network for at least 40 days.

If your phone was bought on a two-year contract, you'll need to be at least 18 months into that contract with no late payments.

If you're on a prepaid plan, your account must have been active for 12 months. In cases where your prepaid plan is less than 12 months old, you'll need to have made more than $25 in recharges for a basic phone, or for a smartphone more than $100 of recharges since the device was activated.

If your phone was purchased under a T-Mobile finance scheme, you will need to have paid this off.

Military Personnel
T-Mobile will unlock a device belonging to military personnel at any time as long as none of your payments are overdue. You will need to supply them with a proof of your deployment.

Requesting an Unlock
You'll need to contact T-Mobile's Customer Service to request an unlock. As well as your account information, they will as you for the device's IMEI number, which is 15 digits long. You can find it in a number of ways...

On the phone, dial *#06# then press Send
Go to Settings > About
Look for the code underneath the phone's battery

How To Insert Your SIM +

Confused about how to insert the SIM card? Worried about damaging your expensive iPhone?

If you are confused about how to insert the SIM into your own device, worry no more - using the Europe Plus SIM is easy! Before you travel, simply remove your existing SIM from your phone, insert the Europe Plus SIM, and you're good to go! When you return from your trip, simply re-insert your original SIM. Our SIM is multi-size (Nano, Micro and Standard size) to fit any device, so no need to worry about ordering the correct size for your device. Click on our quick videos below to see just how easy it is to insert the SIM into an iPhone or Android phone.

iPhone, iPad or phone with a SIM tray

Phones with SIM under back cover

Choose a Phone + SIM


Special gift if you act promptly!
Buy any Phone + SIM now and get a free international travel adapter set, worth $18, so you can charge your phone in any country in the world. The set is essential for any world traveler. This offer ends soon, so buy now to avoid disappointment.


Free travel adapters worth $18

Basic Phone + SIM

europe cell phone


The simple, easy to use handset for no-nonsense calling and texting.

Features:
Quad Band GSM
Long Battery Life
Easy To Use

Phone $29 + SIM $59

Phone + SIM $88

Product Overview +

The BLU Zoey is a simple candy-bar phone that's easy to use. It is ideal if you just want a phone for calls and text messaging (note that you cannot use Cellular Data or WiFi on this phone).
It has a huge battery life and can last for days between charges.

About BLU
BLU is one of the fastest growing mobile phone manufacturers in the world.
Founded in 2009, with headquarters in Miami, BLU has sold over 35,000,000 mobile devices in over 40 countries.
BLU offer a wide range of affordable phones which are a great match for our Mobal SIM cards!

Technical Specification +

Lock status:
Unlocked
Frequency Bands:
2G/GSM: Band2(1900),Band3(1800),Band5(850),Band8(900)
3G/UMTS: Band1(2100), Band5(850)
Dimensions:
4.78 x 2.00 x 0.553 in
Weight:
2.56 oz
SIM Slots:
2
Camera:
2MP
Battery:
1000 mAh

What You Get +

All our cell phone packages include everything you need to keep in touch while in Europe...

europe cell phone

Phone
+
europe sim card

SIM
(pre-installed)

+
europe cell phone guide

User Guide
+
europe phone charger

Mains Charger

Classic Phone + SIM

europe cell phone


The BLU Advance 4.0 L3 is an excellent value smart-phone, but it still has enough power to run all the apps you need; so you can email, Facebook, use Maps, browse the web...

Features:
Quad Band GSM & 3G
4" Display
512 MB RAM
4 GB Internal Storage
3.2 Megapixel Camera

Phone $79 + SIM $59

Package Price $138

Product Overview +

The BLU Advance 4.0 L3 is a compact Android phone with a 4" screen. It has a quad-core 1.2 GHz processor, which is zippy considering the phone's price. We've tested many phones in this price range and this one performed better than all the rest.

Its ideal for use while traveling thanks to its Android v6.0 (Marshmallow) operating system and pre-installed apps. You can browse the web, email and keep in touch via social media using apps such as Whatsapp or Facebook. It's great for navigation too, thanks to Google Maps.

About BLU
BLU is one of the fastest growing mobile phone manufacturers in the world.
Founded in 2009, with headquarters in Miami, BLU has sold over 35,000,000 mobile devices in over 40 countries.
BLU offer a wide range of affordable phones which are a great match for our Mobal SIM cards!

Technical Specification +

Lock status:
Unlocked
Frequency Bands:
2G/GSM: Band2(1900),Band3(1800),Band5(850),Band8(900)
3G/UMTS: Band1(2100),Band2(1900),Band5(850)
Dimensions:
4.98 x 2.61 x 0.45 in
Weight:
4.48 oz
Screen Size:
4.0 inches
Screen Resolution:
480 x 800 pixels
OS:
Android v6.0 (Marshmallow)
CPU:
Quad-core 1.2 GHz (Mali-400 GPU)
RAM:
512 GB
Internal Storage:
4 GB
Card Slot:
MicroSD up to 64 GB
SIM Slots:
2
Camera:
3.2 Megapixel (LED Flash)
Front Camera:
2MP
Wi-Fi:
Yes
Bluetooth:
Yes
GPS:
Yes
Wi-Fi Tethering:
Yes
USB connection:
MicroUSB
Standby Time:
Up to 500 hours
Talk Time:
Up to 12 hours

What You Get +

All our cell phone packages include everything you need to keep in touch while in Europe...

europe cell phone

Phone
+
europe sim card

SIM
(pre-installed)

+
europe cell phone guide

User Guide
+
europe phone charger

Mains Charger

Deluxe Phone + SIM

europe travel phone


Our best spec smart-phone is the BLU Studio G HD LTE. It has a larger, sharper display, more storage and a faster processor.

Features:
Quad Band GSM, 3G Plus 4G LTE
Quad-core 1.0 GHz (Cortex-A53)
5" Display
1 GB RAM
8 GB Internal Storage
5 Megapixel Camera

Phone $119 + SIM $59

Package Price $178

Product Overview +

The BLU Studio G HD LTE all the features of our Classic phone, but it has a larger, sharper 5.0" HD display and a higher spec.

4G LTE capability means you'll get the fastest internet available wherever you travel in the world.

The phone runs Android OS, so it comes with lots of useful apps pre-installed as well as thousands more available to install for free. It's excellent for checking hotel bookings & flights, emailing, Tripadvisor, Facebook, Twitter, Whatsapp, Skype, Uber, Translation, Maps, Navigation etc...

It has a 5 megapixel camera with a 2 megapixel front camera, so you can take high quality pictures.

About BLU
BLU is one of the fastest growing mobile phone manufacturers in the world. Founded in 2009, with headquarters in Miami, BLU has sold over 35,000,000 mobile devices in over 40 countries. BLU offer a wide range of affordable phones which are a great match for our Mobal SIM cards!

Technical Specification +

Lock status:
Unlocked
2G Bands:
GSM 850 / 900 / 1800 / 1900
3G / UMTS:
Band1(2100), Band8(900)
4G / LTE:
Band3(1800), Band7(2600), Band20(800)
Dimensions:
5.71 x 2.83 x 0.37 in
Weight:
5.11 oz
Screen Size:
5.0 inches
Screen Resolution:
720 x 1280 pixels
OS:
Android OS, v6.0 (Marshmallow)
CPU:
Quad-core 1.0 GHz (Cortex-A53)
RAM:
1 GB
Internal Storage:
8 GB
Card Slot:
MicroSD up to 64 GB
SIM Slots:
2
Camera:
5 Megapixel (LED Flash)
Front Camera:
2 Megapixel
Wi-Fi:
Yes
Bluetooth:
Yes
GPS:
Yes
Wi-Fi Tethering:
Yes
USB connection:
MicroUSB
Standby Time:
Up to 400 hours
Talk Time:
Up to 14 hours

What You Get +

All our cell phone packages include everything you need to keep in touch while in Europe...

europe cell phone

Phone
+
europe sim card

SIM
(pre-installed)

+
europe cell phone guide

User Guide
+
europe phone charger

Mains Charger
Call Rates & Coverage

View Our call rates for:

Service Features

Europe cell phone guide

Fast 4G Data
Data speeds are totally unrestricted. You get 1GB of fast data included for FREE! If you use more than 1GB, your service will not stop or slow down. You simply pay $10 for each additional GB of data you use


international cell phone

FREE Incoming Calls & Texts
Receiving calls & texts is totally free of charge in over 100 countries


low call rates

Great Call Rates
Calls to the USA & Canada are just 30c per minute from most countries! For a full list of call rates, see our call rates table above


quality international service

Best Quality Calls
Many alternative SIMs cut corners on reliability, ease of use and call quality. Ours is different - designed to give you the best experience with crystal-clear calls and simple, direct dialing


no contract

No Contracts
$59 for one month and no obligations - add months if you require


Plus, you get peace of mind with customer service too!

We understand that the last thing you want to have to worry about on your trip is your phone service! We provide the best possible quality products and services with clear, simple instructions so that your service should just work!

But, if you do have a question or a problem, we're here for you! Our online support pages give you quick, simple instructions and downloadable user guides for quick access. You get access to your own online secure account where you can check your charges, view your itemized usage and update your personal details. Plus, we've also got real, live humans available at the end of the phone and by email, so we're here for you if you need a helping hand!


Worth it!
Worked as promised. Seamless transition in six countries. I did not have to think about it at all.

Reviews +

Rock solid reliable service for an UNLOCKED phone
Worked extremely well all throughout the EU. For calls, not so cheap, but at ten bucks a gig for LTE it was great. Slightly better deals in Europe, but knowing I had this and it was preactivated before I left the States was worth it.

Hat tip to Google Hangouts Dialer and a free Google Voice Number... I was able to make and receive domestic calls using only a minute amount of data.

Note, you must have an unlocked phone to use this (or any third party SIM). That in the states generally means a fulfilled contract/fulfilled installment payment plan, then your carrier will allow you to unlock your phone. Make sure you have a week lead time, since it can take a couple of days to get an unlock code and 3 days to activate this SIM.



Worked exactly as advertised, and no surprises
This SIM worked exactly as advertised. I had great coverage throughout my trip in Iceland, Germany and France. The best part about getting this SIM before I left was that it was ready to go when I arrived, and I did not have to waste one minute of time looking for a SIM and getting it working when I got where I was going.


Just turning on my phone and having it work in all three countries with no hassles at all was worth the cost of the SIM, and I will happily spend the money to reactivate it next time I go to Europe.



I highly recommend getting this card if you'll be traveling between countries ...
I was a little nervous to use this product on account of limited information and a website that did little to build confidence. But I can confirm that I had high speed data (at least a few Mbps and sometimes 10's of Mbps) in every country I visited including Sweden, Czech Republic, Germany, Austria, Hungary, Italy, and the UK. The prices charged were exactly as described on Mobal's website.


I highly recommend getting this card if you'll be traveling between countries in Europe.


How it Works

europe sim products

Choose your product, click the Add to Cart button and enter your details to place your order. Your package will soon be on the way!


Europe SIM Pack

When you receive your package, simply follow the activation instructions included to tell us the date you`d like your service to start


30 day sim

We'll activate your service for one month (30 days) from the date you request


1GB free data

If you are traveling for longer, we can extend the service on a month-by-month basis for $59 per month. Each month you get another 1GB of data for FREE and the same great usage rates!


itemized cellphone bill

Any billable usage will be charged to your credit card. You can view itemized usage in your online account so you always know exactly what you are paying for


travel sim

When you return from your trip, simply keep your SIM / Phone in a safe place until you travel again. You can reactivate your service at any time with your new travel dates!



Did you know? With a Mobal phone you don't just travel the world, you make it a better place!

It all started with one mans desire to make calls while traveling.

Mobal was the brainchild of Chairman Tony Smith. As a lifelong international traveler, he was constantly frustrated when trying to keep in touch with family, friends & business contacts on his many trips overseas.

On the back of the success of the international cell phone service he established the Krizevac Charity with a desire to change the world.

With his uniquely entrepreneurial approach Tony created several thriving businesses that employ hundreds of people in a poor Malawian township. Income generated from these businesses funds orphan places at a children's center, scholarships for the neediest to attend school & good meals for those at work.

Mobal guarantees that the majority of profits go to charity, so with your Mobal phone, you don't just travel the world, you make it a better place!

Mobal Founder - Tony Smith

Mobal & Krizevac Founder Tony Smith with his tour guide on Mt. Mulanje.



Shipping Options


US Shipping
Standard Shipping
(FedEx 2-5 business days)
SIM Cards: Free
Phone+SIM Packs: $10
Next Business Day by 3:00pm
(FedEx Standard Overnight)
$39
Next Business Day by 10:30am
(FedEx Priority Overnight)
$49
FedEx Saturday Shipping $59

International Shipping

We can deliver Phone+SIM Packs to Canada, Guam and Puerto Rico. Packages are sent with UPS and are delivered within 2-5 business days for a charge of $30.

We can deliver SIM-only orders to most countries around the world. Packages are sent via international mail and are delivered within 5-10 business days for a charge of $10.

Money-Back Guarantee


Mobal Money-Back Guarantee

If you are not totally delighted with your Mobal Europe Plus product for any reason, you can take advantage of our Money-Back Guarantee and return it for a full, prompt, no-hassle refund as long as your SIM has not been activated.

Tony Smith Mobal Chairman





FAQ's


General FAQ's +

Who is Mobal?
If you've never heard of Mobal before, here are some of the facts about us:

a) Mobal is one of the world's longest running cell phone providers and was founded in 1989 (consider that AT&T was only founded in 2001, Verizon in 2000 and T-Mobile in 1995 and that puts our long history into perspective!).

b) You're in good company, since 1989, Mobal has served over 250,000 international travelers and has earned great reviews from the likes of Frommer's, Budget Travel and TIME Magazine!

c) Mobal guarantees that the majority of profits go to charity. So, with a Mobal phone, you don't just travel the world, you make it a better place!

As you can see, we're a well-established company with a proven reputation. We are dedicated to providing a great service and we would love you to join our community of international travelers!

How do I activate the service?
When you receive your package, simply follow the easy instructions included to log-in and tell us the date you would like your service to start. We'll activate the SIM for one month (30 days) from the date you request.

Please note that activations can take up to 2 working days to process, so we recommend that you activate as soon as you know your travel dates.

Will it work where I am going?
Your Europe cell phone service gives you top quality coverage in all of the following European countries:

Albania, Austria, Belgium, Bosnia Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, United Kingdom, Vatican City

Plus, it works in lots of other countries around the world too! Check out our Countries & Rates section above to view rates and coverage maps for each country you are visiting.

How good is the call quality?
Many international cell phone companies cut corners on reliability, ease of use and call quality. Europe Plus is designed to give you the very best user experience with crystal-clear calls and simple, direct-dialing.

Plus, in over 100 countries, you get unlimited FREE incoming calls & texts and calls to the US & Canada at just 30c per minute!

Alternatively, you can use your data allowance to make calls over the internet (with Facetime, Skype, Whatsapp, etc.)!

Is there a voicemail service?
Your voicemail service will be automatically set-up for you when you activate your SIM. Voicemail is easy to use! Simple instructions are included in your package.

What kind of phone number do I get?
You get a UK phone number, so it's great for your local contacts while traveling in Europe. Callers from the USA simply prefix your number with 011 so it's really easy for your friends and family to reach you.

Don't forget that your incoming calls are free in most countries too!

Can I test it before I travel?
Your Europe Plus service works in the USA & Canada and you get the same great usage rates here as you get in Europe. Please note, however, that if you use your Europe Plus service in the USA or Canada, you will pay a daily fee of $5 on each day that you use the service in addition to your usage charges.

Can I use the SIM in my iPhone? / iPad / MiFi?
Yes! You can use the SIM in any unlocked GSM device. You can use it in a phone, smartphone, tablet or MiFi.

If your phone is locked, you can purchase a Phone+SIM package from us. Simply choose between our Basic Phone for calling and texting only or our Classic or Deluxe smartphones for data too!

I'm not very tech-savvy - is the service easy to use?
Being easy to use was one of the most important things when we developed the Europe Plus service. We know that when you're abroad and need to make a call it should be as easy and stress free as possible. Calls are simple to make, it's the same, easy direct dialing method, wherever you are in the world.

Setting up your data connection is simple too. Most phones recognize the SIM card and automatically configure themselves with the APN settings that you need. All you need to do is go into Settings and enable Data Roaming.

Can I reconnect the service again next time I travel?
Yes, you can reconnect the service whenever you wish for the same monthly fee, so you can use your Europe Plus service each time you travel. Easy instructions on how to reconnect your SIM are included in your package.

Can I buy Europe Plus as a gift?
Mobal Phones/SIMs make a perfect gift for a traveler! You can buy a Phone+SIM Pack, or just a SIM if the traveler in your life already has an unlocked phone.

Want to buy a Mobal phone as a gift but don't want to be responsible for the usage charges? No problem! Simply add your product to the cart and check the gift option. We'll send special activation instructions in the package so that the recipient can activate the service in his/her name with his/her billing details, easy!



Data FAQ's +

How do data charges work?
You get 1 Gibabyte (GB) of fast data included for free! If you use more than 1GB of data, your service will not stop or slow down. There are no complicated top-ups or recharges. We'll simply bill your credit card $10 for each additional GB of data you use..

What can I do with my 1GB of free data?
You get 1GB of free data to use in over 100 countries, but what does that really mean?
Here's a very rough idea of what you could do with 1GB of data:

  • View 1,000 web pages
  • Upload 4,000 photos
  • Send or receive 2,000 emails with attachments
  • Stream 2,000 songs or 2 hours of video
  • Make 30 hours of Skype voice calls or 4 hours of Skype video calls

Actual amounts of data used vary significantly, but, as you can see from these very rough estimates, there's quite a lot you can do with your 1GB of free data! Plus, with extra data at only $10 per GB, even if you use more 1GB, you don't need to worry about returning home to bill shock.

Is there a data usage cap?
No, there are no usage caps, you can use as much data as you like. Your data will never stop or slow down. Your first Gigabyte of data is included for free. If you use more than 1GB of data, you simply pay $10 per GB for each additional GB. Usage is billed to your credit card. You can view itemized usage in your online account so you always know exactly what you are paying for.

What data speeds can I expect?
Average 4G download speeds vary from country to country, but to give you an indication of what you can expect, a recent study found the fastest speeds in Hungary were 28 Mbps, whilst the slowest 4G speeds were 10 Mbps. We never throttle or restrict your bandwidth, so you'll always get the fastest speeds that your phone can achieve on the network.

So, you can use maps & navigation, check restaurant reviews, use currency and translation tools, email, post on social media, etc, etc. With no speed restrictions and no limits, you can even stream music & video, and tether your data connection/use your phone as a hotpot!

Can I use tethering/use my phone as a hotspot?
Yes, absolutely! There are no restrictions on what you can use your data for.

Can I use VoIP services, such as Skype, Viber, Whatsapp, Facetime, etc? Yes! There are no restrictions on the services you can use with your Europe Plus SIM. Using VoIP services for calling and instant messaging can be a great way to keep in touch.



Ordering and Shipping FAQ's +

Do you have any shipping deadlines?
To achieve our shipping deadlines, simply place your order before 3:30pm EST.

What are the shipping options and costs?

Standard Shipping
(FedEx 2-5 business days)
SIM Cards: Free
Phone+SIM Packs: $10
Next Business Day by 3:00pm
(FedEx Standard Overnight)
$39
Next Business Day by 10:30am
(FedEx Priority Overnight)
$49
FedEx Saturday Shipping $59

Do you ship internationally?
We can deliver Phone+SIM Packs to Canada, Guam and Puerto Rico. Packages are sent with UPS and are delivered within 2-5 business days for a charge of $30.

We can deliver SIM-only orders to most countries around the world. Packages are sent via international mail and are delivered within 5-10 business days for a charge of $10.

What payment options are there?
Payment of your Mobal service, and future billing for any usage is all done by credit card. You can use any of the following types of credit card:

  • VISA accepted
  • Mastercard accepted
  • American Express accepted


You can view itemized statements in your online account, so you always know exactly what you are paying for.

How do I know that my payment/personal details are secure?
Our website is both SSL secure and is regularly checked by an independent security service. We are committed to protecting your security both during ordering and for the lifetime of your service with us.



Charges and Billing FAQ's +

How am I billed for my calls?
Usage charges are taken from your credit card as and when we receive the usage information from the networks. You can view fully itemized statements of your usage in your online account, so you can always see exactly what you're paying for!

Do I get itemized statements?
All usage charges are fully itemized in your online account, so you always know exactly what you are paying for. Your log-in information will be emailed to you when you activate your service.

How do the daily fees work?
When using your Europe Plus service throughout most of Europe, you simply pay for any calls that you make and any data charges if you use more than 1GB. There are no additional daily fees.

If you are using your Europe Plus service outside Europe, you pay a daily fee of $5 on each day you use your service. The daily fee applies if you make calls, send texts or use data (including your 1GB of free data). The daily fee does not apply if you use your SIM only to receive calls and/or texts. To avoid unwanted charges while using your service in the Blue Countries, we recommend that you disable cellular data on your device.

What currency am I billed in?
All of your charges are billed in US Dollars.



3 different sim sizes
Multi-Size SIM

Our SIM is multi-size and is guaranteed to fit any device.
Simply press out the correct section (Standard, Micro or Nano) and insert the SIM into your device.

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