Mobal customers change the world every day. How? Well, ever since we first started out, we made a simple promise - that the majority of our profits would go to charity.
Today, our growing network of charity partners around the world are working hard to bring people in Malawi out of poverty and into a life of dignity and self sufficiency, through providing opportunities for work and development, building schools and educational institutions, and making sure that basic needs like food and shelter are met.
Getting a reliable broadband service in Japan can be difficult. Complicated applications, inflexible contracts, and unreliable equipment can often leave expats frustrated and offline. Here’s a better option.
Introducing Mobal WiFi
Japan Pocket WiFi For Home & Travel
Mobal Japan WiFi puts you in control. Your WiFi works perfectly at home, and can go with you wherever you go, using all of the big three networks; Softbank, DoCoMo or AU!
It's perfect for you if you are working or studying in Japan. It's available to anyone - even if you do not have a Residence Visa.
You can have your pocket WiFi device shipped to you anywhere in Japan, and with our quick and easy setup process, you'll be connected in no time!
Mobal WiFi Plan
The Mobal Japan WiFi router is small enough to fit in your pocket and has its high-capacity battery meaning you can use it all day. For use at home, just keep it plugged into the USB mains charger and leave it powered on all the time.
126 x 66 x 10mm (5” x 2.6” x 0.4”)
LTE FDD: B1/2/3/4/5/7/8/9/12/13/17/18/19/20/25/26/28/66
LTE TDD: B34/38/39/40/41(194M)
CDMA/EVDO: BC0 BC1
Connection: USB Type-C
Power Input: DC 5V 2A
Battery Capacity: 3000mAh (up to 12 hours of constant use)
If you are not totally delighted with Mobal Japan WiFi for any reason, you can take advantage of our Money-Back Guarantee and return it for a full, prompt, no-hassle refund.
Shipping & Activation
Free Shipping in Japan
We’ll deliver to your home in Japan for free! Once you’ve placed an order, it’ll be with you in 2-5 business days.
With your Mobal Japan WiFi, there’s no complicated installation or set-up process as with other providers. We'll aim to activate your device within 2 business days from shipping and will send you an email as soon as it’s active and ready to use – easy!
Payment for your Mobal service, and future billing for any usage, is all done by credit card or Paypal, so it's super-easy!
We accept international credit cards - you do not need a Japanese bank account.
Your device should be activated within 2 business days from shipping. We will send you an email to confirm when it is active and ready to use.
Your service fees will be billed to your Debit/Credit Card or PayPal account. You can view itemized statements for all your charges in your online account, so you always know exactly what you are paying for.
For your first month of service, your monthly plan fees will be pro-rated. For example, if your device is activated on October 15th, you will be billed half of your regular monthly bill (for the period from October 15th until October 31st). This payment will be taken upon activation. Then on November 1st, you will be billed a full month (for the month of November).
Going forward, you will be billed your monthly fee around the 1st of every calendar month until you choose to cancel your service.
Easy Ordering - No Complicated Paperwork
How It Works
Simply order your Mobal Japan WiFi device online now and pay by Debit/Credit Card or your PayPal account. There are no complicated forms to complete and no paperwork to sign – easy!
1. Click the Buy Now button and enter your details. Pay by Debit/Credit Card or PayPal to purchase your device.
2. Your device should be activated within 2 business days from shipping. We will send you an email to confirm when it is active and ready for you to use.
3. Enjoy using your Mobal Japan WiFi device! If you have any problems, check our easy-to-use online support pages, or contact our friendly Customer Service Team.
4. Your plan will be billed on the 1st day of each month. Your first month will be pro-rated from the date that you receive your device, and after that you’ll be billed ¥4,980 each month.
5. After your 3-month contract is up, your device is yours to keep!
Ready to Use
Ready to Use
Your device should be activated within 2 business days from shipping. We will send you an email to confirm as soon as it is and ready to use. Once it’s activated, simply connect your devices to your Mobal WiFi and you’ll be using the internet straight away.
Data Speeds & Coverage
Your Mobal Japan WiFi device doesn’t just work in your home, it works all over Japan! We use Soft SIM technology, which allows you to connect to any of the big-three networks in Japan; Softbank, DoCoMo and AU. Get online easily and securely with the very best 4G LTE coverage available.
You’ll get 100GB of data per month, with up to 50Mbps upload speed and up to 150Mbps download speed. Perfect for streaming, connecting multiple devices (up to 10), and staying in touch with home.
Plug your Mobal Japan WiFi device into a USB charger for continuous use at home. If you take it with you when you’re out and about, it can last all day - with up to 12 hours of battery life when in continuous use, and far longer when on standby!
Contract Terms & Warranty
We make contracts as simple as possible. For Mobal Japan WiFi devices, you’ll sign up to a 3-month contract, but if you want to end your commitment before that time’s up, no problem! You can simply return the device to us and pay a small termination fee.
With Mobal Japan WiFi, you get peace of mind. You’re covered by our 12-month warranty (3 months for refurbished devices), and all Mobal products are covered by our no-hassle Money-Back Guarantee if you’re unsatisfied.
English Speaking Customer Support
We provide the best possible products and services with clear, simple instructions so that your service should work out of the box, but if you do have a question or a problem, we're here for you!
Our online support pages give you quick, simple instructions and downloadable user guides for quick access. You get access to your own online secure account where you can check your charges, view your itemized usage and update your personal details. Plus, we've also got real, live humans available by email, social media and live chat, so we're here for you if you need a helping hand!
Our staff are native English speakers, so we guarantee you'll get easy, friendly English-language support whenever you need it!
Why Mobal Japan WiFi is The Smart Choice
Mobal Japan WiFi makes things simple! We’ve stripped away all the unnecessary complications that getting your WiFi connection set up in Japan usually brings.
With Traditional Providers...
With Mobal Japan WiFi...
|There’s a complicated application process.||You can simply order online today!|
|You’ll wait weeks for installation.||We’ll ship to you straight away!|
|You need to commit to a 2-3 year contract.||There are short contracts, and you can end them at any time!|
|Your router device must be returned after use.||Once your contract term ends, your device is yours to keep!|
|There are lots of hidden fees and charges.||Payment plans are simple and transparent!|
|Customer support is almost all in Japanese.||There’s friendly, native English-language customer service!|
|There are hefty up-front costs.||Just pay for your device - there are no additional activation fees!|
Mobal Japan WiFi connects to any of the big-three networks in Japan; Softbank, DoCoMo and AU. That means that you’ll get great connectivity all over Japan! In your home, you can connect up to 10 of your devices to it, just like a traditional WiFi hotspot. Your device charges via USB, and will last for 10-12 hours of continuous use when not connected to power.
You’ll get up to 50Mbps upload speed and up to 150Mbps download speed. Perfect for streaming, connecting multiple devices, and staying in touch with home.
Your 100GB high speed data allowance will be reset on the 1st of each month. If you use more than 100GB, your data speed will be reduced to a maximum of 384kbps until the 1st of the next month. These speeds may not be sufficient for streaming music or video, but they should be perfect for most data activities, such as web browsing, emailing, posting to Facebook, Whatsapp messaging, etc. In fact, it's great for all those things you need to do to make your friends and family at home jealous of your trip.
No, we activate the WiFi device for you! We aim to activate your WiFi device within 2 business days of it being shipped to your address in Japan. Sometimes, around Japanese holidays, activations can take longer than 2 business days, but we will email you to let you know as soon as the service is active and ready to use.
Your device charges via USB, and will last for 10-12 hours of continuous use when not connected to power - perfect for taking on a day out! At home you can leave it plugged in to your USB charger, so it stays powered on all the time.
You can connect up to 10 different devices at any one time.
Your initial contract term lasts just 3 months. After that, you can continue to use your Mobal Japan WiFi service on a rolling month-by-month basis for as long as you like. What’s more, your device is yours to keep!
No! After your 3 month contract is up, your device is yours to keep. You can continue to use Mobal each month, or terminate your service.
You can cancel your service early any time during your 3-month contract by returning your device to us and paying a termination fee of ¥3,000. After your 3-month contract is up, your device is yours to keep - you can keep using Mobal, or choose to terminate for free.
Our website is both SSL secure and is regularly checked by an independent security service. We are committed to protecting your security both during ordering and for the lifetime of your service with us.