At Last! A Japan SIM Card that's Available to Everyone

Get Unlimited Data with No Contract or Termination Fees

Japan SIM Card
  • Unlimited data, use as much data as you like without fear of unexpected bills
  • Free incoming calls & texts; low cost outgoing calls
  • Get a Japanese phone number - give to friends & business contacts
  • English language customer support
  • Activate for 15 days, 30 days or choose ongoing service

Our customers include:

US Navy
Honda
Disney
Panasonic
Intel

If you've ever tried to get a Japanese SIM Card, you'll be well aware that it's really difficult. Most companies require you to have a Japanese credit card and Residents' Visa. You've also got the difficulty of filling out complicated forms in Japanese.
Even if you get past these hurdles, you'll be locked into a long contract with big termination fees.

Rental options are expensive - and often have lots of hidden charges. Prepaid SIMs are usually data-only - so, if you need a Japanese phone number for work or pleasure, prepaid services are simply not an option.

Introducing Japan Unlimited!

Our service is different, we have removed obstacles that other providers place in your way. It's simple to buy a Japan Unlimited SIM Card, it's easy to activate and it's simple to cancel it if you need to.

Our plans come with:

  • Unlimited data
  • Unlimited free incoming calls & texts
  • Free calls to other Mobal Japan SIMs
  • Low cost outgoing calls & texts
  • Japanese phone number
  • English language support

In addition…

  • We'll bill to your credit card whatever country it's from
  • No need to complete any complicated paperwork
  • You don't need a Residents’ Visa
  • We ship worldwide or to your address in Japan
  • You can cancel any time – with no termination fees!
traveler in japan

In partnership with Softbank
japanese cellphone partner
Service is provided by Softbank, one of the top 3 networks in Japan - so you get great call quality, 4G LTE data speeds and excellent coverage.

Japan Unlimited SIM

Japan Unlimited Data

Multi-Size SIM card fits any phone, including iPhones, smartphones and basic phones.

Buy now JPY ¥3000
Choose from a 15 day, 30 day, or monthly ongoing service option when you activate

+ Will The SIM Work in My Phone?

You can use the Japan Unlimited SIM in any unlocked phone that supports the 3G Band 1 (2100MHz) or 4G Band 1 (2100MHz) frequency.

What does "unlocked" mean?
If your device is "unlocked", it means that it can work with a SIM card from any network. If your device is "locked", it is restricted to work only on your regular carrier's network. Your device must be "unlocked" to work with the Japan Unlimited SIM.

How do you know if your phone is unlocked?
If you purchased your device as an "unlocked" or "SIM Free" device from a retailer such as Amazon, then your device is almost certainly already unlocked. This means that it will work with our SIM card. If you purchased your device directly from your carrier (AT&T, T-Mobile, etc.), your device is probably locked and, therefore, it may not work with our SIM card. If you're still not sure whether or not your device is unlocked, simply contact the store where you purchased your device from.

My device is locked. What can I do?
If your device is locked, it may be possible to get it unlocked - simply ask your provider about this.



Charges

Initial Fees
SIM Purchase Price
JPY ¥3000
Worldwide Shipping
FREE


Service Options

Charged from the date you choose to activate your service

For short stays…

15 day Voice + Text + Data Plan            JPY ¥4000

You get 7GB of 4G LTE data. If you use more than 7GB, data will slow down, but it will never stop! There are no caps, simply use as much data as you like! Calls & texts are charged to your credit card at the rates quoted in the “Call Rates” section below. Your service will be automatically disconnected 15 days after your chosen start date.

30 day Voice + Text + Data Plan            JPY ¥6000

You get 7GB of 4G LTE data. If you use more than 7GB, data will slow down, but it will never stop! There are no caps, simply use as much data as you like! Calls & texts are charged to your credit card at the rates quoted in the “Call Rates” section below. Your service will be automatically disconnected 30 days after your chosen start date.

Staying for longer…

Ongoing Voice + Text + Data Plan         JPY ¥6000 per month

Students & Teachers pay JPY ¥4500 per month + Who is eligible?

All students and English language teachers – at both public and private language schools - are eligible (please note that you may be asked to provide details of your place of study or place of work when you activate).

You get 7GB of 4G LTE data per month. If you use more than 7GB, data will slow down, but it will never stop! There are no caps, simply use as much data as you like! Calls & texts are charged to your credit card at the rates quoted in the “Call Rates” section below. There is no minimum contract term – you can cancel the service at any time. After 60 day of usage, you have the option to switch between plans or temporarily suspend your service on our Vacation Plan at JPY ¥0 per month. See more on switching plans below.

Ongoing Voice + Text Plan                   JPY ¥1000 per month

Don’t need data – or only need data occasionally? No problems. If you use data within a calendar month, we'll just bill you an additional ¥6000 for that month, easy! Calls & texts are charged to your credit card at the rates quoted below. No minimum contract term - cancel the service at any time. After 60 day of usage, you have the option to switch between plans or temporarily suspend your service on our Vacation Plan at JPY ¥0 per month. See more on switching plans below.

+More on switching plans

Staying Long-Term in Japan?
We understand that your needs change sometimes, that’s why we offer complete flexibility on how you use your SIM! After your first 60 days of usage, you have the option to switch between plans. You can switch from the ¥6000 Voice + Text + Data Plan to the ¥1000 Voice + Text Plan - or vice versa. Alternatively, if you’re leaving Japan for a while, you can suspend your service on our Vacation Plan and pay zero monthly fees! To change your plan, simply contact us.

Vacation Plan
We understand that you don't want to pay monthly fees for your Japan phone service while you are not in Japan! If you're leaving Japan for a while, you can suspend your service and pay zero monthly fees! When you return to Japan, simply contact us & we'll reactivate your service for you with the same Japanese phone number! Your Japanese phone number will always stay the same, so no need to print new business cards or inform your friends/co-workers of your new contact details. Your phone number always stays the same, no matter how many times you suspend/reactivate your service.



Call Rates
All Incoming Calls
FREE, Unlimited
Domestic Calls
(Calls to Japan cell phones and landlines)
JPY ¥29 per minute
Calls to Mobal Japan SIMs
FREE
Calls to other Mobal Japan SIMs are totally free between 1am – 9pm Japan time
+More about Free Mobal to Mobal calls

Calls from your Mobal Japan SIM to other Mobal Japan SIMs are totally free between 1am and 9pm every day.
That’s totally free, unlimited calls between Mobal users for 20 hours every day!

Calls to Mobal Japan SIMs between these hours are totally free and utterly unlimited, so, if you’re traveling in a couple or a group, you can always be in contact – for absolutely no charge!

When do I get free Mobal to Mobal calls?
Calls to other Mobal Japan SIMs are totally free of charge between the hours of 1am and 9pm every day.

When are Mobal to Mobal calls not free?
In order to benefit from free Mobal to Mobal calls, your call must start and end between 1am and 9pm. Calls to Mobal users between 9pm and 1am are chargeable at JPY ¥29 per minute. If your call starts or ends between the hours of 9pm and 1am, you are charged in full for the call at JPY ¥29 per minute. To get free calls, simply make sure you talk between 1am and 9pm!

How do I dial to get free calls?
To benefit from free Mobal to Mobal calls, always dial the Mobal phone number direct. Simply dial the number in local format beginning 070…, 080…, 090…, etc. If you prefix your call with any other numbers (for example, if you prefix your call with our 0063 dialing prefix), your call will not be free and you will be charged the call at JPY ¥29 per minute. To get free Mobal to Mobal calls, always dial the Mobal phone number in local format between 1am and 9pm- easy!

International Calls to…
JPY ¥65 per minute
Australia, Belgium, Canada, China, France, Germany, Indonesia, Ireland, Italy, Malaysia, Netherlands, New Zealand, Philippines, Russia, Singapore, South Korea, Spain, Switzerland, Taiwan, UK, USA
Calls to Other Countries
JPY ¥200 per minute
Please note that international calls must be dialed using the 0063 dialing prefix code as described in your user guide. Calls dialed without the 0063 dialing prefix have a JPY ¥35 per minute surcharge.


Text Rates
All Incoming Texts
FREE, Unlimited
Domestic Texts
(Texts to Japan Numbers)
JPY ¥12 per message
International Texts
(Texts to International Numbers)
JPY ¥140 per message



Coverage

Service is provided by Softbank, so you get great call quality, ultra fast data speeds and excellent coverage. Check out the extensive coverage map below.

Service Features

fast unlimited data

4G LTE Data
Data is fast, free and unlimited, you get 7GB of 4G LTE data. If you use more than 7GB, speeds drop to 128 kilobits per second, which is still good for most uses. There are no caps on the amount you can use, it's completely unlimited!


japanese phone number

Japanese Phone Number
You get a Japanese phone number with your SIM, so you can easily make and receive calls. You can print your new phone number on your business cards so that your friends & business contacts can reach you easily. Plus, all incoming calls & texts are totally free of charge!


no contract in japan

Perfect for tourists, business trips & long-term residents
Activate for 15 days, 30 days or keep your service active for as long as you are in Japan. Cancel whenever you like with no penalties or termination fees!


no complicated paperwork

No Complicated Paperwork
Simply order online now and pay with your international credit card. Activate your service online in a few simple steps and upload a scan/photo of your passport to our secure online portal. There are no complicated forms to complete and no complicated paperwork to sign – easy!

Now get free Mobal to Mobal calls too!

Your Japan SIM card now gives you totally free calls to other Mobal users! Calls to other Mobal Japan SIMs are totally free between 1am and 9pm every day. That’s totally free, unlimited calling for 20 hours every day! There are no special dialing methods and no limit on the duration of the call. Calls between these hours are totally free and utterly unlimited, so, if you’re traveling in a couple or a group, you can always be in contact – for absolutely no charge!
So, if your travel companion or your friends and family in Japan don’t yet have their Mobal SIM card, tell them to order right now and you can all save money!



Plus, you get peace of mind with customer service too!

We understand that the last thing you want to worry about while you are finding your feet in Japan is your phone service. We provide the best possible products and services with clear, simple instructions so that your service should just work!

But, if you do have a question or a problem, we're here for you! Our online support pages give you quick, simple instructions and downloadable user guides for quick access. You get access to your own online secure account where you can check your charges, view your itemized usage and update your personal details. Plus, we've also got real, live humans available at the end of the phone and by email, so we're here for you if you need a helping hand!

Our staff are native English speakers, so we guarantee you'll get easy, friendly English-language support whenever you need it!


I always thought it would be super-easy to find a Japanese SIM for my iPhone in Japan. I had no idea about the long restrictive contracts & the paperwork required! Mobal make it so easy! Everything is in English, I can pay by credit card & I can cancel whenever I like. Thank you Mobal, it's great to be able to use my iPhone again with unlimited data - & keep my friends at home up to date with my adventures in Japan!TL, United Kingdom

+ Reviews

As a frequent traveler to Japan spanning 20 years I've always wondered when somebody would recognise my need for a simple phone product. Having tried rental, reneging on bills as a student, paying termination fees due an expired visa, begging for a company phone and seeking out McDonalds or Starbucks to use wi-fi I've done it all. Today thanks to you all I have is a good story and a workable mobile phone solution. Keep up the good work. D.S- Tokyo



Just to let you know how useful we found your service. A couple of years ago, someone recommended Mobal to us, and we've used it on all our trips to Japan ever since (we come 4 times a year). We normally just use it to keep in touch with one another when we go our separate ways on a day out, but it's also helped us out a couple of times in minor emergencies, when it's been vital. We've rarely had trouble getting a signal - and we've travelled very extensively throughout Japan! The pick-up and drop-off procedure is very quick and easy, and the staff all speak perfect English. We'd recommend it to anybody. Graham & Carmen Stone Reading, England



I am a french dentist. I work half a time, and I enjoy the possibility to organize my yearly schedule as I desire. Thanks to that, I come to Japan, whose I am a lover, about every three months. I use every time the Mobal Service, and it is not only very convenient for me, but absolutely perfect : as for the condition of the material, as for the type of commitment and its easyness, as for the kindness of all the staff, and as for the preciseness of the mail communication.
Really, I can recommend Mobal to everybody. Congratulations and thank you again, Mobal ! Docteur Jacques Lassagne, France



I am totally satisfied with Mobal's services. I was on a two week visit to Tokyo and needed a local mobile number so that I can receive calls from home without incurring the huge roaming charges on my existing SIM. I am totally happy with Mobal's services and customer support and would definitely recommend their service to anyone visiting Japan/Tokyo on a short term visit. Shafi Md, India



It is also easy to reserve a mobile in advance before even coming to Japan, which gives you peace of mind and they let you know the mobile number while still at home so you can inform your friends and family in good time. The service given by the Mobal staff has also been excellent and always very friendly. The fact that they all spoke good English helped a lot (as well as having English printed instructions), and was a relief for someone who doesn't speak a word of Japanese.Tatina, London, UK



Thank you for allowing me an opportunity to rant and to use UNLIMITED DATA!!!
When we got to Japan getting a phone deal did give us a bit of a headache! Our biggest problem was the lack of English service in stores, the requirement of a Japanese credit card (which can be hard for us to get), the high price compared to home and the length of the contract. I knew I was only going to be staying in Japan for a year so I wanted something that was maximum a 1 year contract but a 2 year contract was the norm.
Some of my friends who came to Japan with a commitment of 2+ years signed up for contracts that included a new phone but they were pretty pricey. I know many people had to bring Japanese friends/co-workers with them to finalise contracts and the process often took a long time - I know that is was pretty stressful for a lot of people so they settled for less than ideal contracts just to be done with it. Thank you for allowing me an opportunity to rant and to use UNLIMITED DATA!!!O.M, English Language Teacher


How it Works

add to cart

Click the Add to Cart button & enter your details. Pay by credit card to purchase your SIM for just JPY ¥3000. Your package will soon be on the way!


activate SIM

When you receive your package, follow the easy activation instructions included to log on to our activation website. Simply choose your Plan and Start Date and upload a copy of the photo page of your passport. Your SIM will be activated within 24 hours.


itemized bill

Charges will be billed to your credit card. You can view itemized usage in your online account, so you always know exactly what you are paying for!


cancel anytime

If you've activated for 15 or 30 days, your service will be automatically disconnected after this time. If you've chosen to keep your service active on our monthly ongoing plan, you can cancel your service anytime, with no termination fees or penalties!



Why Japan Unlimited is the smart choice

Our priority with Japan Unlimited is to keep things simple! See how Japan Unlimited compares with traditional Japanese cell phone providers in the table below...


With traditional Japanese Providers...

With Japan Unlimited...
You need a Japanese bank account Payment by international credit card
You need to visit a store & fill in lots of paperwork Order online
You need to provide lots of ID documents Simply upload a copy of your passport when you activate
You need a Residents' Visa You do not need any official documents
You need to commit to a 2-year contract No contract!
Termination fees are high! No termination fees, cancel anytime!
SIMs are often data-only You get voice & data with a Japanese phone number & free incoming calls!
Data usage is often limited Unlimited data
You can only receive your SIM in Japan We deliver in Japan & internationally
There are lots of complicated hidden fees & charges No taxes, no minimums, no hidden extras!
Service is only available to long-term residents Perfect for both short & long-term visitors to Japan
Customer support is mostly Japanese English language customer service

You can clearly see why Japan Unlimited is the simple choice & why it's perfect for short visits such as vacations & business trips as well as longer-term visits to Japan.


Did you know, With a Mobal phone you don't just travel the world, you make it a better place!

tony smith chairman

It all started with one man's desire to make calls while traveling...

Mobal was the brainchild of Chairman Tony Smith. As a lifelong international traveler, he was constantly frustrated when trying to keep in touch with family, friends & business contacts on his many trips overseas.

On the back of the success of the international cell phone service he has established a number of charities with a desire to change the world.


seibo non profit

In Febuary 2016, Tony set up Seibo, a registered Japanese non-profit organisation with a simple aim: to feed every hungry child in the world a hot meal in school! School feeding carries many benefits- education, nutrition and health, gender equality, food security, poverty alleviation- in one single meal. The world would be changed if every hungry child in it were to receive a meal at school.

Mobal guarantees that the majority of profits go to its charities, so with your Mobal phone, you don't just travel the world, you make it a better place!



Shipping Options


We can ship your SIM to your address in Japan or to your home address before you travel, whatever suits you best! Simply choose your shipping option when you add your product to the shopping cart.

Japan Shipping
japanese delivery partner

We deliver to hotels, businesses & home addresses throughout Japan. Our packages are securely delivered with Yamato Transport.

Standard Delivery within Japan (2-5 days)

FREE


International Shipping
japanese cellphone delivery

We can deliver your SIM to most countries around the world. Expedited shipping options are available to the UK & USA with FedEx & UPS. SIMs are delivered to other countries via international mail.

Standard Delivery to UK & USA (3-5 days)

FREE

Express Delivery to UK & USA

From JPY ¥1500

Worldwide Delivery (5-10 business days)

FREE


Money-Back Guarantee


Mobal Money-Back Guarantee

If you are not totally delighted with your Japan Unlimited SIM for any reason, you can take advantage of our Money-Back Guarantee and return it for a full, prompt, no-hassle refund as long as your SIM has not been activated.

Tony Smith Mobal Chairman





FAQ's


+ General FAQ's

Who is Mobal?
If you've never heard of Mobal before, here are some of the facts about us:

a) Mobal is one of the world's longest running cell phone providers and was founded in 1989. We have offices in Japan, Europe & North America, so we're well placed to serve during your stay in Japan, and before & after your trip!

b) You're in good company, since 1989, Mobal has served over 250,000 international travelers and has earned great reviews from the likes of Frommer's, Budget Travel and TIME Magazine. We specialize in providing English-language service to travelers and most importantly, we're dedicated to keeping things simple (which we know isn't always the case with traditional Japanese providers!).

c) Mobal guarantees that the majority of profits go to charity. So, with a Mobal phone, you don't just travel the world, you make it a better place!

As you can see, we're a well-established company with a proven reputation. We are dedicated to providing a great service, and we would love you to join our community of international travelers!

I will only be in Japan for one week is the service for me?
Yes! Japan Unlimited is perfect for short-term & long-term visitors to Japan. When you activate your SIM on our activation website, you can choose to activate your service for 15 days for a charge of JPY ¥4000. We’ll activate the service from the date you request and your service will be automatically disconnected 15 days later. Note that, if you choose to activate your service for 15 days or 30 days, your service cannot be reconnected again in the future. If you are traveling for longer or planning to extend your trip, choose the “ongoing” option when you activate your SIM.

I'm staying in Japan long-term, but I need to travel home for a few months. Can I take a payment holiday?
Yes, absolutely! We understand that you don't want to pay monthly fees for your Japan phone service while you are not in Japan! If you're leaving Japan for a while, you can suspend your service and pay zero monthly fees! When you return to Japan, simply contact us & we'll reactivate your service for you.

Do I need a Japanese credit card / Japanese bank account?
No! Paying for your SIM & service is super-easy. All charges are made to your credit card. It does not matter which country your credit card is registered to! There's no complicated paperwork to complete. Simply place your order online, enter your credit card details - & enjoy using the service!

You can view fully itemized statements of your charges in your secure online account so you always know exactly what you are paying for!

How do I activate my SIM?
Your SIM must be activated before use. The package you receive from us will have a link to our activation website; simply log on to choose your Service Plan and Start Date. Please note that activations can take up to 24 hours to process, so we recommend that you log on as soon as you know the date you wish to start using the service.

It is a requirement of Japanese law that we must collect passport copies from users of Japan SIM cards. Your SIM cannot be activated unless we receive your passport copy. You will be required to upload a photo/scan of your passport when logging on to our activation website. Please have a scan/photo of the photo page of your passport ready to upload. Please be assured that your ID and all of your personal details are fully encrypted and stored securely.

Is there a voicemail service?
Your voicemail service will be automatically set-up for you when you activate your SIM. Voicemail is easy to use! Simple instructions are included in your package.

What kind of phone number do I get?
You get a regular Japanese phone number, so you can easily make and receive calls. You can print your new phone number on your business cards so that your friends & business contacts can reach you easily. Plus, as an added bonus, all calls & texts you receive on your Japanese number are totally free of charge!

Can I use the SIM in any other countries?
Your Japan Unlimited SIM only works in Japan. It will not work overseas.

Can I use the SIM in my phone?
You can use the SIM in any unlocked phone which supports the 3G Band 1 (2100MHz) frequency or 4G Band 1 (2100MHz) frequency. If you're not sure if your phone is unlocked, simply check with your provider.

When you click the “Add to cart” button to order your SIM, simply select whether you will be using your SIM in an iPhone, Android, Windows phone or non-smartphone.We’ll send you the correct SIM type for your phone.

Can I buy Japan Unlimited as a gift?
Japan Unlimited is the perfect gift for a friend/family member who is visiting Japan!

Want to buy a Japan Unlimited SIM as a gift but don't want to be responsible for the usage charges? No problem! Simply add your product to the cart and check the gift option. We'll send special activation instructions in the package so that the recipient can activate the service in his/her name with his/her billing details, easy!

Do I need to send any ID?
It is a requirement of Japanese law that we must collect passport copies from users of Japan SIM cards. Your SIM cannot be activated unless we receive your passport copy. Simply follow the easy instructions to upload a photo/scan of the photo page of your passport when logging on to our activation website. There’s no need to supply any other information. Be assured that we are committed to protecting your security for the lifetime of your service with us. Your ID information is thoroughly encrypted and securely stored.

Who is eligible for the Student/Teacher rate?
If you are a student or teacher staying long-term in Japan, you can benefit from 25% off the ongoing Voice + Text + Data Plan. You get all of the benefits of the JPY ¥6000 per month Voice + Text + Data Plan, but you only pay JPY ¥4500 per month!

There is no minimum contract term – you can simply cancel the service at any time with no termination fees. Plus, if you’re heading home during the holiday period, you have the option to temporarily suspend your service on our Vacation Plan at JPY ¥0 per month.

All students and English language teachers – at both public and private language schools - are eligible (please note that you may be asked to provide details of your place of study or place of work when you activate).

To sign up to the plan, simply click the “Add to Cart” button and enter your details to order your SIM. When you receive your package, follow the instructions to log-on to our activation website; in here, simply choose the Student/Teacher Plan and your Start Date. We’ll make sure your SIM is working as soon as you step off the plane!

When do I get free Mobal to Mobal calls?
Calls to other Mobal Japan SIMs are totally free of charge between the hours of 1am and 9pm every day. That’s totally free, unlimited calling for 20 hours every single day! There are no special dialing methods - simply dial the number direct. There’s no limit on the duration of the call – so you can talk for as long as you like! Mobal to Mobal calls between these hours are totally free and utterly unlimited, so, if you’re traveling in a couple or a group, you can always be in contact – for absolutely no charge!

When are Mobal to Mobal calls not free?
Calls between 9pm and 1am are charged at the regular Japan calling rate of just JPY ¥29 per minute. In order to benefit from free Mobal to Mobal calls, your call must start and end between 1am and 9pm. if your call starts or ends between the hours of 9pm and 1am, you are charged in full for the call. To get free calls, simply make sure you talk between 1am and 9pm!



+ Data FAQ's

Is there a data usage cap?
You get totally FREE, unlimited data, including 7GB of 4G LTE data. If you use more than 7GB of data, data will slow down, but it will never stop! There are no caps, simply use as much data as you like!

What data speeds can I expect?
Data is fast, free and unlimited, you get 7GB of 4G LTE data. If you use more than 7GB, your data speed will be reduced to a maximum of 128 kilobits per second. These speeds may not be sufficient for streaming music or video, but they should be perfect for most data activities, such as web browsing, emailing, posting to Facebook, Whatsapp messaging, etc. In fact, it's great for all those things you need to do to make your friends and family at home jealous of your trip!

Can I use tethering/use my phone as a hotspot?
Unfortunately, this service is not available.

Can I use VoIP services, such as Skype, Viber, Whatsapp, Facetime, etc?
Yes! Using VoIP services for calling and instant messaging can be a great way to keep in touch rather than paying extra for traditional voice calls & texts.

What if I don't need unlimited data?
If you are staying in Japan longer term, you can choose our Voice + Text Plan at just JPY ¥1000 per month. Your SIM stays active so you can still use your phone, but you don't have to pay a premium for data that you are not using! You still have complete flexibility, so if you want to use data, you can. If you use data within a calendar month, we'll just bill you an additional JPY ¥6000 for that month, easy! Incoming calls & texts are free of charge; outgoing calls & texts are charged to your credit card. There is no minimum contract term – you can simply cancel the service at any time.




+ Ordering and Shipping FAQ's
What are the shipping options and costs?

We can ship your SIM to your address in Japan, or to your home address before you travel, whatever suits you best! Simply choose your shipping option when you add your product to the shopping cart.

Japan Shipping
japanese delivery partner

We deliver to hotels, businesses & home addresses throughout Japan. Our packages are securely delivered with Yamato Transport.

Standard Delivery within Japan (2-5 days)

FREE


International Shipping
japanese cellphone delivery

We can deliver your SIM to most countries around the world. Expedited shipping options are available to the UK & USA with FedEx & UPS. SIMs are delivered to other countries via international mail.

Standard Delivery within Japan (3-5 days)

FREE

Express Delivery to UK & USA

From JPY ¥1000

Worldwide Delivery (5-10 business days)

FREE



Do you ship internationally?
If you wish to receive your SIM before you travel to Japan, we have a number of options available to you. We have expedited delivery options available to UK & USA addresses. For delivery to other international destinations, packages are sent via international mail and are delivered within 5-10 business days. To view shipping rates, simply add your product to the shopping cart and choose your delivery option.

What payment options are there?
Payment of your Mobal service, and future billing for any usage is all done by credit card, so it's super-easy!
You can use any of the following types of credit card:

mastercard

You can view itemized statements for all your charges in your online account, so you always know exactly what you are paying for.


How do I know that my payment/personal details are secure?
Our website is both SSL secure and is regularly checked by an independent security service. We are committed to protecting your security both during ordering and for the lifetime of your service with us.





+ Charges and Billing FAQ's

How am I billed?
Payment is made by credit card – it does not matter which country your card is registered to. Simply order online and pay JPY ¥3000 to buy your SIM. When you receive your package, visit our activation website to activate your SIM on the date of your choice. For short trips, you can activate your SIM for 15 days for a charge of JPY ¥4000, or for 30 days for JPY ¥6000. Traveling for longer, you can choose to keep your service active on an ongoing basis with our Voice + Text + Data Plan for JPY ¥6000 per month or our Voice + Text Plan for JPY ¥1000 per month. Incoming calls & texts are free of charge. Any outgoing calls & texts are billed to your credit card. You can view fully itemized statements detailing in your charges online, in your account so you always know exactly what you are paying for!

Are there any taxes / hidden fees?
Unlike with some other Japanese providers, there are no hidden charges with your Japan Unlimited SIM! There are no handling fees, no universal fees or taxes and no hidden charges. Your data is totally free and unlimited. You also get free, unlimited incoming calls & texts. Any outgoing calls & texts are billed to your credit card. You can view fully itemized statements detailing your charges in your online account so you always know exactly what you are paying for!

Do I get itemized statements?
All usage charges are fully itemized in your online account, so you always know exactly what you are paying for. Your log-in information will be emailed to you when you activate your service.

What currency am I billed in?
All of your charges are billed in Japanese Yen (JPY).



Japan Unlimited SIM

Japanese SIM Card

Multi-Size SIM card fits any phone, including iPhones, smartphones and basic phones.

Buy now JPY ¥3000
Choose from a 15 day, 30 day, or monthly ongoing service option when you activate

free incoming calls no contract in japan ADD TO CART
3 different sim sizes
Multi-Size SIM

Our SIM is multi-size to fit any phone (Nano / Micro / Standard) – no need to worry about which SIM size you need.

×

Choose your phone type below…


iPhone

Choose this option if you will be using your Japan SIM in an iPhone, Windows phone, or non-smartphone. We provide a nano SIM with a SIM card adapter kit (Nano/Micro/Standard) so the SIM will fit any model of phone.


Android

Choose this option if you will be using your Japan SIM in an Android phone or non-smartphone. Note that if you use this option, you will not be able to use your SIM in an iPhone or Windows phone. The SIM is multi-size (Nano/Micro/Standard) so the SIM will fit any phone.

Your phone must be fully unlocked and support the Band 1 (2100MHz) frequency or 4G Band 1 (2100MHz) frequency in order to work in Japan.
Please note that the Mobal Japan SIM does not work in phones that were originally purchased from Softbank.

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