MOBAL HERO STATS - Power Up Your Japan Adventure!
📶 Data Power: Up to
200GB GB per month +
Larger plans, including 200GB, are available as upgrades after your first month.
per month!
Never run out of connection - stream, share, and explore like a true digital hero
🎌 Real Japanese Number: Your secret weapon!
Make calls, send texts, get verification codes, and lock in those restaurant bookings with ease.
📱 Free Incoming SMS: Never miss a code!
Get Japanese verification texts for tickets, apps, and bookings - even while
roaming
Activate roaming in your account after purchase (additional fees apply). Voice and SMS only - data roaming is not supported.
🎟️📲🌍
🛜 Hotspot Mode: Share the power!
Turn your phone into a Wi-Fi beacon for your travel party.
️❤️ 100% Charity-Owned: The hero’s way!
Every yen of profit goes to support global good. Your adventure makes a difference.
️⚠️ For unlocked and eSIM compatible
devices. Check phone compatibility
️We’ll send you an eSIM Access Code - with free shipping or pick-up. Find Out Why
Why can't Mobal email me my eSIM?
We have to check your ID. Japan has strict regulations about voice eSIM services, so we need to make sure you're the real owner of the eSIM. That means we can't just send you the eSIM by email - instead we have to post an eSIM Access Code to you. (Or you can pick it up yourself at one of our pick-up points in Japan - just show your ID when you get there.) It might sound weird, but these are the rules we have to follow.
So why don't other providers do this? You might wonder why some other providers don't ask for your ID. Well, they won't be offering you a service with a real Japanese phone number. These will probably give you a slower and less reliable service. We want to give you the best Japan eSIM service possible, even if it takes a bit more time at the beginning!
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Requirements
Your phone must be:
• Unlocked
• eSIM Compatible
• Compatible with 4G/LTE Band 1 (2100MHz)
• VoLTE supported (for calls)
5G available on compatible devices.
Note: Physical SIM adapters (e.g. eSIM.me) are not supported. Use a Japan SIM Card if your phone doesn't support eSIM.
• If you bought your phone as “unlocked” or “SIM Free” (e.g., from Amazon), it’s likely already unlocked and will work with our eSIM.
• If you got your phone from a carrier (like AT&T or T-Mobile), it might be locked and may not work with our eSIM.
• Not sure? Contact the store where you bought your phone to confirm.
1. Open your phone's dialer.
2. Dial *#06#.
3. A screen will appear with your phone’s details. Look for a 32-digit EID number (this confirms eSIM compatibility).
Tip: If dialing *#06# doesn’t work, check the “About” section in your phone’s settings for the EID number, or contact your carrier to confirm if your device supports eSIM.
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eSIM Price
¥3,960
pay today
Monthly Fee
from ¥1,650
pay on activation
System Scan: Data Plans Detected!
Take a look at the plans that fuel your journey across Japan. Superfast data, simple costs - your future connection starts here!
Mission: Get the eSIM Access Code
Japan’s rules say we have to check your ID before giving you a real Japanese number. So we’ll send you an Access Code. Will you have it delivered or pick it up when you arrive?
Quest unlocked! Legendary ramen awaits with Mobal’s Voice+Data 5G eSIM!
Call rates whilst in Japan
| Domestic Calls | |||
|---|---|---|---|
| Incoming Calls | FREE | ||
| Japan cell phones & landlines | ¥44 per minute | ||
| International Calls | |||
|---|---|---|---|
| Incoming Calls | FREE | ||
International Calls to... Australia, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany, Hong Kong, Indonesia, Ireland, Italy, Malaysia, Netherlands, New Zealand, Philippines, Russia, Singapore, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, United Kingdom, United States
|
|
| ¥65 per minute | |
| Calls to other Countries | ¥200 per minute |
International direct dialing is not available with this service, but you can use our Prefix 0063 service to make international calls.
Please note that it takes up to 48 hours from activation to setup your 0063 service.
To use our Prefix 0063 service, just remove the '+' or '00' from the start of the international number you are calling and replace it with 0063. For example, to call a number in the USA, simply dial (prefix) 0063 (country code) 1 (phone number) 2223334444. The number should look like this 006312223334444 when placing your call.
Useful Tip - For the international numbers you call often, make a second entry in your contacts list with the number saved in Prefix 0063 format. You can then use this entry for when you're making calls and the original entry for when you are sending text messages or making WhatsApp, iMessage, etc., calls.
| Text Messages | |||
|---|---|---|---|
| All Incoming Texts | FREE | ||
| Domestic Texts | ¥33 per message | ||
| International Texts | ¥140 per message | ||
| Voicemail | |||
|---|---|---|---|
| Outgoing Calls to Voicemail | ¥44 per minute | ||
| Incoming Calls to Voicemail | FREE | ||
WiFi Calling is not supported by this service.
Even if WiFi Calling is enabled on your device, your calls will still go through as a standard call, and will be chargeable at the above rates.
If your calls are placed via a third party messaging application such as WhatsApp or Line, this usage will be deducted from the data allowance included with your plan.
We recommend using apps such as Whatsapp or iMessage to call and message for free
Mobal Japan 5G Voice + Data eSIM Roaming Call rates
| Mobal Rates | ||||||
|---|---|---|---|---|---|---|
| Region | Country/Region | Tier | Outgoing Calls Within Same Country | Outgoing Calls To Japan | Outgoing Calls To Other Countries | Incoming Calls |
| North America | Guam | Tier 1 | ¥180 per minute | ¥280 per minute | ¥380 per minute | ¥280 per minute |
| Saipan | Tier 1 | ¥180 per minute | ¥280 per minute | ¥380 per minute | ¥280 per minute | |
| Alaska (USA) | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Canada | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Hawaii (USA) | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Mainland USA | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Central & South America | Costa Rica | Tier 1 | ¥180 per minute | ¥280 per minute | ¥380 per minute | ¥280 per minute |
| Uruguay | Tier 1 | ¥180 per minute | ¥280 per minute | ¥380 per minute | ¥280 per minute | |
| Anguilla | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Antigua and Barbuda | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Argentina | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Aruba | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Barbados | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Bermuda Islands | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Bolivia | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Brazil | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| British Virgin Island | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Cayman Islands | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Chile | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Colombia | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Commonwealth of Dominica | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Cuba | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Dominican Republic | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Ecuador | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| El Salvador | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| French Guiana | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Grenada | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Guadeloupe | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Guatemala | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Guyana | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Haiti | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Honduras | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Jamaica | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Martinique | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Mexico | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Montserrat | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Netherlands Antilles | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Panama | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Paraguay | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Peru | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Puerto Rico | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Saint Lucia | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| St. Christopher and Nevis | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| St. Vincent and the Grenadines | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Suriname | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Trinidad and Tobago | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Turks and Caicos Islands | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| U.S. Virgin Islands | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Venezuela | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Bahamas | Tier 3 | ¥680 per minute | ¥1080 per minute | ¥1080 per minute | ¥680 per minute | |
| Belize | Tier 3 | ¥680 per minute | ¥1080 per minute | ¥1080 per minute | ¥680 per minute | |
| Nicaragua | Tier 3 | ¥680 per minute | ¥1080 per minute | ¥1080 per minute | ¥680 per minute | |
| Europe | Austria | Tier 1 | ¥180 per minute | ¥280 per minute | ¥380 per minute | ¥280 per minute |
| Belgium | Tier 1 | ¥180 per minute | ¥280 per minute | ¥380 per minute | ¥280 per minute | |
| Canary Islands | Tier 1 | ¥180 per minute | ¥280 per minute | ¥380 per minute | ¥280 per minute | |
| Denmark | Tier 1 | ¥180 per minute | ¥280 per minute | ¥380 per minute | ¥280 per minute | |
| Faroe Islands | Tier 1 | ¥180 per minute | ¥280 per minute | ¥380 per minute | ¥280 per minute | |
| Finland | Tier 1 | ¥180 per minute | ¥280 per minute | ¥380 per minute | ¥280 per minute | |
| France | Tier 1 | ¥180 per minute | ¥280 per minute | ¥380 per minute | ¥280 per minute | |
| Greece | Tier 1 | ¥180 per minute | ¥280 per minute | ¥380 per minute | ¥280 per minute | |
| Guernsey | Tier 1 | ¥180 per minute | ¥280 per minute | ¥380 per minute | ¥280 per minute | |
| Hungary | Tier 1 | ¥180 per minute | ¥280 per minute | ¥380 per minute | ¥280 per minute | |
| Iceland | Tier 1 | ¥180 per minute | ¥280 per minute | ¥380 per minute | ¥280 per minute | |
| Isle of Man | Tier 1 | ¥180 per minute | ¥280 per minute | ¥380 per minute | ¥280 per minute | |
| Jersey | Tier 1 | ¥180 per minute | ¥280 per minute | ¥380 per minute | ¥280 per minute | |
| Liechtenstein | Tier 1 | ¥180 per minute | ¥280 per minute | ¥380 per minute | ¥280 per minute | |
| Luxembourg | Tier 1 | ¥180 per minute | ¥280 per minute | ¥380 per minute | ¥280 per minute | |
| Monaco | Tier 1 | ¥180 per minute | ¥280 per minute | ¥380 per minute | ¥280 per minute | |
| Netherlands | Tier 1 | ¥180 per minute | ¥280 per minute | ¥380 per minute | ¥280 per minute | |
| Norway | Tier 1 | ¥180 per minute | ¥280 per minute | ¥380 per minute | ¥280 per minute | |
| Slovakia | Tier 1 | ¥180 per minute | ¥280 per minute | ¥380 per minute | ¥280 per minute | |
| Spain | Tier 1 | ¥180 per minute | ¥280 per minute | ¥380 per minute | ¥280 per minute | |
| Sweden | Tier 1 | ¥180 per minute | ¥280 per minute | ¥380 per minute | ¥280 per minute | |
| Switzerland | Tier 1 | ¥180 per minute | ¥280 per minute | ¥380 per minute | ¥280 per minute | |
| Turkey | Tier 1 | ¥180 per minute | ¥280 per minute | ¥380 per minute | ¥280 per minute | |
| UK (United Kingdom) | Tier 1 | ¥180 per minute | ¥280 per minute | ¥380 per minute | ¥280 per minute | |
| Albania | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Andorra | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Azerbaijan | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Azores Islands | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Belarus | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Bosnia and Herzegovina | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Bulgaria | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Croatia | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Cyprus | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Czech Republic | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Estonia | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Georgia | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Germany | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Gibraltar | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Greenland | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Ireland | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Italy | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Kazakhstan | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Kosovo | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Kyrgyz Republic | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Latvia | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Lithuania | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Macedonia | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Madeira Islands | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Malta | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Moldova | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Montenegro | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Poland | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Portugal | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Romania | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Russia | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| San Marino | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Serbia | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Slovenia | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Tajikistan | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Ukraine | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Uzbekistan | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Vatican City | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Armenia | Tier 3 | ¥680 per minute | ¥1080 per minute | ¥1080 per minute | ¥680 per minute | |
| Turkmenistan | Tier 3 | ¥680 per minute | ¥1080 per minute | ¥1080 per minute | ¥680 per minute | |
| Middle East | Bahrain | Tier 1 | ¥180 per minute | ¥280 per minute | ¥380 per minute | ¥280 per minute |
| Iran | Tier 1 | ¥180 per minute | ¥280 per minute | ¥380 per minute | ¥280 per minute | |
| Oman | Tier 1 | ¥180 per minute | ¥280 per minute | ¥380 per minute | ¥280 per minute | |
| Qatar | Tier 1 | ¥180 per minute | ¥280 per minute | ¥380 per minute | ¥280 per minute | |
| Saudi Arabia | Tier 1 | ¥180 per minute | ¥280 per minute | ¥380 per minute | ¥280 per minute | |
| United Arab Emirates | Tier 1 | ¥180 per minute | ¥280 per minute | ¥380 per minute | ¥280 per minute | |
| Yemen | Tier 1 | ¥180 per minute | ¥280 per minute | ¥380 per minute | ¥280 per minute | |
| Afghanistan | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Iraq | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Israel | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Jordan | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Kuwait | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Lebanon | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Syria | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Palestina | Tier 3 | ¥680 per minute | ¥1080 per minute | ¥1080 per minute | ¥680 per minute | |
| Africa | Algeria | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute |
| Angola | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Botswana | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Burkina Faso | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Burundi | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Central African Republic | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Côte d'Ivoire | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Democratic Republic of the Congo | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Djibouti | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Egypt | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Ethiopia | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Gabonese Republic | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Ghana | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Guinea | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Kenya | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Lesotho | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Liberia | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Libya | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Madagascar | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Malawi | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Mauritania | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Mauritius | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Mayotte | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Morocco | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Mozambique | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Namibia | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Niger | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Nigeria | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Republic of the Congo | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Reunion | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Rwanda | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Sao Tome and Principe | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Senegal | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Sierra Leone | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| South Africa | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Sudan | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Swaziland | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Tanzania | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Togo | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Tunisia | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Uganda | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Zambia | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Benin | Tier 3 | ¥680 per minute | ¥1080 per minute | ¥1080 per minute | ¥680 per minute | |
| Cameroon | Tier 3 | ¥680 per minute | ¥1080 per minute | ¥1080 per minute | ¥680 per minute | |
| Cape Verde | Tier 3 | ¥680 per minute | ¥1080 per minute | ¥1080 per minute | ¥680 per minute | |
| Chad | Tier 3 | ¥680 per minute | ¥1080 per minute | ¥1080 per minute | ¥680 per minute | |
| Gambia | Tier 3 | ¥680 per minute | ¥1080 per minute | ¥1080 per minute | ¥680 per minute | |
| Guinea-Bissau | Tier 3 | ¥680 per minute | ¥1080 per minute | ¥1080 per minute | ¥680 per minute | |
| Mali | Tier 3 | ¥680 per minute | ¥1080 per minute | ¥1080 per minute | ¥680 per minute | |
| Zimbabwe | Tier 3 | ¥680 per minute | ¥1080 per minute | ¥1080 per minute | ¥680 per minute | |
| Asia | China | Tier 1 | ¥180 per minute | ¥280 per minute | ¥380 per minute | ¥280 per minute |
| Korea (South Korea) | Tier 1 | ¥180 per minute | ¥280 per minute | ¥380 per minute | ¥280 per minute | |
| Macau | Tier 1 | ¥180 per minute | ¥280 per minute | ¥380 per minute | ¥280 per minute | |
| Malaysia | Tier 1 | ¥180 per minute | ¥280 per minute | ¥380 per minute | ¥280 per minute | |
| Taiwan | Tier 1 | ¥180 per minute | ¥280 per minute | ¥380 per minute | ¥280 per minute | |
| Bangladesh | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Bhutan | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Brunei | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Cambodia | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| East Timor | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Hong Kong | Tier 1 | ¥180 per minute | ¥280 per minute | ¥380 per minute | ¥280 per minute | |
| India | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Indonesia | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Laos | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Maldives | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Mongolia | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Nepal | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Pakistan | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Philippines | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Singapore | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Sri Lanka | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Thailand | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Vietnam | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Oceania | Australia | Tier 1 | ¥180 per minute | ¥280 per minute | ¥380 per minute | ¥280 per minute |
| Fiji | Tier 1 | ¥180 per minute | ¥280 per minute | ¥380 per minute | ¥280 per minute | |
| French Polynesia | Tier 1 | ¥180 per minute | ¥280 per minute | ¥380 per minute | ¥280 per minute | |
| Nauru | Tier 1 | ¥180 per minute | ¥280 per minute | ¥380 per minute | ¥280 per minute | |
| New Zealand | Tier 1 | ¥180 per minute | ¥280 per minute | ¥380 per minute | ¥280 per minute | |
| New Caledonia | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Samoa | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Solomon Islands | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Tonga | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Vanuatu | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Cook Islands | Tier 3 | ¥680 per minute | ¥1080 per minute | ¥1080 per minute | ¥680 per minute | |
| Palau | Tier 3 | ¥680 per minute | ¥1080 per minute | ¥1080 per minute | ¥680 per minute | |
| Papua New Guinea | Tier 3 | ¥680 per minute | ¥1080 per minute | ¥1080 per minute | ¥680 per minute | |
| Text Messages Whilst Roaming | |||
|---|---|---|---|
| Incoming Texts | FREE | ||
| Outgoing Texts | ¥180 per message (70-character limit per message) | ||
| Voicemail Whilst Roaming | |||
|---|---|---|---|
| Outgoing Calls to Voicemail | See 'Roaming call rates table above' | ||
| Incoming Calls to Voicemail | See 'Roaming call rates table above' | ||
Note: Roaming and Voicemail are optional add-ons, and fees apply when activating and using these features. You would need to enable them when activating your eSIM or in your Mobal MyAccount.
If roaming is enabled and you are outside of Japan:
- Only Voice and SMS will be available.
- No data roaming is provided, so you will not be able to use any data included in your plan while abroad.
We recommend using apps such as Whatsapp or iMessage to call and message for free
Close
Ongoing Voice+Data eSIM
1GB, 5GB, 10GB or 30GB / Month Voice+SMS and Data
eSIM Price ¥3,960 JPY
Buy now for ¥3,960 then pay your plan price per calendar month*.
IN STOCK!
Important: Email delivery is not available for this product. Instead, we'll post you a physical eSIM Access Code for your eSIM.
For unlocked and eSIM compatible devices.
On This Page
How It Works
1. Buy your eSIM today for just ¥3,960
2. Choose between Free Shipping and Free Pick-Up in Japan. If you've chosen Free Delivery, upload your ID to our secure system.
3. We'll ship your eSIM Access Code right to you, or if you've chosen to pick up, you can show your ID at the Pick-Up Point to collect it right away.
4. Enter your Access Code on our activation portal, then choose your data plan.
5. Install your Japan eSIM and enter APN settings using our easy to follow instructions. That's it!
eSIM Details
Always-On Data
Choose from 1GB to 50GB of super-fast 5G data, with larger plans of up to 200GB available if you need more later. After you've used your data, speeds are limited to 200 kbps (but you can still use an unlimited amount). The speed restriction is reset on the 1st day of each month.
Data Rollover
If you don't use your full data allowance in a month, any leftover data will roll over to the following month - but only from the previous month's allowance.
Voice & SMS Roaming / SMS Verification (Add-on)
🏷️ Rare Feature Receive SMS for free while roaming - perfect for concert tickets, app verifications, and online purchases in Japan. This feature can be activated in your MyAccount for a one-off fee of ¥990 each time roaming is enabled. Incoming SMS are free, while outgoing calls and texts incur additional charges.
Real Japanese Phone Number
You get a real Japanese phone number with an 070, 080 or 090 prefix. This makes it super easy for friends, family or business contacts to reach you. Our competitors provide 050 numbers, which are unreliable and not accepted by many institutions.
Free Calls
Incoming calls are free, incoming texts are free too. Outgoing calls are charged by the minute - see the Usage Rates section below for details.
Call rates whilst in Japan
| Domestic Calls | |||
|---|---|---|---|
| Incoming Calls | FREE | ||
| Japan cell phones & landlines | ¥44 per minute | ||
| International Calls | |||
|---|---|---|---|
| Incoming Calls | FREE | ||
International Calls to... Australia, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany, Hong Kong, Indonesia, Ireland, Italy, Malaysia, Netherlands, New Zealand, Philippines, Russia, Singapore, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, United Kingdom, United States
|
|
| ¥65 per minute | |
| Calls to other Countries | ¥200 per minute |
International direct dialing is not available with this service, but you can use our Prefix 0063 service to make international calls.
Please note that it takes up to 48 hours from activation to setup your 0063 service.
To use our Prefix 0063 service, just remove the '+' or '00' from the start of the international number you are calling and replace it with 0063. For example, to call a number in the USA, simply dial (prefix) 0063 (country code) 1 (phone number) 2223334444. The number should look like this 006312223334444 when placing your call.
Useful Tip - For the international numbers you call often, make a second entry in your contacts list with the number saved in Prefix 0063 format. You can then use this entry for when you're making calls and the original entry for when you are sending text messages or making WhatsApp, iMessage, etc., calls.
| Text Messages | |||
|---|---|---|---|
| All Incoming Texts | FREE | ||
| Domestic Texts | ¥33 per message | ||
| International Texts | ¥140 per message | ||
| Voicemail | |||
|---|---|---|---|
| Outgoing Calls to Voicemail | ¥44 per minute | ||
| Incoming Calls to Voicemail | FREE | ||
WiFi Calling is not supported by this service.
Even if WiFi Calling is enabled on your device, your calls will still go through as a standard call, and will be chargeable at the above rates.
If your calls are placed via a third party messaging application such as WhatsApp or Line, this usage will be deducted from the data allowance included with your plan.
We recommend using apps such as Whatsapp or iMessage to call and message for free
Mobal Japan 5G Voice + Data eSIM Roaming Call rates
| Mobal Rates | ||||||
|---|---|---|---|---|---|---|
| Region | Country/Region | Tier | Outgoing Calls Within Same Country | Outgoing Calls To Japan | Outgoing Calls To Other Countries | Incoming Calls |
| North America | Guam | Tier 1 | ¥180 per minute | ¥280 per minute | ¥380 per minute | ¥280 per minute |
| Saipan | Tier 1 | ¥180 per minute | ¥280 per minute | ¥380 per minute | ¥280 per minute | |
| Alaska (USA) | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Canada | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Hawaii (USA) | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Mainland USA | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Central & South America | Costa Rica | Tier 1 | ¥180 per minute | ¥280 per minute | ¥380 per minute | ¥280 per minute |
| Uruguay | Tier 1 | ¥180 per minute | ¥280 per minute | ¥380 per minute | ¥280 per minute | |
| Anguilla | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Antigua and Barbuda | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Argentina | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Aruba | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Barbados | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Bermuda Islands | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Bolivia | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Brazil | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| British Virgin Island | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Cayman Islands | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Chile | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Colombia | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Commonwealth of Dominica | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Cuba | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Dominican Republic | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Ecuador | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| El Salvador | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| French Guiana | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Grenada | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Guadeloupe | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Guatemala | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Guyana | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Haiti | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Honduras | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Jamaica | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Martinique | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Mexico | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Montserrat | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Netherlands Antilles | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Panama | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Paraguay | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Peru | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Puerto Rico | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Saint Lucia | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| St. Christopher and Nevis | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| St. Vincent and the Grenadines | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Suriname | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Trinidad and Tobago | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Turks and Caicos Islands | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| U.S. Virgin Islands | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Venezuela | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Bahamas | Tier 3 | ¥680 per minute | ¥1080 per minute | ¥1080 per minute | ¥680 per minute | |
| Belize | Tier 3 | ¥680 per minute | ¥1080 per minute | ¥1080 per minute | ¥680 per minute | |
| Nicaragua | Tier 3 | ¥680 per minute | ¥1080 per minute | ¥1080 per minute | ¥680 per minute | |
| Europe | Austria | Tier 1 | ¥180 per minute | ¥280 per minute | ¥380 per minute | ¥280 per minute |
| Belgium | Tier 1 | ¥180 per minute | ¥280 per minute | ¥380 per minute | ¥280 per minute | |
| Canary Islands | Tier 1 | ¥180 per minute | ¥280 per minute | ¥380 per minute | ¥280 per minute | |
| Denmark | Tier 1 | ¥180 per minute | ¥280 per minute | ¥380 per minute | ¥280 per minute | |
| Faroe Islands | Tier 1 | ¥180 per minute | ¥280 per minute | ¥380 per minute | ¥280 per minute | |
| Finland | Tier 1 | ¥180 per minute | ¥280 per minute | ¥380 per minute | ¥280 per minute | |
| France | Tier 1 | ¥180 per minute | ¥280 per minute | ¥380 per minute | ¥280 per minute | |
| Greece | Tier 1 | ¥180 per minute | ¥280 per minute | ¥380 per minute | ¥280 per minute | |
| Guernsey | Tier 1 | ¥180 per minute | ¥280 per minute | ¥380 per minute | ¥280 per minute | |
| Hungary | Tier 1 | ¥180 per minute | ¥280 per minute | ¥380 per minute | ¥280 per minute | |
| Iceland | Tier 1 | ¥180 per minute | ¥280 per minute | ¥380 per minute | ¥280 per minute | |
| Isle of Man | Tier 1 | ¥180 per minute | ¥280 per minute | ¥380 per minute | ¥280 per minute | |
| Jersey | Tier 1 | ¥180 per minute | ¥280 per minute | ¥380 per minute | ¥280 per minute | |
| Liechtenstein | Tier 1 | ¥180 per minute | ¥280 per minute | ¥380 per minute | ¥280 per minute | |
| Luxembourg | Tier 1 | ¥180 per minute | ¥280 per minute | ¥380 per minute | ¥280 per minute | |
| Monaco | Tier 1 | ¥180 per minute | ¥280 per minute | ¥380 per minute | ¥280 per minute | |
| Netherlands | Tier 1 | ¥180 per minute | ¥280 per minute | ¥380 per minute | ¥280 per minute | |
| Norway | Tier 1 | ¥180 per minute | ¥280 per minute | ¥380 per minute | ¥280 per minute | |
| Slovakia | Tier 1 | ¥180 per minute | ¥280 per minute | ¥380 per minute | ¥280 per minute | |
| Spain | Tier 1 | ¥180 per minute | ¥280 per minute | ¥380 per minute | ¥280 per minute | |
| Sweden | Tier 1 | ¥180 per minute | ¥280 per minute | ¥380 per minute | ¥280 per minute | |
| Switzerland | Tier 1 | ¥180 per minute | ¥280 per minute | ¥380 per minute | ¥280 per minute | |
| Turkey | Tier 1 | ¥180 per minute | ¥280 per minute | ¥380 per minute | ¥280 per minute | |
| UK (United Kingdom) | Tier 1 | ¥180 per minute | ¥280 per minute | ¥380 per minute | ¥280 per minute | |
| Albania | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Andorra | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Azerbaijan | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Azores Islands | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Belarus | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Bosnia and Herzegovina | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Bulgaria | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Croatia | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Cyprus | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Czech Republic | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Estonia | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Georgia | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Germany | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Gibraltar | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Greenland | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Ireland | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Italy | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Kazakhstan | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Kosovo | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Kyrgyz Republic | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Latvia | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Lithuania | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Macedonia | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Madeira Islands | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Malta | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Moldova | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Montenegro | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Poland | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Portugal | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Romania | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Russia | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| San Marino | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Serbia | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Slovenia | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Tajikistan | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Ukraine | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Uzbekistan | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Vatican City | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Armenia | Tier 3 | ¥680 per minute | ¥1080 per minute | ¥1080 per minute | ¥680 per minute | |
| Turkmenistan | Tier 3 | ¥680 per minute | ¥1080 per minute | ¥1080 per minute | ¥680 per minute | |
| Middle East | Bahrain | Tier 1 | ¥180 per minute | ¥280 per minute | ¥380 per minute | ¥280 per minute |
| Iran | Tier 1 | ¥180 per minute | ¥280 per minute | ¥380 per minute | ¥280 per minute | |
| Oman | Tier 1 | ¥180 per minute | ¥280 per minute | ¥380 per minute | ¥280 per minute | |
| Qatar | Tier 1 | ¥180 per minute | ¥280 per minute | ¥380 per minute | ¥280 per minute | |
| Saudi Arabia | Tier 1 | ¥180 per minute | ¥280 per minute | ¥380 per minute | ¥280 per minute | |
| United Arab Emirates | Tier 1 | ¥180 per minute | ¥280 per minute | ¥380 per minute | ¥280 per minute | |
| Yemen | Tier 1 | ¥180 per minute | ¥280 per minute | ¥380 per minute | ¥280 per minute | |
| Afghanistan | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Iraq | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Israel | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Jordan | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Kuwait | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Lebanon | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Syria | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Palestina | Tier 3 | ¥680 per minute | ¥1080 per minute | ¥1080 per minute | ¥680 per minute | |
| Africa | Algeria | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute |
| Angola | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Botswana | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Burkina Faso | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Burundi | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Central African Republic | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Côte d'Ivoire | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Democratic Republic of the Congo | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Djibouti | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Egypt | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Ethiopia | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Gabonese Republic | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Ghana | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Guinea | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Kenya | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Lesotho | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Liberia | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Libya | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Madagascar | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Malawi | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Mauritania | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Mauritius | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Mayotte | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Morocco | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Mozambique | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Namibia | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Niger | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Nigeria | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Republic of the Congo | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Reunion | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Rwanda | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Sao Tome and Principe | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Senegal | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Sierra Leone | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| South Africa | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Sudan | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Swaziland | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Tanzania | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Togo | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Tunisia | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Uganda | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Zambia | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Benin | Tier 3 | ¥680 per minute | ¥1080 per minute | ¥1080 per minute | ¥680 per minute | |
| Cameroon | Tier 3 | ¥680 per minute | ¥1080 per minute | ¥1080 per minute | ¥680 per minute | |
| Cape Verde | Tier 3 | ¥680 per minute | ¥1080 per minute | ¥1080 per minute | ¥680 per minute | |
| Chad | Tier 3 | ¥680 per minute | ¥1080 per minute | ¥1080 per minute | ¥680 per minute | |
| Gambia | Tier 3 | ¥680 per minute | ¥1080 per minute | ¥1080 per minute | ¥680 per minute | |
| Guinea-Bissau | Tier 3 | ¥680 per minute | ¥1080 per minute | ¥1080 per minute | ¥680 per minute | |
| Mali | Tier 3 | ¥680 per minute | ¥1080 per minute | ¥1080 per minute | ¥680 per minute | |
| Zimbabwe | Tier 3 | ¥680 per minute | ¥1080 per minute | ¥1080 per minute | ¥680 per minute | |
| Asia | China | Tier 1 | ¥180 per minute | ¥280 per minute | ¥380 per minute | ¥280 per minute |
| Korea (South Korea) | Tier 1 | ¥180 per minute | ¥280 per minute | ¥380 per minute | ¥280 per minute | |
| Macau | Tier 1 | ¥180 per minute | ¥280 per minute | ¥380 per minute | ¥280 per minute | |
| Malaysia | Tier 1 | ¥180 per minute | ¥280 per minute | ¥380 per minute | ¥280 per minute | |
| Taiwan | Tier 1 | ¥180 per minute | ¥280 per minute | ¥380 per minute | ¥280 per minute | |
| Bangladesh | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Bhutan | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Brunei | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Cambodia | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| East Timor | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Hong Kong | Tier 1 | ¥180 per minute | ¥280 per minute | ¥380 per minute | ¥280 per minute | |
| India | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Indonesia | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Laos | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Maldives | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Mongolia | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Nepal | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Pakistan | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Philippines | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Singapore | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Sri Lanka | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Thailand | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Vietnam | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Oceania | Australia | Tier 1 | ¥180 per minute | ¥280 per minute | ¥380 per minute | ¥280 per minute |
| Fiji | Tier 1 | ¥180 per minute | ¥280 per minute | ¥380 per minute | ¥280 per minute | |
| French Polynesia | Tier 1 | ¥180 per minute | ¥280 per minute | ¥380 per minute | ¥280 per minute | |
| Nauru | Tier 1 | ¥180 per minute | ¥280 per minute | ¥380 per minute | ¥280 per minute | |
| New Zealand | Tier 1 | ¥180 per minute | ¥280 per minute | ¥380 per minute | ¥280 per minute | |
| New Caledonia | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Samoa | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Solomon Islands | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Tonga | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Vanuatu | Tier 2 | ¥180 per minute | ¥580 per minute | ¥580 per minute | ¥280 per minute | |
| Cook Islands | Tier 3 | ¥680 per minute | ¥1080 per minute | ¥1080 per minute | ¥680 per minute | |
| Palau | Tier 3 | ¥680 per minute | ¥1080 per minute | ¥1080 per minute | ¥680 per minute | |
| Papua New Guinea | Tier 3 | ¥680 per minute | ¥1080 per minute | ¥1080 per minute | ¥680 per minute | |
| Text Messages Whilst Roaming | |||
|---|---|---|---|
| Incoming Texts | FREE | ||
| Outgoing Texts | ¥180 per message (70-character limit per message) | ||
| Voicemail Whilst Roaming | |||
|---|---|---|---|
| Outgoing Calls to Voicemail | See 'Roaming call rates table above' | ||
| Incoming Calls to Voicemail | See 'Roaming call rates table above' | ||
Note: Roaming and Voicemail are optional add-ons, and fees apply when activating and using these features. You would need to enable them when activating your eSIM or in your Mobal MyAccount.
If roaming is enabled and you are outside of Japan:
- Only Voice and SMS will be available.
- No data roaming is provided, so you will not be able to use any data included in your plan while abroad.
Pick-up & Shipping
Due to Japanese law, we're required to verify that you're the person using the eSIM. To do that, we can mail a unique access code to the address listed on your ID, or you can show your ID at a pick-up point in Japan. It may seem counter-intuitive, but it helps us to keep you and your service secure.
FREE Pick-up in Japan
You can collect your eSIM access code in Japan - completely free of charge. All you need is your order confirmation and your passport. Simply show those to the staff at the pick-up point, and they'll hand your eSIM access code right to you.
Haneda Airport Terminal 3 JAL-ABC
JAL ABC Arrival Counter
Open from 4am - 1am every day
JAL ABC Arrival Counter, 2F, Haneda Airport Terminal 3
Please Find more information here.
How to Collect
Step 1
Order your SIM online – choose your preferred collection point and pick-up date at checkout.
Step 2
Visit your collection point, show your order confirmation email and passport.
Narita Airport Terminal 1
JAL ABC Counter (North Wing)
Open daily from 6:30am until 1 hour after the arrival of the last flight at Terminal 1 North Wing
Note: This differs from the last flight arrival time at the South Wing
1st Floor (International Arrival Lobby) Narita Airport T1
JAL ABC's "Hands-Free Travel" service lets passengers enjoy stress-free trips by having their luggage picked up from home or hotel and delivered to their destination. This eliminates the hassle of carrying bags during transit, offering added convenience for travelers exploring Japan or on tight schedules.
How to Collect
Step 1
Order your SIM online – choose your preferred collection point and
pick-up date at checkout.
Step 2
Visit your collection point, show your order confirmation email and
passport.
Narita Airport Terminal 2
Travelex Currency Exchange Counter
Open from 7am - 9pm every day
〒282-0004
Travelex Counter, Level B1, Narita Airport Terminal 2 Station, SKYLINER & KEISEI INFORMATION
How to Collect
Step 1
Order your SIM online – choose your preferred collection point and pick-up date at checkout.
Step 2
Visit your collection point, show your order confirmation email and passport.
Keisei Ueno Station
Travelex Keisei Ueno
Open from 7am - 7pm every day
1-60 Ueno Park, Taito-ku, Tokyo 110-0007. Inside Keisei Ueno Station
How to Collect
Step 1
Order your SIM online – choose your preferred collection point and pick-up date at checkout.
Step 2
Visit your collection point, show your order confirmation email and passport.
Shibuya - Mark City Building
Play! Diversity Shibuya Coin Space 4th Floor (West)
Open from 9am - 11pm every day
4th Floor (West), Shibuya Mark City, 1-12-1, Dogenzaka, Shibuya-ku, Tokyo 150-0043
This office is located on the 4th floor of Shibuya’s Mark City shopping complex. Play! Diversity Shibuya Coin Space have a tourist office and co-working space with a baggage deposit service, Wi-Fi, water server and device charging.
Mark City is located inside the Creation Square Shibuya space.
How to get there by train
Shibuya Station via the Keio Inokashira Line; the Tokyo Metro Ginza, Hanzomon and Fukutoshin lines; the Tokyu Toyoko and Den-en-toshi lines; and the JR Yamanote and Saikyo lines. Shibuya Mark City is located above the Keio Inokashira Line station.
How to Collect
Step 1
Order your SIM online – choose your preferred collection point and pick-up date at checkout.
Step 2
Visit your collection point, show your order confirmation email and passport.
Shinjuku Station
Travelex Keio Shinjuku – West Ticket Gate
Open from 11am - 7pm every day
West Ticket Gate, Keio Shinjuku Station, 1-1-4 Nishishinjuku, Shinjuku-ku, Tokyo, 160-0023
There are two Travelex locations at Shinjuku Station. Our SIMs are stocked at the West Ticket Gate location. The other Travelex at the station is permanently closed.
How to Collect
Step 1
Order your SIM online – choose your preferred collection point and pick-up date at checkout.
Step 2
Visit your collection point, show your order confirmation email and passport.
Tokyo Station, Marunouchi
Travelex Currency Exchange Counter
Open from 8:30am - 8pm every day
Marunouchi North Entrance, Tokyo Station JR East Travel Service Center, Marunouchi North Entrance, Tokyo Station
The Travelex counter is on the ground floor under the famous domed roof of the Marunouchi exit of Tokyo Station (the Imperial Palace is only a 5-minute walk) and offers money exchange/ATM services.
How to Collect
Step 1
Order your SIM online – choose your preferred collection point and pick-up date at checkout.
Step 2
Visit your collection point, show your order confirmation email and passport.
Asakusa Culture Tourist Information Center
Travelex Currency Exchange Counter
Open from 9am - 8pm every day
Asakusa Culture Tourism Center 1st Floor, 2-18-9, Kaminarimon, Taito-ku, Tokyo
How to Collect
Step 1
Order your SIM online – choose your preferred collection point and pick-up date at checkout.
Step 2
Visit your collection point, show your order confirmation email and passport.
Fukuoka Airport
Fukuoka Airport Tourist Information - International Terminal
Open from 8:30am - 9pm every day
1st floor of Fukuoka Airport International Terminal Bldg., 739, Aoki, Hakata-ku, Fukuoka City
How to Collect
Step 1
Order your SIM online – choose your preferred collection point and pick-up date at checkout.
Step 2
Visit your collection point, show your order confirmation email and passport.
Hiroshima Airport International
Travelex Hiroshima Airport International Departure Lobby
8am ‐ 4:30pm, every day
International Arrivals Lobby, 1F, Hiroshima Airport Terminal Building, 64-31 Zennyuji, Hongo-cho, Mihara-shi, Hiroshima 729-0416, Japan
How to Collect
Step 1
Order your SIM online – choose your preferred collection point and pick-up date at checkout.
Step 2
Visit your collection point, show your order confirmation email and passport.
Sapporo
Hokkaido-Sapporo Tourist Information Centre
Open from 8:30am - 8pm every day
JR Sapporo West Concourse, Kita 6-jo Nishi 4-chome, Kita-ku, Sapporo
Located inside of the “Hokkaido-Sapporo ‘Food and Tourism’ Information Building”. Visitors can access tourist information for all of Hokkaido as well as information on events taking place in Sapporo.
How to Collect
Step 1
Order your SIM online – choose your preferred collection point and pick-up date at checkout.
Step 2
Visit your collection point, show your order confirmation email and passport.
Kanazawa Station
Travelex Tourist Information Services
Open from 10am - 2pm. 3pm - 6pm every day
(Please note that the hours may vary depending on the service counter situation.)
JR Kanazawa Station, 1-1 Kinoshimbomachi, Kanazawa City, Ishikawa Prefecture
How to Collect
Step 1
Order your SIM online – choose your preferred collection point and pick-up date at checkout.
Step 2
Visit your collection point, show your order confirmation email and passport.
Kyoto Station
Travelex Kyoto (inside the station)
Open from 8am - 5pm every day
2nd Floor, JR Kyoto Station (inside the station), along the North–South Free Passage, Higashi-Shiokoji-cho, Karasuma-dori Shiokoji-sagaru,Shimogyo-ku, Kyoto 600-8216, Japan
How to Collect
Step 1
Order your SIM online – choose your preferred collection point and pick-up date at checkout.
Step 2
Visit your collection point, show your order confirmation email and passport.
Nagoya (Chubu) Airport
JTB Travel Center 
Open from 9am - 7:30pm every day
International Arrivals lobby
The Nagoya Airport Travel Center managed by JTB is the perfect start point for your trip to Japan. Exchange or purchase your JAPAN RAIL PASS (and collect your SIM) and get expert travel advice on arrival.
How to Collect
Step 1
Order your SIM online – choose your preferred collection point and pick-up date at checkout.
Step 2
Visit your collection point, show your order confirmation email and passport.
Nagoya City
Travelex Currency Exchange Counter
Open from 10am - 8pm every day
Sakae Money Transfer Plaza, Sakae-Chika (Underground), 3-4-6 Sakae, Naka-ku, Nagoya 460-0008
The Travelex Counter is located underground in "Sakae-Chika" beside the S9 Exit
How to Collect
Step 1
Order your SIM online – choose your preferred collection point and pick-up date at checkout.
Step 2
Visit your collection point, show your order confirmation email and passport.
Naha Airport
Naha Airport Tourist Information Office（International）
Open from 9:00am - 6:00pm every day
1F Naha Airport international terminal, 280 Kagamizu, Naha City
How to Collect
Step 1
Order your SIM online – choose your preferred collection point and pick-up date at checkout.
Step 2
Visit your collection point, show your order confirmation email and passport.
Naha City
Okinawa Tourist Information Center
Open from 9:00am - 6:00pm every day
2F A Block Kafuna Asahibashi 1-20-6 Izumizaki, Naha City
How to Collect
Step 1
Order your SIM online – choose your preferred collection point and pick-up date at checkout.
Step 2
Visit your collection point, show your order confirmation email and passport.
n・e・s・t Kansai Airport Station Counter
n・e・s・t 関西空港駅カウンター
Opening hours: 09:30–20:30, every day
1 Senshukukonaka, Tajiri-cho, Sennan-gun, Osaka-fu 549-0011
〒549-0011 大阪府泉南郡田尻町泉州空港中
How to Collect
Step 1
Order your SIM online – choose your preferred collection point and pick-up date at checkout.
Step 2
Visit your collection point, show your order confirmation email and passport.
Kansai Airport Terminal 1
JTB Kansai Tourist Information Centre
Open from 9am - 7pm every day
Terminal 1 arrivals - central of 1st floor
Kansai Tourist Information Center managed by JTB is welcoming you to collect your SIM in the fast lane for free. They also offer to you travel maps and materials for free. Plus, get expert travel advice on arrival.
How to Collect
Step 1
Order your SIM online – choose your preferred collection point and pick-up date at checkout.
Step 2
Visit your collection point, show your order confirmation email and passport.
Osaka Metro
Travelex Osaka Metro Namba Station
Open from 9am - 7pm every day
1-9-7 Namba, Chuo Ward, Osaka City, Osaka Prefecture, Japan, 542-0076
B1, Osaka Metro Midosuji Line, Namba Station (Northeast Gate, outside ticket area)
The closest exits to Travelex Osaka Metro Namba store is Exit 17. Download station map here
How to Collect
Step 1
Order your SIM online – choose your preferred collection point and pick-up date at checkout.
Step 2
Visit your collection point, show your order confirmation email and passport.
Osaka Station
Travelex Tourist Information Centre Osaka
Mon - Fri 8:30am - 7pm
Sat, Sun and national holidays 8:30am - 6pm
Nippon Travel Agency, Tis Osaka, JR Osaka Station, 3-1-1, Umeda, Kita-ku, Osaka City, Osaka
How to Collect
Step 1
Order your SIM online – choose your preferred collection point and pick-up date at checkout.
Step 2
Visit your collection point, show your order confirmation email and passport.
Sendai Airport
Travelex Sendai Airport International Arrivals Lobby Store
Mon–Thu, Sat–Sun: 10am–7pm
Fri: 10am–5pm
Closed for lunch: Mon & Sun, 2pm–3pm
1st Floor, Sendai International Airport, Shimomasuda Aza Minamihara, Natori City, Miyagi Prefecture 989-2401, Japan
How to Collect
Step 1
Order your SIM online – choose your preferred collection point and pick-up date at checkout.
Step 2
Visit your collection point, show your order confirmation email and passport.
Hamamatsu May One
Travelex Currency Exchange Counter
Open 10am - 8pm everyday
6-1 Sunayamacho, Chuo Ward, Hamamatsu City, Shizuoka 430-0926, Hamamatsu May One 4th Floor
How to Collect
Step 1
Order your SIM online – choose your preferred collection point and pick-up date at checkout.
Step 2
Visit your collection point, show your order confirmation email and passport.
Yokohama Station
Keikyu - Travelex Currency Exchange Counter (B1F)
Open from 9am-8pm 7 days a week
Basement Level Keikyu Yokohama Station, 2-16-1 Takashima, Nishi-ku, Yokohama, Kanagawa, Japan, 〒220-0011
How to Collect
Step 1
Order your SIM online – choose your preferred collection point and pick-up date at checkout.
Step 2
Visit your collection point, show your order confirmation email and passport.
FREE Shipping
We ship around the world so you can receive your eSIM Access Code before you travel.
Select your delivery country below to view shipping options. (If your country is not listed, please select 'Country not listed' to check out the options available to you).
Shipping To Australia
FREE International Mail (15-30 Business Days)
ID Upload Required
To deliver your eSIM Access Code we require you to upload proof of your shipping address. Don't worry, uploading your ID is quick, simple and secure.
Accepted ID
We accept the following forms of ID for delivery to Australia. Your ID must show your Name, Shipping Address, Photo, Date of Birth and have a valid expiration date. Please note that your Name and Shipping Address must match the information you have entered on your order. Please note that we can only deliver to the address shown on your ID.
Driver’s License
(front & back)
Australian State ID Card
(front & back)
Why do we need this information?
It is a requirement of Japanese law that we must collect ID from users of Japan Voice eSIM Access Codes. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.
We will ask you to upload your ID after placing your order. Rest assured that your ID is fully encrypted on our secure servers and that your personal information is completely safe and secure.
Don't have this form of ID?
Don't worry simply choose to pick-up your SIM when you arrive in Japan.
Shipping To Brazil
FREE International Mail (8-15 Business Days)
ID upload required
To deliver your eSIM Access Code we require you to upload proof of your shipping address. Don't worry, uploading your ID is quick, simple and secure.
Accepted ID
We accept the following forms of ID for delivery to Brazil. Your ID must show your Name, Shipping Address, Photo, Date of Birth and have a valid expiration date. Please note that your Name and Shipping Address must match the information you have entered on your order. Please note that we can only deliver to the address shown on your ID.
Brazilian Passport
Billing documents from State owned Water or Electricity company (dated within 6 months)
You need to submit both forms of ID for delivery to Brazil
Why do we need this information?
It is a requirement of Japanese law that we must collect ID from users of Japan Voice eSIM Access Codes. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.
We will ask you to upload your ID after placing your order. Rest assured that your ID is fully encrypted on our secure servers and that your personal information is completely safe and secure.
Don't have this form of ID?
Don't worry simply choose to pick-up your SIM when you arrive in Japan.
Shipping To Canada
FREE International Mail (15-30 Business Days)
ID upload required
To deliver your eSIM Access Code we require you to upload proof of your shipping address. Don't worry, uploading your ID is quick, simple and secure.
Accepted ID
We accept the following forms of ID for delivery to Canada. Your ID must show your Name, Shipping Address, Photo, Date of Birth and have a valid expiration date. Please note that your Name and Shipping Address must match the information you have entered on your order. Please note that we can only deliver to the address shown on your ID.
Canadian Driver’s License
Canadian Provincial/Territorial Photo Card
Why do we need this information?
It is a requirement of Japanese law that we must collect ID from users of Japan Voice eSIM Access Codes. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.
We will ask you to upload your ID after placing your order. Rest assured that your ID is fully encrypted on our secure servers and that your personal information is completely safe and secure.
Don't have this form of ID?
Don't worry simply choose to pick-up your SIM when you arrive in Japan.
Shipping To China
FREE International Mail (9-15 Business Days)
ID upload required
To deliver your eSIM Access Code we require you to upload proof of your shipping address. Don't worry, uploading your ID is quick, simple and secure.
Accepted ID
We accept the following forms of ID for delivery to China. Your ID must show your Name, Shipping Address, Photo, Date of Birth and have a valid expiration date. Please note that your Name and Shipping Address must match the information you have entered on your order. Please note that we can only deliver to the address shown on your ID.
Chinese Residence Card
Why do we need this information?
It is a requirement of Japanese law that we must collect ID from users of Japan Voice eSIM Access Codes. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.
We will ask you to upload your ID after placing your order. Rest assured that your ID is fully encrypted on our secure servers and that your personal information is completely safe and secure.
Don't have this form of ID?
Don't worry simply choose to pick-up your SIM when you arrive in Japan.
Shipping To Denmark
FREE International Mail (8-15 Business Days)
ID upload required
To deliver your eSIM Access Code we require you to upload proof of your shipping address. Don't worry, uploading your ID is quick, simple and secure.
Accepted ID
We accept the following forms of ID for delivery to Denmark. Your ID must show your Name, Shipping Address, Photo, Date of Birth and have a valid expiration date. Please note that your Name and Shipping Address must match the information you have entered on your order. Please note that we can only deliver to the address shown on your ID.
Photo Page of Danish Passport
CPR ID Card
You need to submit both forms of ID for delivery to Denmark
Why do we need this information?
It is a requirement of Japanese law that we must collect ID from users of Japan Voice eSIM Access Codes. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.
We will ask you to upload your ID after placing your order. Rest assured that your ID is fully encrypted on our secure servers and that your personal information is completely safe and secure.
Don't have this form of ID?
Don't worry simply choose to pick-up your SIM when you arrive in Japan.
Shipping To France
FREE International Mail (8-15 Business Days)
ID upload required
To deliver your eSIM Access Code we require you to upload proof of your shipping address. Don't worry, uploading your ID is quick, simple and secure.
Accepted ID
We accept the following forms of ID for delivery to France. Your ID must show your Name, Shipping Address, Photo, Date of Birth and have a valid expiration date. Please note that your Name and Shipping Address must match the information you have entered on your order. Please note that we can only deliver to the address shown on your ID.
Photo Page of French Passport
Why do we need this information?
It is a requirement of Japanese law that we must collect ID from users of Japan Voice eSIM Access Codes. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.
We will ask you to upload your ID after placing your order. Rest assured that your ID is fully encrypted on our secure servers and that your personal information is completely safe and secure.
Don't have this form of ID?
Don't worry simply choose to pick-up your SIM when you arrive in Japan.
Shipping To Germany
FREE International Mail (8-15 Business Days)
ID upload required
To deliver your eSIM Access Code we require you to upload proof of your shipping address. Don't worry, uploading your ID is quick, simple and secure.
Accepted ID
We accept the following forms of ID for delivery to Germany. Your ID must show your Name, Shipping Address, Photo, Date of Birth and have a valid expiration date. Please note that your Name and Shipping Address must match the information you have entered on your order. Please note that we can only deliver to the address shown on your ID.
Personalausweis
(front & back)
Aufenthaltstitel
(front & back)
Why do we need this information?
It is a requirement of Japanese law that we must collect ID from users of Japan Voice eSIM Access Codes. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.
We will ask you to upload your ID after placing your order. Rest assured that your ID is fully encrypted on our secure servers and that your personal information is completely safe and secure.
Don't have this form of ID?
Don't worry simply choose to pick-up your SIM when you arrive in Japan.
Shipping To Greece
FREE International Mail (8-15 Business Days)
ID upload required
To deliver your eSIM Access Code we require you to upload proof of your shipping address. Don't worry, uploading your ID is quick, simple and secure.
Accepted ID
We accept the following forms of ID for delivery to Greece. Your ID must show your Name, Shipping Address, Photo, Date of Birth and have a valid expiration date. Please note that your Name and Shipping Address must match the information you have entered on your order. Please note that we can only deliver to the address shown on your ID.
Greek Passport
Electricity Bill (PPC)
You need to submit both forms of ID for delivery to Greece
Why do we need this information?
It is a requirement of Japanese law that we must collect ID from users of Japan Voice eSIM Access Codes. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.
We will ask you to upload your ID after placing your order. Rest assured that your ID is fully encrypted on our secure servers and that your personal information is completely safe and secure.
Don't have this form of ID?
Don't worry simply choose to pick-up your SIM when you arrive in Japan.
Shipping To Hong Kong
FREE International Mail (2-5 Business Days)
ID upload required
To deliver your eSIM Access Code we require you to upload proof of your shipping address. Don't worry, uploading your ID is quick, simple and secure.
Accepted ID
We accept the following forms of ID for delivery to Hong Kong. Your ID must show your Name, Shipping Address, Photo, Date of Birth and have a valid expiration date. Please note that your Name and Shipping Address must match the information you have entered on your order. Please note that we can only deliver to the address shown on your ID.
Hong Kong Passport
Bill from Water Supplies Department (dated within 6 months)
You need to submit both forms of ID for delivery to Hong Kong
Why do we need this information?
It is a requirement of Japanese law that we must collect ID from users of Japan Voice eSIM Access Codes. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.
We will ask you to upload your ID after placing your order. Rest assured that your ID is fully encrypted on our secure servers and that your personal information is completely safe and secure.
Don't have this form of ID?
Don't worry simply choose to pick-up your SIM when you arrive in Japan.
Shipping To India
FREE International Mail (8-15 Business Days)
ID upload required
To deliver your eSIM Access Code we require you to upload proof of your shipping address. Don't worry, uploading your ID is quick, simple and secure.
Accepted ID
We accept the following forms of ID for delivery to India. Your ID must show your Name, Shipping Address, Photo, Date of Birth and have a valid expiration date. Please note that your Name and Shipping Address must match the information you have entered on your order. Please note that we can only deliver to the address shown on your ID.
Indian Passport (Photo Page + Address Page)
Why do we need this information?
It is a requirement of Japanese law that we must collect ID from users of Japan Voice eSIM Access Codes. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.
We will ask you to upload your ID after placing your order. Rest assured that your ID is fully encrypted on our secure servers and that your personal information is completely safe and secure.
Don't have this form of ID?
Don't worry simply choose to pick-up your SIM when you arrive in Japan.
Shipping To Ireland
FREE International Mail (8-15 Business Days)
ID upload required
To deliver your eSIM Access Code we require you to upload proof of your shipping address. Don't worry, uploading your ID is quick, simple and secure.
Accepted ID
We accept the following forms of ID for delivery to Ireland. Your ID must show your Name, Shipping Address, Photo, Date of Birth and have a valid expiration date. Please note that your Name and Shipping Address must match the information you have entered on your order. Please note that we can only deliver to the address shown on your ID.
Irish Driver's License
Why do we need this information?
It is a requirement of Japanese law that we must collect ID from users of Japan Voice eSIM Access Codes. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.
We will ask you to upload your ID after placing your order. Rest assured that your ID is fully encrypted on our secure servers and that your personal information is completely safe and secure.
Don't have this form of ID?
Don't worry simply choose to pick-up your SIM when you arrive in Japan.
Shipping To Israel
FREE International Mail (15-30 Business Days)
ID upload required
To deliver your eSIM Access Code we require you to upload proof of your shipping address. Don't worry, uploading your ID is quick, simple and secure.
Accepted ID
We accept the following forms of ID for delivery to Israel. Your ID must show your Name, Shipping Address, Photo, Date of Birth and have a valid expiration date. Please note that your Name and Shipping Address must match the information you have entered on your order. Please note that we can only deliver to the address shown on your ID.
Driving License
Israel Passport (Photo Page)
You need to submit both forms of ID for delivery to Israel
Why do we need this information?
It is a requirement of Japanese law that we must collect ID from users of Japan Voice eSIM Access Codes. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.
We will ask you to upload your ID after placing your order. Rest assured that your ID is fully encrypted on our secure servers and that your personal information is completely safe and secure.
Don't have this form of ID?
Don't worry simply choose to pick-up your SIM when you arrive in Japan.
Shipping To Japan ID Required ? To deliver your eSIM Access Code we require you to upload proof of your shipping address. Don't worry, uploading your ID is quick, simple and secure.
FREE Restricted Delivery Mail
For security reasons, voice eSIMs (eSIMs with a Japanese phone number) cannot be delivered instantly by email.
Instead, your eSIM activation access code will be sent to your local post office. Japan Post will leave a delivery notice at your address with details of the post office holding your access code and the options available to receive it.
You can then choose one of the following options:
Home Delivery
Request delivery to your address after your order arrives at the post office.
- Use Japan Post website (Japanese, browser translation available)
- Call Japan Post to arrange delivery (English support may be available)
- Show ID to delivery person upon delivery
Post Office Collection
Collect your order directly from the post office listed on your delivery notice.
- Bring valid ID
- Collect in person
ID Upload Required Why is this needed? It is a requirement of Japanese law that we must collect ID from users of Japan Voice eSIM Access Codes. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.
You must upload a valid ID showing your name and address after placing your order.
Your name and address must match the details in your order, and we can only deliver to the address shown on your ID.
You will also need to present the same ID again when receiving your order, either:
- At the post office, or
- To the delivery person upon delivery
Uploading your ID is quick, easy, and secure.
Accepted ID Why is this needed? It is a requirement of Japanese law that we must collect ID from users of Japan Voice eSIM Access Codes. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.
You must upload ONE of the following forms of identification:- Japan Residence Card (front and back)
- My Number Card (front only)
- Japanese Driver's License (front and back)
Your ID must show:
- Full name (must match your order)
- Delivery address (must match your order)
- Photograph
- Date of birth
- Valid expiration date
No Valid ID?
No problem! Simply choose to collect your SIM when you arrive in Japan from one of our many pick-up locations at airports, train stations, and tourist centres.
Shipping To Macau
FREE International Mail (8-15 Business Days)
ID upload required
To deliver your eSIM Access Code we require you to upload proof of your shipping address. Don't worry, uploading your ID is quick, simple and secure.
Accepted ID
We accept the following forms of ID for delivery to Macau. Your ID must show your Name, Shipping Address, Photo, Date of Birth and have a valid expiration date. Please note that your Name and Shipping Address must match the information you have entered on your order. Please note that we can only deliver to the address shown on your ID.
Macau Passport
Macau water bill or Macau electricity bill (within 6 months)
You need to submit both Passport and State Run Water Bill or Electricity Bill delivery to Macau
Why do we need this information?
It is a requirement of Japanese law that we must collect ID from users of Japan Voice eSIM Access Codes. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.
We will ask you to upload your ID after placing your order. Rest assured that your ID is fully encrypted on our secure servers and that your personal information is completely safe and secure.
Don't have this form of ID?
Don't worry simply choose to pick-up your SIM when you arrive in Japan.
Shipping To Malaysia
FREE International Mail (8-15 Business Days)
ID upload required
To deliver your eSIM Access Code we require you to upload proof of your shipping address. Don't worry, uploading your ID is quick, simple and secure.
Accepted ID
We accept the following forms of ID for delivery to Malaysia. Your ID must show your Name, Shipping Address, Photo, Date of Birth and have a valid expiration date. Please note that your Name and Shipping Address must match the information you have entered on your order. Please note that we can only deliver to the address shown on your ID.
MyKad (Malaysian Identity Card)
Passport (Photo Page)
You need to submit both forms of ID for delivery to Malaysia
Why do we need this information?
It is a requirement of Japanese law that we must collect ID from users of Japan Voice eSIM Access Codes. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.
We will ask you to upload your ID after placing your order. Rest assured that your ID is fully encrypted on our secure servers and that your personal information is completely safe and secure.
Don't have this form of ID?
Don't worry simply choose to pick-up your SIM when you arrive in Japan.
Shipping To New Zealand
FREE International Mail (8-15 Business Days)
ID upload required
To deliver your eSIM Access Code we require you to upload proof of your shipping address. Don't worry, uploading your ID is quick, simple and secure.
Accepted ID
We accept the following forms of ID for delivery to New Zealand. Your ID must show your Name, Shipping Address, Photo, Date of Birth and have a valid expiration date. Please note that your Name and Shipping Address must match the information you have entered on your order. Please note that we can only deliver to the address shown on your ID.
New Zealand Driving License (Front & Back)
& Must Contain Your Address
Why do we need this information?
It is a requirement of Japanese law that we must collect ID from users of Japan Voice eSIM Access Codes. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.
We will ask you to upload your ID after placing your order. Rest assured that your ID is fully encrypted on our secure servers and that your personal information is completely safe and secure.
Don't have this form of ID?
Don't worry simply choose to pick-up your SIM when you arrive in Japan.
Shipping To The Philippines
FREE International Mail (8-15 Business Days)
ID upload required
To deliver your eSIM Access Code we require you to upload proof of your shipping address. Don't worry, uploading your ID is quick, simple and secure.
Accepted ID
We accept the following forms of ID for delivery to The Philippines. Your ID must show your Name, Shipping Address, Photo, Date of Birth and have a valid expiration date. Please note that your Name and Shipping Address must match the information you have entered on your order. Please note that we can only deliver to the address shown on your ID.
Philippine passport photo page
Electricity Bill
(Dated Within 6 Months)
You need to submit both forms of ID for delivery to The Philippines
Why do we need this information?
It is a requirement of Japanese law that we must collect ID from users of Japan Voice eSIM Access Codes. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.
We will ask you to upload your ID after placing your order. Rest assured that your ID is fully encrypted on our secure servers and that your personal information is completely safe and secure.
Don't have this form of ID?
Don't worry simply choose to pick-up your SIM when you arrive in Japan.
Shipping To Singapore
FREE International Mail (8-15 Business Days)
ID upload required
To deliver your eSIM Access Code we require you to upload proof of your shipping address. Don't worry, uploading your ID is quick, simple and secure.
Accepted ID
We accept the following forms of ID for delivery to Singapore. Your ID must show your Name, Shipping Address, Photo, Date of Birth and have a valid expiration date. Please note that your Name and Shipping Address must match the information you have entered on your order. Please note that we can only deliver to the address shown on your ID.
Singapore National Registration Identity Card (NRIC)
(front & back)
Digital Singapore National Registration Identity Card (NRIC)
(front & back)
Why do we need this information?
It is a requirement of Japanese law that we must collect ID from users of Japan Voice eSIM Access Codes. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.
We will ask you to upload your ID after placing your order. Rest assured that your ID is fully encrypted on our secure servers and that your personal information is completely safe and secure.
Don't have this form of ID?
Don't worry simply choose to pick-up your SIM when you arrive in Japan.
Shipping To South Africa
FREE International Mail (8-15 Business Days)
ID upload required
To deliver your eSIM Access Code we require you to upload proof of your shipping address. Don't worry, uploading your ID is quick, simple and secure.
Accepted ID
We accept the following forms of ID for delivery to South Africa. Your ID must show your Name, Shipping Address, Photo, Date of Birth and have a valid expiration date. Please note that your Name and Shipping Address must match the information you have entered on your order. Please note that we can only deliver to the address shown on your ID.
South African Passport
Billing documents from State owned Electricity Company (dated within 6 months)
You need to submit both forms of ID for delivery to South Africa
Why do we need this information?
It is a requirement of Japanese law that we must collect ID from users of Japan Voice eSIM Access Codes. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.
We will ask you to upload your ID after placing your order. Rest assured that your ID is fully encrypted on our secure servers and that your personal information is completely safe and secure.
Don't have this form of ID?
Don't worry simply choose to pick-up your SIM when you arrive in Japan.
Shipping To South Korea
FREE International Mail (8-15 Business Days)
ID upload required
To deliver your eSIM Access Code we require you to upload proof of your shipping address. Don't worry, uploading your ID is quick, simple and secure.
Accepted ID
We accept the following forms of ID for delivery to South Korea. Your ID must show your Name, Shipping Address, Photo, Date of Birth and have a valid expiration date. Please note that your Name and Shipping Address must match the information you have entered on your order. Please note that we can only deliver to the address shown on your ID.
Resident Registration Card
Why do we need this information?
It is a requirement of Japanese law that we must collect ID from users of Japan Voice eSIM Access Codes. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.
We will ask you to upload your ID after placing your order. Rest assured that your ID is fully encrypted on our secure servers and that your personal information is completely safe and secure.
Don't have this form of ID?
Don't worry simply choose to pick-up your SIM when you arrive in Japan.
Shipping To Spain
FREE International Mail (8-15 Business Days)
ID upload required
To deliver your eSIM Access Code we require you to upload proof of your shipping address. Don't worry, uploading your ID is quick, simple and secure.
Accepted ID
We accept the following forms of ID for delivery to Spain. Your ID must show your Name, Shipping Address, Photo, Date of Birth and have a valid expiration date. Please note that your Name and Shipping Address must match the information you have entered on your order. Please note that we can only deliver to the address shown on your ID.
Documento Nacional de Identidad (front & back)
Why do we need this information?
It is a requirement of Japanese law that we must collect ID from users of Japan Voice eSIM Access Codes. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.
We will ask you to upload your ID after placing your order. Rest assured that your ID is fully encrypted on our secure servers and that your personal information is completely safe and secure.
Don't have this form of ID?
Don't worry simply choose to pick-up your SIM when you arrive in Japan.
Shipping To Taiwan
FREE International Mail (2-5 Business Days)
ID upload required
To deliver your eSIM Access Code we require you to upload proof of your shipping address. Don't worry, uploading your ID is quick, simple and secure.
Accepted ID
We accept the following forms of ID for delivery to Taiwan. Your ID must show your Name, Shipping Address, Photo, Date of Birth and have a valid expiration date. Please note that your Name and Shipping Address must match the information you have entered on your order. Please note that we can only deliver to the address shown on your ID.
Driving License
(front & back)
Why do we need this information?
It is a requirement of Japanese law that we must collect ID from users of Japan Voice eSIM Access Codes. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.
We will ask you to upload your ID after placing your order. Rest assured that your ID is fully encrypted on our secure servers and that your personal information is completely safe and secure.
Don't have this form of ID?
Don't worry simply choose to pick-up your SIM when you arrive in Japan.
Shipping To UK
FREE International Mail (2-5 Business Days)
ID upload required
To deliver your eSIM Access Code we require you to upload proof of your shipping address. Don't worry, uploading your ID is quick, simple and secure.
Accepted ID
We accept the following forms of ID for delivery to the UK. Your ID must show your Name, Shipping Address, Photo, Date of Birth and have a valid expiration date. Please note that your Name and Shipping Address must match the information you have entered on your order. Please note that we can only deliver to the address shown on your ID.
UK Photocard Driver's Licence
UK Paper Driver's Licence + Photo Page of Passport
Why do we need this information?
It is a requirement of Japanese law that we must collect ID from users of Japan Voice eSIM Access Codes. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.
We will ask you to upload your ID after placing your order. Rest assured that your ID is fully encrypted on our secure servers and that your personal information is completely safe and secure.
Don't have this form of ID?
Don't worry simply choose to pick-up your SIM when you arrive in Japan.
Shipping To USA
FREE International Mail (13-18 Business Days)
ID upload required
To deliver your eSIM Access Code we require you to upload proof of your shipping address. Don't worry, uploading your ID is quick, simple and secure.
Accepted ID
We accept the following forms of ID for delivery to the USA. Your ID must show your Name, Shipping Address, Photo, Date of Birth and have a valid expiration date. Please note that your Name and Shipping Address must match the information you have entered on your order. Please note that we can only deliver to the address shown on your ID.
USA Driver’s License
USA State ID Card
Why do we need this information?
It is a requirement of Japanese law that we must collect ID from users of Japan Voice eSIM Access Codes. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.
We will ask you to upload your ID after placing your order. Rest assured that your ID is fully encrypted on our secure servers and that your personal information is completely safe and secure.
Don't have this form of ID?
Don't worry simply choose to pick-up your SIM when you arrive in Japan.
Shipping Unavailable
Unfortunately, we are unable to ship our Voice, Text & Data eSIM to your delivery country at this time.
Don’t worry though, you can collect your eSIM from airports and cities around Japan. To select your pick-up location, simply click the "Pick-up (Free)" button above.
Billing
Simply pay ¥3,960 to buy your eSIM today. Order online and pay by Debit/Credit Card, PayPal or MobalPay.
When you receive your eSIM, visit our activation website to choose your Plan and Start Date. Your Debit/Credit Card or PayPal account will be billed in accordance with your plan. Any chargeable call and text charges are billed to your Debit/Credit Card or PayPal account as and when we receive the usage information from the network.
You can view fully itemized statements detailing all of your charges in your online account - so you always know exactly what you are paying for!
When you're ready to leave Japan, you can easily cancel your service any time in your Mobal MyAccount.
FAQs
Voice & SMS roaming is available - you can opt into this when you activate. There is a small additional charge for this service, and calls plus outgoing SMS messages will be billed at our roaming rates.
You can use Mobal eSIMs in any unlocked device that's compatible with eSIMs and supports the Band 1 (2100MHz) frequency. That means that any unlocked Android smartphone or Apple iPhone that is compatible with eSIMs can use a Mobal Japan eSIM, including USA iPhone 14s and 15s, which are eSIM-only.
How do I know if my phone is eSIM compatible?
It's easy to check if your phone is eSIM compatible - just by dialling a simple code:
1) Open your phone's dialer
2) Dial *#06#
A screen with info will appear. If your phone is eSIM-compatible, you'll see a 32-digit EID number in the list.
It's not obvious on some phones, but the list is scrollable, so if you can't see EID, make sure you scroll all the way down. The 32-digit EID number might also show as 'EID 2'.
Can I use a service which uses a physical SIM card to simulate eSIM?
Devices or adapters which use physical SIM cards to simulate eSIM, are not supported. If your device supports only physical SIM cards, please check out our Japan SIM Cards here.
Can I get a physical SIM card instead?
Sure! We have physical SIMs too - get your Japan SIM Cards here.
What does "unlocked" mean?
If your device is "unlocked", it means that it can work with a SIM from any network. If your device is "locked", it is restricted to work only on your regular carrier's network. Your device must be "unlocked" to work with a Mobal eSIM.
How do you know if your phone is unlocked?
If you purchased your device as an "unlocked" or "SIM Free" device from a retailer such as Amazon, then your device is almost certainly already unlocked. This means that it will work with our eSIM. If you purchased your device directly from your carrier (AT&T, T-Mobile, etc.), your device is probably locked and, therefore, it may not work with our eSIM. If you're still not sure whether or not your device is unlocked, simply contact the store where you purchased your device from.
My device is locked. What can I do?
If your device is locked, it may be possible to get it unlocked - simply ask your provider about this.
Sure! Our Japan SIM cards are available too - get your Japan SIM card here.
Data is superfast, free and always on - You'll get 1GB, 5GB, 10GB,30GB or 50GB per month depending on which plan you choose when you activate your eSIM.
If you use up your entire allowance, your data speed will be reduced to a maximum of 200 Kbps. These reduced speeds may not be sufficient for streaming music or video, but they will still allow activities such as web browsing, emailing, posting to social media, Whatsapp messaging, etc.
Yes, our service supports tethering/hotspot use, however, we cannot guarantee that this feature will work with all devices/operating systems.
Yes! Using VoIP services for calling and instant messaging can be a great way to keep in touch rather than paying extra for traditional voice calls & texts.
Close
Haneda Airport Terminal 3 JAL-ABC
JAL ABC Arrival Counter
Open from 4am - 1am every day
JAL ABC Arrival Counter, 2F, Haneda Airport Terminal 3
Please Find more information here.
How to Collect
Step 1
Order your SIM online – choose your preferred collection point and pick-up date at checkout.
Step 2
Visit your collection point, show your order confirmation email and passport.
Narita Airport Terminal 1
JAL ABC Counter (North Wing)
Open daily from 6:30am until 1 hour after the arrival of the last flight at Terminal 1 North Wing
Note: This differs from the last flight arrival time at the South Wing
1st Floor (International Arrival Lobby) Narita Airport T1
JAL ABC's "Hands-Free Travel" service lets passengers enjoy stress-free trips by having their luggage picked up from home or hotel and delivered to their destination. This eliminates the hassle of carrying bags during transit, offering added convenience for travelers exploring Japan or on tight schedules.
How to Collect
Step 1
Order your SIM online – choose your preferred collection point and
pick-up date at checkout.
Step 2
Visit your collection point, show your order confirmation email and
passport.
Narita Airport Terminal 2
Travelex Currency Exchange Counter
Open from 7am - 9pm every day
〒282-0004
Travelex Counter, Level B1, Narita Airport Terminal 2 Station, SKYLINER & KEISEI INFORMATION
How to Collect
Step 1
Order your SIM online – choose your preferred collection point and pick-up date at checkout.
Step 2
Visit your collection point, show your order confirmation email and passport.
Keisei Ueno Station
Travelex Keisei Ueno
Open from 7am - 7pm every day
1-60 Ueno Park, Taito-ku, Tokyo 110-0007. Inside Keisei Ueno Station
How to Collect
Step 1
Order your SIM online – choose your preferred collection point and pick-up date at checkout.
Step 2
Visit your collection point, show your order confirmation email and passport.
Shibuya - Mark City Building
Play! Diversity Shibuya Coin Space 4th Floor (West)
Open from 9am - 11pm every day
4th Floor (West), Shibuya Mark City, 1-12-1, Dogenzaka, Shibuya-ku, Tokyo 150-0043
This office is located on the 4th floor of Shibuya’s Mark City shopping complex. Play! Diversity Shibuya Coin Space have a tourist office and co-working space with a baggage deposit service, Wi-Fi, water server and device charging.
Mark City is located inside the Creation Square Shibuya space.
How to get there by train
Shibuya Station via the Keio Inokashira Line; the Tokyo Metro Ginza, Hanzomon and Fukutoshin lines; the Tokyu Toyoko and Den-en-toshi lines; and the JR Yamanote and Saikyo lines. Shibuya Mark City is located above the Keio Inokashira Line station.
How to Collect
Step 1
Order your SIM online – choose your preferred collection point and pick-up date at checkout.
Step 2
Visit your collection point, show your order confirmation email and passport.
Shinjuku Station
Travelex Keio Shinjuku – West Ticket Gate
Open from 11am - 7pm every day
West Ticket Gate, Keio Shinjuku Station, 1-1-4 Nishishinjuku, Shinjuku-ku, Tokyo, 160-0023
There are two Travelex locations at Shinjuku Station. Our SIMs are stocked at the West Ticket Gate location. The other Travelex at the station is permanently closed.
How to Collect
Step 1
Order your SIM online – choose your preferred collection point and pick-up date at checkout.
Step 2
Visit your collection point, show your order confirmation email and passport.
Tokyo Station, Marunouchi
Travelex Currency Exchange Counter
Open from 8:30am - 8pm every day
Marunouchi North Entrance, Tokyo Station JR East Travel Service Center, Marunouchi North Entrance, Tokyo Station
The Travelex counter is on the ground floor under the famous domed roof of the Marunouchi exit of Tokyo Station (the Imperial Palace is only a 5-minute walk) and offers money exchange/ATM services.
How to Collect
Step 1
Order your SIM online – choose your preferred collection point and pick-up date at checkout.
Step 2
Visit your collection point, show your order confirmation email and passport.
Asakusa Culture Tourist Information Center
Travelex Currency Exchange Counter
Open from 9am - 8pm every day
Asakusa Culture Tourism Center 1st Floor, 2-18-9, Kaminarimon, Taito-ku, Tokyo
How to Collect
Step 1
Order your SIM online – choose your preferred collection point and pick-up date at checkout.
Step 2
Visit your collection point, show your order confirmation email and passport.
Fukuoka Airport
Fukuoka Airport Tourist Information - International Terminal
Open from 8:30am - 9pm every day
1st floor of Fukuoka Airport International Terminal Bldg., 739, Aoki, Hakata-ku, Fukuoka City
How to Collect
Step 1
Order your SIM online – choose your preferred collection point and pick-up date at checkout.
Step 2
Visit your collection point, show your order confirmation email and passport.
Hiroshima Airport International
Travelex Hiroshima Airport International Departure Lobby
8am ‐ 4:30pm, every day
International Arrivals Lobby, 1F, Hiroshima Airport Terminal Building, 64-31 Zennyuji, Hongo-cho, Mihara-shi, Hiroshima 729-0416, Japan
How to Collect
Step 1
Order your SIM online – choose your preferred collection point and pick-up date at checkout.
Step 2
Visit your collection point, show your order confirmation email and passport.
Sapporo
Hokkaido-Sapporo Tourist Information Centre
Open from 8:30am - 8pm every day
JR Sapporo West Concourse, Kita 6-jo Nishi 4-chome, Kita-ku, Sapporo
Located inside of the “Hokkaido-Sapporo ‘Food and Tourism’ Information Building”. Visitors can access tourist information for all of Hokkaido as well as information on events taking place in Sapporo.
How to Collect
Step 1
Order your SIM online – choose your preferred collection point and pick-up date at checkout.
Step 2
Visit your collection point, show your order confirmation email and passport.
Kanazawa Station
Travelex Tourist Information Services
Open from 10am - 2pm. 3pm - 6pm every day
(Please note that the hours may vary depending on the service counter situation.)
JR Kanazawa Station, 1-1 Kinoshimbomachi, Kanazawa City, Ishikawa Prefecture
How to Collect
Step 1
Order your SIM online – choose your preferred collection point and pick-up date at checkout.
Step 2
Visit your collection point, show your order confirmation email and passport.
Kyoto Station
Travelex Kyoto (inside the station)
Open from 8am - 5pm every day
2nd Floor, JR Kyoto Station (inside the station), along the North–South Free Passage, Higashi-Shiokoji-cho, Karasuma-dori Shiokoji-sagaru,Shimogyo-ku, Kyoto 600-8216, Japan
How to Collect
Step 1
Order your SIM online – choose your preferred collection point and pick-up date at checkout.
Step 2
Visit your collection point, show your order confirmation email and passport.
Nagoya (Chubu) Airport
JTB Travel Center
Open from 9am - 7:30pm every day
International Arrivals lobby
The Nagoya Airport Travel Center managed by JTB is the perfect start point for your trip to Japan. Exchange or purchase your JAPAN RAIL PASS (and collect your SIM) and get expert travel advice on arrival.
How to Collect
Step 1
Order your SIM online – choose your preferred collection point and pick-up date at checkout.
Step 2
Visit your collection point, show your order confirmation email and passport.
Nagoya City
Travelex Currency Exchange Counter
Open from 10am - 8pm every day
Sakae Money Transfer Plaza, Sakae-Chika (Underground), 3-4-6 Sakae, Naka-ku, Nagoya 460-0008
The Travelex Counter is located underground in "Sakae-Chika" beside the S9 Exit
How to Collect
Step 1
Order your SIM online – choose your preferred collection point and pick-up date at checkout.
Step 2
Visit your collection point, show your order confirmation email and passport.
Naha Airport
Naha Airport Tourist Information Office（International）
Open from 9:00am - 6:00pm every day
1F Naha Airport international terminal, 280 Kagamizu, Naha City
How to Collect
Step 1
Order your SIM online – choose your preferred collection point and pick-up date at checkout.
Step 2
Visit your collection point, show your order confirmation email and passport.
Naha City
Okinawa Tourist Information Center
Open from 9:00am - 6:00pm every day
2F A Block Kafuna Asahibashi 1-20-6 Izumizaki, Naha City
How to Collect
Step 1
Order your SIM online – choose your preferred collection point and pick-up date at checkout.
Step 2
Visit your collection point, show your order confirmation email and passport.
n・e・s・t Kansai Airport Station Counter
n・e・s・t 関西空港駅カウンター
Opening hours: 09:30–20:30, every day
1 Senshukukonaka, Tajiri-cho, Sennan-gun, Osaka-fu 549-0011
〒549-0011 大阪府泉南郡田尻町泉州空港中
How to Collect
Step 1
Order your SIM online – choose your preferred collection point and pick-up date at checkout.
Step 2
Visit your collection point, show your order confirmation email and passport.
Kansai Airport Terminal 1
JTB Kansai Tourist Information Centre
Open from 9am - 7pm every day
Terminal 1 arrivals - central of 1st floor
Kansai Tourist Information Center managed by JTB is welcoming you to collect your SIM in the fast lane for free. They also offer to you travel maps and materials for free. Plus, get expert travel advice on arrival.
How to Collect
Step 1
Order your SIM online – choose your preferred collection point and pick-up date at checkout.
Step 2
Visit your collection point, show your order confirmation email and passport.
Osaka Metro
Travelex Osaka Metro Namba Station
Open from 9am - 7pm every day
1-9-7 Namba, Chuo Ward, Osaka City, Osaka Prefecture, Japan, 542-0076
B1, Osaka Metro Midosuji Line, Namba Station (Northeast Gate, outside ticket area)
The closest exits to Travelex Osaka Metro Namba store is Exit 17. Download station map here
How to Collect
Step 1
Order your SIM online – choose your preferred collection point and pick-up date at checkout.
Step 2
Visit your collection point, show your order confirmation email and passport.
Osaka Station
Travelex Tourist Information Centre Osaka
Mon - Fri 8:30am - 7pm
Sat, Sun and national holidays 8:30am - 6pm
Nippon Travel Agency, Tis Osaka, JR Osaka Station, 3-1-1, Umeda, Kita-ku, Osaka City, Osaka
How to Collect
Step 1
Order your SIM online – choose your preferred collection point and pick-up date at checkout.
Step 2
Visit your collection point, show your order confirmation email and passport.
Sendai Airport
Travelex Sendai Airport International Arrivals Lobby Store
Mon–Thu, Sat–Sun: 10am–7pm
Fri: 10am–5pm
Closed for lunch: Mon & Sun, 2pm–3pm
1st Floor, Sendai International Airport, Shimomasuda Aza Minamihara, Natori City, Miyagi Prefecture 989-2401, Japan
How to Collect
Step 1
Order your SIM online – choose your preferred collection point and pick-up date at checkout.
Step 2
Visit your collection point, show your order confirmation email and passport.
Hamamatsu May One
Travelex Currency Exchange Counter
Open 10am - 8pm everyday
6-1 Sunayamacho, Chuo Ward, Hamamatsu City, Shizuoka 430-0926, Hamamatsu May One 4th Floor
How to Collect
Step 1
Order your SIM online – choose your preferred collection point and pick-up date at checkout.
Step 2
Visit your collection point, show your order confirmation email and passport.
Yokohama Station
Keikyu - Travelex Currency Exchange Counter (B1F)
Open from 9am-8pm 7 days a week
Basement Level Keikyu Yokohama Station, 2-16-1 Takashima, Nishi-ku, Yokohama, Kanagawa, Japan, 〒220-0011
How to Collect
Step 1
Order your SIM online – choose your preferred collection point and pick-up date at checkout.
Step 2
Visit your collection point, show your order confirmation email and passport.
Close
Free Shipping
We ship around the world so you can receive your eSIM Access Code before you travel.
Select your delivery country below to view shipping options. (If your country is not listed, please select 'Country not listed' to check out the options available to you).
Shipping To Australia
FREE International Mail (15-30 Business Days)
ID Upload Required
To deliver your eSIM Access Code we require you to upload proof of your shipping address. Don't worry, uploading your ID is quick, simple and secure.
Accepted ID
We accept the following forms of ID for delivery to Australia. Your ID must show your Name, Shipping Address, Photo, Date of Birth and have a valid expiration date. Please note that your Name and Shipping Address must match the information you have entered on your order. Please note that we can only deliver to the address shown on your ID.
Driver’s License
(front & back)
Australian State ID Card
(front & back)
Why do we need this information?
It is a requirement of Japanese law that we must collect ID from users of Japan Voice eSIM Access Codes. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.
We will ask you to upload your ID after placing your order. Rest assured that your ID is fully encrypted on our secure servers and that your personal information is completely safe and secure.
Don't have this form of ID?
Don't worry simply choose to pick-up your SIM when you arrive in Japan.
Shipping To Brazil
FREE International Mail (8-15 Business Days)
ID upload required
To deliver your eSIM Access Code we require you to upload proof of your shipping address. Don't worry, uploading your ID is quick, simple and secure.
Accepted ID
We accept the following forms of ID for delivery to Brazil. Your ID must show your Name, Shipping Address, Photo, Date of Birth and have a valid expiration date. Please note that your Name and Shipping Address must match the information you have entered on your order. Please note that we can only deliver to the address shown on your ID.
Brazilian Passport
Billing documents from State owned Water or Electricity company (dated within 6 months)
You need to submit both forms of ID for delivery to Brazil
Why do we need this information?
It is a requirement of Japanese law that we must collect ID from users of Japan Voice eSIM Access Codes. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.
We will ask you to upload your ID after placing your order. Rest assured that your ID is fully encrypted on our secure servers and that your personal information is completely safe and secure.
Don't have this form of ID?
Don't worry simply choose to pick-up your SIM when you arrive in Japan.
Shipping To Canada
FREE International Mail (15-30 Business Days)
ID upload required
To deliver your eSIM Access Code we require you to upload proof of your shipping address. Don't worry, uploading your ID is quick, simple and secure.
Accepted ID
We accept the following forms of ID for delivery to Canada. Your ID must show your Name, Shipping Address, Photo, Date of Birth and have a valid expiration date. Please note that your Name and Shipping Address must match the information you have entered on your order. Please note that we can only deliver to the address shown on your ID.
Canadian Driver’s License
Canadian Provincial/Territorial Photo Card
Why do we need this information?
It is a requirement of Japanese law that we must collect ID from users of Japan Voice eSIM Access Codes. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.
We will ask you to upload your ID after placing your order. Rest assured that your ID is fully encrypted on our secure servers and that your personal information is completely safe and secure.
Don't have this form of ID?
Don't worry simply choose to pick-up your SIM when you arrive in Japan.
Shipping To China
FREE International Mail (9-15 Business Days)
ID upload required
To deliver your eSIM Access Code we require you to upload proof of your shipping address. Don't worry, uploading your ID is quick, simple and secure.
Accepted ID
We accept the following forms of ID for delivery to China. Your ID must show your Name, Shipping Address, Photo, Date of Birth and have a valid expiration date. Please note that your Name and Shipping Address must match the information you have entered on your order. Please note that we can only deliver to the address shown on your ID.
Chinese Residence Card
Why do we need this information?
It is a requirement of Japanese law that we must collect ID from users of Japan Voice eSIM Access Codes. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.
We will ask you to upload your ID after placing your order. Rest assured that your ID is fully encrypted on our secure servers and that your personal information is completely safe and secure.
Don't have this form of ID?
Don't worry simply choose to pick-up your SIM when you arrive in Japan.
Shipping To Denmark
FREE International Mail (8-15 Business Days)
ID upload required
To deliver your eSIM Access Code we require you to upload proof of your shipping address. Don't worry, uploading your ID is quick, simple and secure.
Accepted ID
We accept the following forms of ID for delivery to Denmark. Your ID must show your Name, Shipping Address, Photo, Date of Birth and have a valid expiration date. Please note that your Name and Shipping Address must match the information you have entered on your order. Please note that we can only deliver to the address shown on your ID.
Photo Page of Danish Passport
CPR ID Card
You need to submit both forms of ID for delivery to Denmark
Why do we need this information?
It is a requirement of Japanese law that we must collect ID from users of Japan Voice eSIM Access Codes. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.
We will ask you to upload your ID after placing your order. Rest assured that your ID is fully encrypted on our secure servers and that your personal information is completely safe and secure.
Don't have this form of ID?
Don't worry simply choose to pick-up your SIM when you arrive in Japan.
Shipping To France
FREE International Mail (8-15 Business Days)
ID upload required
To deliver your eSIM Access Code we require you to upload proof of your shipping address. Don't worry, uploading your ID is quick, simple and secure.
Accepted ID
We accept the following forms of ID for delivery to France. Your ID must show your Name, Shipping Address, Photo, Date of Birth and have a valid expiration date. Please note that your Name and Shipping Address must match the information you have entered on your order. Please note that we can only deliver to the address shown on your ID.
Photo Page of French Passport
Why do we need this information?
It is a requirement of Japanese law that we must collect ID from users of Japan Voice eSIM Access Codes. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.
We will ask you to upload your ID after placing your order. Rest assured that your ID is fully encrypted on our secure servers and that your personal information is completely safe and secure.
Don't have this form of ID?
Don't worry simply choose to pick-up your SIM when you arrive in Japan.
Shipping To Germany
FREE International Mail (8-15 Business Days)
ID upload required
To deliver your eSIM Access Code we require you to upload proof of your shipping address. Don't worry, uploading your ID is quick, simple and secure.
Accepted ID
We accept the following forms of ID for delivery to Germany. Your ID must show your Name, Shipping Address, Photo, Date of Birth and have a valid expiration date. Please note that your Name and Shipping Address must match the information you have entered on your order. Please note that we can only deliver to the address shown on your ID.
Personalausweis
(front & back)
Aufenthaltstitel
(front & back)
Why do we need this information?
It is a requirement of Japanese law that we must collect ID from users of Japan Voice eSIM Access Codes. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.
We will ask you to upload your ID after placing your order. Rest assured that your ID is fully encrypted on our secure servers and that your personal information is completely safe and secure.
Don't have this form of ID?
Don't worry simply choose to pick-up your SIM when you arrive in Japan.
Shipping To Greece
FREE International Mail (8-15 Business Days)
ID upload required
To deliver your eSIM Access Code we require you to upload proof of your shipping address. Don't worry, uploading your ID is quick, simple and secure.
Accepted ID
We accept the following forms of ID for delivery to Greece. Your ID must show your Name, Shipping Address, Photo, Date of Birth and have a valid expiration date. Please note that your Name and Shipping Address must match the information you have entered on your order. Please note that we can only deliver to the address shown on your ID.
Greek Passport
Electricity Bill (PPC)
You need to submit both forms of ID for delivery to Greece
Why do we need this information?
It is a requirement of Japanese law that we must collect ID from users of Japan Voice eSIM Access Codes. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.
We will ask you to upload your ID after placing your order. Rest assured that your ID is fully encrypted on our secure servers and that your personal information is completely safe and secure.
Don't have this form of ID?
Don't worry simply choose to pick-up your SIM when you arrive in Japan.
Shipping To Hong Kong
FREE International Mail (2-5 Business Days)
ID upload required
To deliver your eSIM Access Code we require you to upload proof of your shipping address. Don't worry, uploading your ID is quick, simple and secure.
Accepted ID
We accept the following forms of ID for delivery to Hong Kong. Your ID must show your Name, Shipping Address, Photo, Date of Birth and have a valid expiration date. Please note that your Name and Shipping Address must match the information you have entered on your order. Please note that we can only deliver to the address shown on your ID.
Hong Kong Passport
Bill from Water Supplies Department (dated within 6 months)
You need to submit both forms of ID for delivery to Hong Kong
Why do we need this information?
It is a requirement of Japanese law that we must collect ID from users of Japan Voice eSIM Access Codes. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.
We will ask you to upload your ID after placing your order. Rest assured that your ID is fully encrypted on our secure servers and that your personal information is completely safe and secure.
Don't have this form of ID?
Don't worry simply choose to pick-up your SIM when you arrive in Japan.
Shipping To India
FREE International Mail (8-15 Business Days)
ID upload required
To deliver your eSIM Access Code we require you to upload proof of your shipping address. Don't worry, uploading your ID is quick, simple and secure.
Accepted ID
We accept the following forms of ID for delivery to India. Your ID must show your Name, Shipping Address, Photo, Date of Birth and have a valid expiration date. Please note that your Name and Shipping Address must match the information you have entered on your order. Please note that we can only deliver to the address shown on your ID.
Indian Passport (Photo Page + Address Page)
Why do we need this information?
It is a requirement of Japanese law that we must collect ID from users of Japan Voice eSIM Access Codes. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.
We will ask you to upload your ID after placing your order. Rest assured that your ID is fully encrypted on our secure servers and that your personal information is completely safe and secure.
Don't have this form of ID?
Don't worry simply choose to pick-up your SIM when you arrive in Japan.
Shipping To Ireland
FREE International Mail (8-15 Business Days)
ID upload required
To deliver your eSIM Access Code we require you to upload proof of your shipping address. Don't worry, uploading your ID is quick, simple and secure.
Accepted ID
We accept the following forms of ID for delivery to Ireland. Your ID must show your Name, Shipping Address, Photo, Date of Birth and have a valid expiration date. Please note that your Name and Shipping Address must match the information you have entered on your order. Please note that we can only deliver to the address shown on your ID.
Irish Driver's License
Why do we need this information?
It is a requirement of Japanese law that we must collect ID from users of Japan Voice eSIM Access Codes. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.
We will ask you to upload your ID after placing your order. Rest assured that your ID is fully encrypted on our secure servers and that your personal information is completely safe and secure.
Don't have this form of ID?
Don't worry simply choose to pick-up your SIM when you arrive in Japan.
Shipping To Israel
FREE International Mail (15-30 Business Days)
ID upload required
To deliver your eSIM Access Code we require you to upload proof of your shipping address. Don't worry, uploading your ID is quick, simple and secure.
Accepted ID
We accept the following forms of ID for delivery to Israel. Your ID must show your Name, Shipping Address, Photo, Date of Birth and have a valid expiration date. Please note that your Name and Shipping Address must match the information you have entered on your order. Please note that we can only deliver to the address shown on your ID.
Driving License
Israel Passport (Photo Page)
You need to submit both forms of ID for delivery to Israel
Why do we need this information?
It is a requirement of Japanese law that we must collect ID from users of Japan Voice eSIM Access Codes. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.
We will ask you to upload your ID after placing your order. Rest assured that your ID is fully encrypted on our secure servers and that your personal information is completely safe and secure.
Don't have this form of ID?
Don't worry simply choose to pick-up your SIM when you arrive in Japan.
Shipping To Japan ID Required ? To deliver your eSIM Access Code we require you to upload proof of your shipping address. Don't worry, uploading your ID is quick, simple and secure.
FREE Restricted Delivery Mail
For security reasons, voice eSIMs (eSIMs with a Japanese phone number) cannot be delivered instantly by email.
Instead, your eSIM activation access code will be sent to your local post office. Japan Post will leave a delivery notice at your address with details of the post office holding your access code and the options available to receive it.
You can then choose one of the following options:
Home Delivery
Request delivery to your address after your order arrives at the post office.
- Use Japan Post website (Japanese, browser translation available)
- Call Japan Post to arrange delivery (English support may be available)
- Show ID to delivery person upon delivery
Post Office Collection
Collect your order directly from the post office listed on your delivery notice.
- Bring valid ID
- Collect in person
ID Upload Required Why is this needed? It is a requirement of Japanese law that we must collect ID from users of Japan Voice eSIM Access Codes. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.
You must upload a valid ID showing your name and address after placing your order.
Your name and address must match the details in your order, and we can only deliver to the address shown on your ID.
You will also need to present the same ID again when receiving your order, either:
- At the post office, or
- To the delivery person upon delivery
Uploading your ID is quick, easy, and secure.
Accepted ID Why is this needed? It is a requirement of Japanese law that we must collect ID from users of Japan Voice eSIM Access Codes. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.
You must upload ONE of the following forms of identification:- Japan Residence Card (front and back)
- My Number Card (front only)
- Japanese Driver's License (front and back)
Your ID must show:
- Full name (must match your order)
- Delivery address (must match your order)
- Photograph
- Date of birth
- Valid expiration date
No Valid ID?
No problem! Simply choose to collect your SIM when you arrive in Japan from one of our many pick-up locations at airports, train stations, and tourist centres.
Shipping To Macau
FREE International Mail (8-15 Business Days)
ID upload required
To deliver your eSIM Access Code we require you to upload proof of your shipping address. Don't worry, uploading your ID is quick, simple and secure.
Accepted ID
We accept the following forms of ID for delivery to Macau. Your ID must show your Name, Shipping Address, Photo, Date of Birth and have a valid expiration date. Please note that your Name and Shipping Address must match the information you have entered on your order. Please note that we can only deliver to the address shown on your ID.
Macau Passport
Macau water bill or Macau electricity bill (within 6 months)
You need to submit both Passport and State Run Water Bill or Electricity Bill delivery to Macau
Why do we need this information?
It is a requirement of Japanese law that we must collect ID from users of Japan Voice eSIM Access Codes. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.
We will ask you to upload your ID after placing your order. Rest assured that your ID is fully encrypted on our secure servers and that your personal information is completely safe and secure.
Don't have this form of ID?
Don't worry simply choose to pick-up your SIM when you arrive in Japan.
Shipping To Malaysia
FREE International Mail (8-15 Business Days)
ID upload required
To deliver your eSIM Access Code we require you to upload proof of your shipping address. Don't worry, uploading your ID is quick, simple and secure.
Accepted ID
We accept the following forms of ID for delivery to Malaysia. Your ID must show your Name, Shipping Address, Photo, Date of Birth and have a valid expiration date. Please note that your Name and Shipping Address must match the information you have entered on your order. Please note that we can only deliver to the address shown on your ID.
MyKad (Malaysian Identity Card)
Passport (Photo Page)
You need to submit both forms of ID for delivery to Malaysia
Why do we need this information?
It is a requirement of Japanese law that we must collect ID from users of Japan Voice eSIM Access Codes. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.
We will ask you to upload your ID after placing your order. Rest assured that your ID is fully encrypted on our secure servers and that your personal information is completely safe and secure.
Don't have this form of ID?
Don't worry simply choose to pick-up your SIM when you arrive in Japan.
Shipping To New Zealand
FREE International Mail (8-15 Business Days)
ID upload required
To deliver your eSIM Access Code we require you to upload proof of your shipping address. Don't worry, uploading your ID is quick, simple and secure.
Accepted ID
We accept the following forms of ID for delivery to New Zealand. Your ID must show your Name, Shipping Address, Photo, Date of Birth and have a valid expiration date. Please note that your Name and Shipping Address must match the information you have entered on your order. Please note that we can only deliver to the address shown on your ID.
New Zealand Driving License (Front & Back)
& Must Contain Your Address
Why do we need this information?
It is a requirement of Japanese law that we must collect ID from users of Japan Voice eSIM Access Codes. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.
We will ask you to upload your ID after placing your order. Rest assured that your ID is fully encrypted on our secure servers and that your personal information is completely safe and secure.
Don't have this form of ID?
Don't worry simply choose to pick-up your SIM when you arrive in Japan.
Shipping To The Philippines
FREE International Mail (8-15 Business Days)
ID upload required
To deliver your eSIM Access Code we require you to upload proof of your shipping address. Don't worry, uploading your ID is quick, simple and secure.
Accepted ID
We accept the following forms of ID for delivery to The Philippines. Your ID must show your Name, Shipping Address, Photo, Date of Birth and have a valid expiration date. Please note that your Name and Shipping Address must match the information you have entered on your order. Please note that we can only deliver to the address shown on your ID.
Philippine passport photo page
Electricity Bill
(Dated Within 6 Months)
You need to submit both forms of ID for delivery to The Philippines
Why do we need this information?
It is a requirement of Japanese law that we must collect ID from users of Japan Voice eSIM Access Codes. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.
We will ask you to upload your ID after placing your order. Rest assured that your ID is fully encrypted on our secure servers and that your personal information is completely safe and secure.
Don't have this form of ID?
Don't worry simply choose to pick-up your SIM when you arrive in Japan.
Shipping To Singapore
FREE International Mail (8-15 Business Days)
ID upload required
To deliver your eSIM Access Code we require you to upload proof of your shipping address. Don't worry, uploading your ID is quick, simple and secure.
Accepted ID
We accept the following forms of ID for delivery to Singapore. Your ID must show your Name, Shipping Address, Photo, Date of Birth and have a valid expiration date. Please note that your Name and Shipping Address must match the information you have entered on your order. Please note that we can only deliver to the address shown on your ID.
Singapore National Registration Identity Card (NRIC)
(front & back)
Digital Singapore National Registration Identity Card (NRIC)
(front & back)
Why do we need this information?
It is a requirement of Japanese law that we must collect ID from users of Japan Voice eSIM Access Codes. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.
We will ask you to upload your ID after placing your order. Rest assured that your ID is fully encrypted on our secure servers and that your personal information is completely safe and secure.
Don't have this form of ID?
Don't worry simply choose to pick-up your SIM when you arrive in Japan.
Shipping To South Africa
FREE International Mail (8-15 Business Days)
ID upload required
To deliver your eSIM Access Code we require you to upload proof of your shipping address. Don't worry, uploading your ID is quick, simple and secure.
Accepted ID
We accept the following forms of ID for delivery to South Africa. Your ID must show your Name, Shipping Address, Photo, Date of Birth and have a valid expiration date. Please note that your Name and Shipping Address must match the information you have entered on your order. Please note that we can only deliver to the address shown on your ID.
South African Passport
Billing documents from State owned Electricity Company (dated within 6 months)
You need to submit both forms of ID for delivery to South Africa
Why do we need this information?
It is a requirement of Japanese law that we must collect ID from users of Japan Voice eSIM Access Codes. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.
We will ask you to upload your ID after placing your order. Rest assured that your ID is fully encrypted on our secure servers and that your personal information is completely safe and secure.
Don't have this form of ID?
Don't worry simply choose to pick-up your SIM when you arrive in Japan.
Shipping To South Korea
FREE International Mail (8-15 Business Days)
ID upload required
To deliver your eSIM Access Code we require you to upload proof of your shipping address. Don't worry, uploading your ID is quick, simple and secure.
Accepted ID
We accept the following forms of ID for delivery to South Korea. Your ID must show your Name, Shipping Address, Photo, Date of Birth and have a valid expiration date. Please note that your Name and Shipping Address must match the information you have entered on your order. Please note that we can only deliver to the address shown on your ID.
Resident Registration Card
Why do we need this information?
It is a requirement of Japanese law that we must collect ID from users of Japan Voice eSIM Access Codes. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.
We will ask you to upload your ID after placing your order. Rest assured that your ID is fully encrypted on our secure servers and that your personal information is completely safe and secure.
Don't have this form of ID?
Don't worry simply choose to pick-up your SIM when you arrive in Japan.
Shipping To Spain
FREE International Mail (8-15 Business Days)
ID upload required
To deliver your eSIM Access Code we require you to upload proof of your shipping address. Don't worry, uploading your ID is quick, simple and secure.
Accepted ID
We accept the following forms of ID for delivery to Spain. Your ID must show your Name, Shipping Address, Photo, Date of Birth and have a valid expiration date. Please note that your Name and Shipping Address must match the information you have entered on your order. Please note that we can only deliver to the address shown on your ID.
Documento Nacional de Identidad (front & back)
Why do we need this information?
It is a requirement of Japanese law that we must collect ID from users of Japan Voice eSIM Access Codes. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.
We will ask you to upload your ID after placing your order. Rest assured that your ID is fully encrypted on our secure servers and that your personal information is completely safe and secure.
Don't have this form of ID?
Don't worry simply choose to pick-up your SIM when you arrive in Japan.
Shipping To Taiwan
FREE International Mail (2-5 Business Days)
ID upload required
To deliver your eSIM Access Code we require you to upload proof of your shipping address. Don't worry, uploading your ID is quick, simple and secure.
Accepted ID
We accept the following forms of ID for delivery to Taiwan. Your ID must show your Name, Shipping Address, Photo, Date of Birth and have a valid expiration date. Please note that your Name and Shipping Address must match the information you have entered on your order. Please note that we can only deliver to the address shown on your ID.
Driving License
(front & back)
Why do we need this information?
It is a requirement of Japanese law that we must collect ID from users of Japan Voice eSIM Access Codes. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.
We will ask you to upload your ID after placing your order. Rest assured that your ID is fully encrypted on our secure servers and that your personal information is completely safe and secure.
Don't have this form of ID?
Don't worry simply choose to pick-up your SIM when you arrive in Japan.
Shipping To UK
FREE International Mail (2-5 Business Days)
ID upload required
To deliver your eSIM Access Code we require you to upload proof of your shipping address. Don't worry, uploading your ID is quick, simple and secure.
Accepted ID
We accept the following forms of ID for delivery to the UK. Your ID must show your Name, Shipping Address, Photo, Date of Birth and have a valid expiration date. Please note that your Name and Shipping Address must match the information you have entered on your order. Please note that we can only deliver to the address shown on your ID.
UK Photocard Driver's Licence
UK Paper Driver's Licence + Photo Page of Passport
Why do we need this information?
It is a requirement of Japanese law that we must collect ID from users of Japan Voice eSIM Access Codes. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.
We will ask you to upload your ID after placing your order. Rest assured that your ID is fully encrypted on our secure servers and that your personal information is completely safe and secure.
Don't have this form of ID?
Don't worry simply choose to pick-up your SIM when you arrive in Japan.
Shipping To USA
FREE International Mail (13-18 Business Days)
ID upload required
To deliver your eSIM Access Code we require you to upload proof of your shipping address. Don't worry, uploading your ID is quick, simple and secure.
Accepted ID
We accept the following forms of ID for delivery to the USA. Your ID must show your Name, Shipping Address, Photo, Date of Birth and have a valid expiration date. Please note that your Name and Shipping Address must match the information you have entered on your order. Please note that we can only deliver to the address shown on your ID.
USA Driver’s License
USA State ID Card
Why do we need this information?
It is a requirement of Japanese law that we must collect ID from users of Japan Voice eSIM Access Codes. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.
We will ask you to upload your ID after placing your order. Rest assured that your ID is fully encrypted on our secure servers and that your personal information is completely safe and secure.
Don't have this form of ID?
Don't worry simply choose to pick-up your SIM when you arrive in Japan.
Shipping Unavailable
Unfortunately, we are unable to ship our Voice, Text & Data eSIM to your delivery country at this time.
Don’t worry though, you can collect your eSIM from airports and cities around Japan. To select your pick-up location, simply click the "Pick-up (Free)" button above.
Close
Japan eSIM Delivery Information - Requesting Home Delivery
To help prevent fraud, Japanese law requires strict identity and delivery checks for SIMs with Japanese phone numbers.
Here's how the process works:
It's simpler than it sounds!
1. Place your order
Enter your shipping address exactly as shown on your Japan Residence Card, My Number Card, or Japanese Driver's License.
2. Upload your ID
We securely verify your details after checkout.
3. Delivery in Japan
Your order is sent to your local post office, not your home address.
Japan Post will leave a delivery notice card at your address with instructions.
?? Your delivery notice usually arrives within 13 days.
4. Request Home Delivery
Scan the QR code on your notice, then request delivery via the Japan Post website (Japanese, but browser translation works), or call Japan Post to arrange delivery (English support may be available).
You'll need to show your ID when it arrives.
Good to know
- Your shipping address must match your ID
- Your order cannot be delivered directly to your home
- Your must show ID to receive your order
Tip: Skip the delivery notice step by collecting your order in Japan from one of our pick-up locations at airports, train stations, and tourist centres - a quicker, simpler option with no waiting required. See our pick-up locations on the main page above.
Important Information
ID Verification
- You must upload a valid ID after placing your order
- Your ID must show your name, address, photo, and expiry date
- You must show the same ID again when receiving your order
Address Requirements
- Your delivery address must exactly match the address on your ID
- Your delivery address cannot be changed after ordering
Receiving Your Order
- Your order will be sent to your local post office first
- Japan Post will leave a delivery notice card at your address
- The notice will include details on how to receive your order
Time Limits
- Your order will be held for a limited time (usually 10 days)
- You must collect or arrange delivery within this time
- If not, your order may be returned to us
Delivery Requirements
The named recipient must be present
You must show:
- Your ID
- Your delivery notice card
Language Note
- Japan Post instructions and the delivery notice are in Japanese
- You can use browser translation or a translation app if needed
We know this may sound complex, but most customers complete the process quickly and easily.
Tip: Skip the delivery notice step by collecting your order in Japan from one of our pick-up locations at airports, train stations, and tourist centres - a quicker, simpler option with no waiting required. See our pick-up locations on the main page above.
Japan eSIM Delivery Information - Post Office Collection
To help prevent fraud, Japanese law requires strict identity and delivery checks for SIMs with Japanese phone numbers.
Here's how the process works:
It's simpler than it sounds!
1. Place your order
Enter your shipping address exactly as shown on your Japan Residence Card, My Number Card, or Japanese Driver's License.
2. Upload your ID
We securely verify your details after checkout.
3. Delivery in Japan
Your order is sent to your local post office, not your home address.
Japan Post will leave a delivery notice card at your address with instructions.
?? Your delivery notice usually arrives within 13 days.
4. Collect from Post Office
Visit the post office listed on your notice and bring your ID to collect your order.
Good to know
- Your shipping address must match your ID
- Your order cannot be delivered directly to your home
- You must bring and show your ID when collecting your order
Tip: Skip the delivery notice step by collecting your order in Japan from one of our pick-up locations at airports, train stations, and tourist centres - a quicker, simpler option with no waiting required. See our pick-up locations on the main page above.
Important Information
ID Verification
- You must upload a valid ID after placing your order
- Your ID must show your name, address, photo, and expiry date
- You must show the same ID again when receiving your order
Address Requirements
- Your delivery address must exactly match the address on your ID
- Your delivery address cannot be changed after ordering
Collecting Your Order
- Your order will be sent to your local post office first
- Japan Post will leave a delivery notice card at your address
- The notice will include the post office location, opening hours, and collection deadline
Time Limits
- Your order will be held for a limited time (usually 10 days)
- You must collect or arrange delivery within this time
- If not, your order may be returned to us
Collection Requirements
The named recipient must collect the order in person
You must show:
- Your ID
- Your delivery notice card
Language Note
- The delivery notice is in Japanese
- You can use a translation app if needed
We know this may sound complex, but most customers complete the process quickly and easily.
Tip: Skip the delivery notice step by collecting your order in Japan from one of our pick-up locations at airports, train stations, and tourist centres - a quicker, simpler option with no waiting required. See our pick-up locations on the main page above.