As recommended by JTB Europe

Say Konnichiwa To Your Perfect Japan SIM Card!

japanese sim card
FREE Pick-Up in Japan or FREE Worldwide Shipping

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click play to see our sim card in action

Watch YouTube sensation and Japan-expert, Paolo de Guzman, introduce his top tips for arriving in Japan which includes getting a Mobal Japan SIM!

Watch YouTube sensation and Japan-expert, Paolo de Guzman, introduce his top tips for arriving in Japan which includes getting a Mobal Japan SIM!

Choose How Long You Will Be In Japan





Japan Unlimited SIM


If you’ve ever tried to get a Japanese SIM Card, you’ll be well aware that it’s really difficult. Most companies require you to have a Japanese credit card and Residence Visa. You’ve also got the difficulty of filling out complicated forms in Japanese.

Introducing Japan Unlimited!

Japan SIM Card
  • Unlimited data
  • Free incoming calls & incoming texts
  • Actual Softbank Japanese phone number
  • English language customer support
  • No contract - cancel anytime

Our service is different, we have removed obstacles that other providers place in your way. It’s simple to buy a Japan Unlimited SIM Card, it’s easy to activate and it’s simple to cancel it if you need to.

Our long-term Japan SIM cards are perfect for you if you are living, working or studying in Japan. You can have your SIM shipped to you before you travel or pick it up when you arrive in Japan.

We provide a multi-size SIM card which fits any phone - including iPhones, smartphones and basic phones.

+ Will The SIM Work in My Phone?

You can use the Japan Unlimited SIM in any unlocked phone that supports the 3G Band 1 (2100MHz) or 4G Band 1 (2100MHz) frequency.

What does "unlocked" mean?
If your device is "unlocked", it means that it can work with a SIM card from any network. If your device is "locked", it is restricted to work only on your regular carrier's network. Your device must be "unlocked" to work with the Japan Unlimited SIM.

How do you know if your phone is unlocked?
If you purchased your device as an "unlocked" or "SIM Free" device from a retailer such as Amazon, then your device is almost certainly already unlocked. This means that it will work with our SIM card. If you purchased your device directly from your carrier (AT&T, T-Mobile, etc.), your device is probably locked and, therefore, it may not work with our SIM card. If you're still not sure whether or not your device is unlocked, simply contact the store where you purchased your device from.

My device is locked. What can I do?
If your device is locked, it may be possible to get it unlocked - simply ask your provider about this.

.
Japan Unlimited - Long Term Plans

Buy your SIM today for just ¥3,000. Choose from one of the monthly plans below when you activate your SIM.

Limited Time Offer  clock  25% OFF!
Voice + Text + Data Plan
Data
✓
Voice
✓
Text
✓
Unlimited
Real Japanese phone number
For Call/Text rates, see "More Details"
Data
✓
Unlimited
Voice
✓
Real Japanese phone number
For Call/Text rates, see "More Details"
Text
✓
Real Japanese phone number
For Call/Text rates, see "More Details"
JPY ¥4,500  WAS ¥6,000
PER MONTH
From your activation date


SIM Price JPY ¥3,000
WAS ¥6,000
JPY
¥4,500 PER MONTH

From your activation date

SIM Price
JPY
¥3,000

More Details BUY NOW
BUY NOW

Cancel anytime

Unlimited

Real Japanese phone number
For Call/Text rates, see "More Details"

.

Cancel anytime


*** Limited Time Offer: Order your SIM today & you’ll get the Voice+Text+Data service plan at ¥4,500 (usually ¥6,000).
You’ll get the discounted rate for the life of your service, guaranteed. That’s 25% off! ***

Voice + Text Plan
Data

¥4,500
if used
Voice
✓
Text
✓
Real Japanese phone number
For Call/Text rates, see "More Details"
Data
¥4,500
if used
Unlimited
Voice
✓
Real Japanese phone number
For Call/Text rates, see "More Details"
Text
✓
Real Japanese phone number
For Call/Text rates, see "More Details"
JPY ¥1,000  
PER MONTH
From your activation date


SIM Price JPY ¥3,000
JPY
¥1,000 PER MONTH

From your activation date

SIM Price
JPY
¥3,000

More Details BUY NOW
BUY NOW

Cancel anytime

Real Japanese phone number
For Call/Text rates, see "More Details"

.

Cancel anytime

Why Japan Unlimited is the smart choice


Our priority with Japan Unlimited is to keep things simple! See how Japan Unlimited compares with traditional Japanese cell phone providers in the table below...


With traditional Japanese Providers...

With Japan Unlimited...
You need a Japanese bank account Payment by Debit/Credit Card or PayPal
You need to visit a store & fill in lots of paperwork Order online
You need to commit to a 2-year contract No contract!
Termination fees are high! No termination fees, cancel anytime!
SIMs are often data-only You get voice & data with a Japanese phone number & free incoming calls!
Data usage is often limited Unlimited data
You can only receive your SIM in Japan We ship worldwide, or you can pick-up your SIM in Japan
✗ There are lots of complicated hidden fees & charges ✓ No taxes, no minimums, no hidden extras!
✗ Customer support is mostly Japanese ✓ English language customer service
quote mark
seamus

I arrived in Japan almost four months ago, and I had no idea how difficult it was going to be to get a mobile-phone service… Knowing that I can now get a SIM card without a termination fee, with unlimited data that I can suspend when out of Japan is ideal for me

Seamus, Ireland

quote mark
Coverage

Our Japan SIM cards use the Softbank network - one of the top 3 networks in Japan.

Softbank coverage reaches over 99% of Japan’s population, so you can be confident that you’ll get a highly reliable service with great call quality, ultra-fast data speeds and excellent coverage.

quote mark
timothy

I was in Japan without a mobile phone during the great Tohoku earthquake. Since then I make a point of having a phone with me whenever I am in Japan

Timothy, New Zealand

quote mark

SEE PLANS
English Speaking Customer Support

We understand that the last thing you want to worry about while you are finding your feet in Japan is your phone service. We provide the best possible products and services with clear, simple instructions so that your service should just work!

But, if you do have a question or a problem, we're here for you! Our online support pages give you quick, simple instructions and downloadable user guides for quick access. You get access to your own online secure account where you can check your charges, view your itemized usage and update your personal details. Plus, we've also got real, live humans available at the end of the phone and by email, so we're here for you if you need a helping hand!

Our staff are native English speakers, so we guarantee you'll get easy, friendly English-language support whenever you need it!

quote mark
timothy

I am very impressed and happy with Mobal services. You guys are very professional, courtesy and friendly. I would not hesitate to recommend your services to my friends travelling to Japan

Ng, Singapore

quote mark
Money-Back Guarantee


Mobal Money-Back Guarantee

If you are not totally delighted with your Japan Unlimited SIM for any reason, you can take advantage of our Money-Back Guarantee and return it for a full, prompt, no-hassle refund.

Tony Smith Mobal Chairman



quote mark
Jessie

Mobal gave me a peace of mind knowing that my family and friends can always reach me while I was in Japan without spending a fortune.

Jessie, USA

quote mark

SEE PLANS
Profits Go To Charity

Did you know, With a Mobal phone you don't just travel the world, you make it a better place!

tony smith chairman

It all started with one man's desire to make calls while traveling...

Mobal was the brainchild of Chairman Tony Smith. As a lifelong international traveler, he was constantly frustrated when trying to keep in touch with family, friends & business contacts on his many trips overseas.

On the back of the success of the international cell phone service he has established a number of charities with a desire to change the world.


seibo non profit

In Febuary 2016, Tony set up Seibo, a registered Japanese non-profit organisation with a simple aim: to feed every hungry child in the world a hot meal in school! School feeding carries many benefits- education, nutrition and health, gender equality, food security, poverty alleviation- in one single meal. The world would be changed if every hungry child in it were to receive a meal at school.

Mobal guarantees that the majority of profits go to its charities, so with your Mobal phone, you don't just travel the world, you make it a better place!

Pick-up & Shipping Options


FREE Pick-up in Japan


You can collect your SIM from our convenient pick-up points at airports and cities around Japan – completely free of charge.


+ View our Pick-up locations

Simply choose your preferred collection point and pick-up date in the checkout. Your SIM will be available for instant pick-up after placing your order! Just show your order confirmation email and your passport to the agent when you collect your SIM.

+ Tokyo Area
Haneda Airport
Sky Market - Redhorse Convenience Store
clock

Open 24 hours every day (except for 2 breaks; 2-4am & 9-9:30pm)

pin

2nd Floor (Arrival Floor) International Terminal

+ More Information

The Sky Market Redhorse convenience store is conveniently located to your right as you enter the Terminal building. Get your water, snacks & riceballs here. If you’ve forgotten to buy souvenirs from your own country, Sky Market also stocks international souvenirs as well as a range of Japanese souvenirs only available at Haneda Airport.


redhorse
redhorse


How to Collect
collection point

Step 1
Order your SIM online – choose your preferred collection point.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.


How to Collect
collection point

Step 1
Order your SIM online – choose your preferred collection point.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.

Narita Airport - Terminal 1 Travel Center
Travel Center
clock

From 8am - 8pm every day

pin

1st Floor (International Arrival Lobby) Narita Airport T1

+ More Information

The Narita Airport Travel Center managed by JTB is the perfect start point for your trip to Japan. Exchange or purchase your JAPAN RAIL PASS (and collect your SIM) and get expert travel advice on arrival.


map of jtb Travel Center
Download Map

How to Collect
collection point

Step 1
Order your SIM online –choose your preferred collection point and pick-up date at checkout.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.

Narita Airport Terminal 1 North Wing
Store
clock

From 6:30am every day until last flight arrival

pin

North Wing, 1st Floor (International Arrival Lobby) Narita Airport T1

+ More Information

Our Narita Airport counters are conveniently located at the QL Liner luggage desks as you exit security/immigration on the Ground Floor (Arrivals Floor) of the Terminal Building. This is the same level where you can catch your bus or taxi to Tokyo.

Travel Tip
The QL Liner counter also offer easy same-day delivery of luggage to your hotel from JPY ¥2,800 per item. Japan trains and buses often do not cater well for luggage space, so we recommend picking up your SIM, dropping off your suitcase, and then making your journey to your destination on your busy bus/train hands-free!


map of narita
Download Map

How to Collect
collection point

Step 1
Order your SIM online –choose your preferred collection point and pick-up date at checkout.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.

Narita Airport Terminal 1 South Wing
Store
clock

From 6:30am every day until last flight arrival

pin

South Wing, 1st Floor (Arrival Floor) Immigration Area, Narita Airport T1

+ More Information

Our Narita Airport counters are conveniently located at the QL Liner luggage desks as you exit security/immigration on the Ground Floor (Arrivals Floor) of the Terminal Building. This is the same level where you can catch your bus or taxi to Tokyo.

Travel Tip
The QL Liner counter also offer easy same-day delivery of luggage to your hotel from JPY ¥2,800 per item. Japan trains and buses often do not cater well for luggage space, so we recommend picking up your SIM, dropping off your suitcase, and then making your journey to your destination on your busy bus/train hands-free!


map of narita
Download Map

How to Collect
collection point

Step 1
Order your SIM online –choose your preferred collection point and pick-up date at checkout.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.

Narita Airport Terminal 2
Store
clock

From 6:30am every day until last flight arrival

pin

1st Floor (Arrival Floor) Immigration Area, Narita Airport T2

+ More Information

Our Narita Airport counters are conveniently located at the QL Liner luggage desks as you exit security/immigration on the Ground Floor (Arrivals Floor) of the Terminal Building. This is the same level where you can catch your bus or taxi to Tokyo.

Travel Tip
The QL Liner counter also offer easy same-day delivery of luggage to your hotel from JPY ¥2,800 per item. Japan trains and buses often do not cater well for luggage space, so we recommend picking up your SIM, dropping off your suitcase, and then making your journey to your destination on your busy bus/train hands-free!


map of airport
Download Map

How to Collect
collection point

Step 1
Order your SIM online –choose your preferred collection point and pick-up date at checkout.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.

Asakusa Tourist Information Centre
Travelex Currency Exchange Counter
clock

From 9am - 8pm every day

pin

1F Asakusa Culture Tourist Information Centre

+ More Information

This distinctive Tourist Info Centre was designed by architect Kengo Kuma. After collecting your SIM we suggest you enjoy free views from the 8th floor observation deck




Asakusa Tourist Information


How to Collect
collection point

Step 1
Order your SIM online – choose your preferred collection point.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.


How to Collect
collection point

Step 1
Order your SIM online – choose your preferred collection point.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.

Okubo
Tokyo Mobile (Phone Shop)
clock

From 11am - 8pm every day

pin

1st Floor, Okubo Kado Building, 1-18-8 Hyakunincho, Shinjuku-ku, Tokyo 169-0073

+ More Information

Travel Tip
Exit the JR Okubo station's North Exit and turn left along the main road it's 1 minute walk from there!




How to Collect
collection point

Step 1
Order your SIM online –choose your preferred collection point and pick-up date at checkout.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.

Shibuya Tourist Information Centre, Shibuya Mark City
Coinspace CoWorking Space Desk (inside 4th floor tourist office)
clock

From 9am - 11pm every day

pin

Shibuya Tourist Office
1-12-1, Dogenzaka, Shibuya-ku, Tokyo 150-0043

+ More Information

The Coin Space office shares their location with the Shibuya Tourist Information Office. It's a low-cost workspace with Wi-Fi, water server and device charging.

It's located inside the Creation Square Shibuya space, on the 4th floor of Shibuya's Mark City shopping complex. It has also has a baggage deposit service, free Wi-Fi and a station for charging mobile devices.

How to get there by train
Shibuya Station via the Keio Inokashira Line; the Tokyo Metro Ginza, Hanzomon and Fukutoshin lines; the Tokyu Toyoko and Den-en-toshi lines; and the JR Yamanote and Saikyo lines. Shibuya Mark City is located above the Keio Inokashira Line station.




How to Collect
collection point

Step 1
Order your SIM online – choose your preferred collection point.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.

Shinagawa Station (Keikyu)
Travelex Currency Exchange Counter
clock

Weekdays 8:30am - 8pm
Saturday & Sunday 8:30am- 6pm

pin

1F Keikyu Tourist Information Centre, Shinagawa Station

+ More Information

Located inside the Keikyu Tourist Information Centre near the entrance of Keikyu Shinagawa Station.




Travelex Currency Exchange Counter
How to Collect
collection point

Step 1
Order your SIM online –choose your preferred collection point and pick-up date at checkout.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.

Shinjuku (West Exit)
Travelex Currency Exchange Counter
clock

Weekdays 10am - 8pm
Saturday & Sunday 10am - 6pm

pin

141 Building 1F, 1-4-2 Nishi-shinjuku, Shinjuku-ku, Tokyo

+ More Information

Travel Tip
Why not exchange your currency whilst picking up your SIM?




Travelex Currency Exchange Counter
How to Collect
collection point

Step 1
Order your SIM online –choose your preferred collection point and pick-up date at checkout.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.

Tokyo Station, Marunouchi
Travelex Currency Exchange Counter
clock

From 7:30am - 8:30pm every day

pin

JR East Travel Service Center, Marunouchi North Entrance, Tokyo Station

+ More Information

The Travelex counter is on the ground floor under the famous domed roof of the Marunouchi exit of Tokyo Station (the Imperial Palace is only a 5 minute walk) and offers money exchange/ATM services. Rail Pass voucher holders can also exchange their vouchers at the nearby JR East Travel Service Center's tourist office.


map of airport
Download Map

How to Collect
collection point

Step 1
Order your SIM online –choose your preferred collection point and pick-up date at checkout.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.


+ Fukuoka (Kyushu) Area
Fukuoka Airport
JTB Fukuoka Airport Global Counter
clock

From 8am - 9pm every day

pin

International Terminal, Arrivals Hall, 1st Floor

+ More Information

In addition to collecting your SIM you can also purchase a 'JR Kyushu Rail Pass' as a non-resident of Japan


fukuoka map


Download Map

How to Collect
collection point

Step 1
Order your SIM online – choose your preferred collection point.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.

Fukuoka Airport
Redhorse Travel Goods Store
clock

From 7:30am - 8pm every day

pin

International terminal, Arrivals Hall, 3rd floor

+ More Information

In addition to collecting your SIM you can also purchase travel-related products such as suitcases, wallets, adapters, suitcase labels, umbrellas, neck pillows, walking sticks, etc


fukuoka map

fukuoka map


Download Map

How to Collect
collection point

Step 1
Order your SIM online – choose your preferred collection point.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.


+ Hokkaido Area
Sapporo
Hokkaido-Sapporo Tourist Information Centre
clock

From 8:30am - 8pm every day

pin

West Concourse, JR Sapporo Station

+ More Information

Located inside of the “Hokkaido-Sapporo ‘Food and Tourism’ Information Building”. Visitors can access tourist information for all of Hokkaido as well as information on events taking place in Sapporo.


Sapporo Tourist Information Center

Sapporo Tourist Information Center

Sapporo Tourist Information Map

Download Map

How to Collect
collection point

Step 1
Order your SIM online – choose your preferred collection point.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.


+ Kyoto Area
Kyoto
Kyoto Tower - JTB Kansai Tourist Information Center
clock

From 10am - 6pm every day

pin

3rd Floor, Kyoto Tower

+ More Information

The Kyoto Tower JTB Kansai Tourist Information Centre is located just across from Kyoto Station & is Kyoto’s tallest structure. Collect your SIM and get some local travel advice at the same time.

Travel Tip
If you plan on visiting Kyoto Tower get a discounted entrance ticket at your SIM collection point.


jtb kyoto shop

jtb kyoto

Download Map

How to Collect
collection point

Step 1
Order your SIM online – choose your preferred collection point.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.


+ Nagoya Area
Nagoya (Chubu Centrair) Airport
Travel Center
clock

From 9am - 8:30pm every day

pin

International Arrivals lobby

+ More Information

The Nagoya Airport Travel Center managed by JTB is the perfect start point for your trip to Japan. Exchange or purchase your JAPAN RAIL PASS (and collect your SIM) and get expert travel advice on arrival


jtb nagoya

jtb nagoya

Download Map

How to Collect
collection point

Step 1
Order your SIM online –choose your preferred collection point and pick-up date at checkout.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.

Nagoya City
Travelex Currency Exchange Counter
clock

From 10am - 8pm every day

pin

Sakae Money Transfer Plaza
Sakae-Chika (Underground), 3-4-6 Sakae, Naka-ku, Nagoya 460-0008

+ More Information

The Travelex Counter is located underground in "Sakae-Chika" beside the S9 Exit


sakae, nagoya city

sakae, nagoya city

Download Map

How to Collect
collection point

Step 1
Order your SIM online –choose your preferred collection point and pick-up date at checkout.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.

+ Osaka Area
Kansai (Osaka) Airport - Terminal 1
Kansai Tourist Information Centre
clock

From 7am - 10pm every day

pin

Terminal 1 arrivals - central of 1st floor

+ More Information

Kansai Tourist Information Center managed by JTB is welcoming you to collect your SIM in the fast lane for free. They also offer to you travel maps and materials for free. Plus, get expert travel advice on arrival.


jtb kansai

jtb kansai

Download Map

How to Collect
collection point

Step 1
Order your SIM online –choose your preferred collection point and pick-up date at checkout.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.

Kansai (Osaka) Airport - Terminal 2
Kansai Tourist Information Centre
clock

From 11:30am - 7:30pm every day

pin

Terminal 2 arrivals - left side of exit

+ More Information

Kansai Tourist Information Center managed by JTB is welcoming you to collect your SIM. They also offer to you travel maps and materials for free. Plus, get expert travel advice on arrival.


jtb kansai

jtb kansai

Download Map

How to Collect
collection point

Step 1
Order your SIM online –choose your preferred collection point and pick-up date at checkout.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.

Kansai (Osaka) Airport - Terminal 1
Redhorse Travel Goods Store
clock

From 7am - 9:30pm every day

pin

Terminal 1 arrivals - 3rd floor

+ More Information

In addition to collecting your SIM you can also purchase travel-related products such as suitcases, shoes, adapters, suitcase labels, umbrellas, SD cards & neck pillows, etc. They even offer a re-packing service if you have damaged your suitcase and need to move everything into a new one!




How to Collect
collection point

Step 1
Order your SIM online – choose your preferred collection point.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.

Osaka, Dotonbori
Tonbori Base Cafe & Info
clock

From 12pm - 8pm every day (closed 1st January)

pin

Tonbori Base Cafe & Info, Dotonbori, Osaka

+ More Information

A new cafe co-working space in the heart of downtown Osaka. Bring your own food and enjoy a drink from the bar having collected your SIM. Free Wi-Fi & Mobile Phone charging service.




How to Collect
collection point

Step 1
Order your SIM online – choose your preferred collection point.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.

+ Sendai Area
Sendai Airport
Travel Center
clock

From 9am - 8:30pm every day

pin

Arrivals central building (1st floor)

+ More Information

The Sendai Airport Travel Center managed by JTB is the perfect start point for your trip to Japan. Exchange or purchase your JAPAN RAIL PASS (and collect your SIM) and get expert travel advice on arrival.


jtb sendai

jtb sendai

Download Map

How to Collect
collection point

Step 1
Order your SIM online –choose your preferred collection point and pick-up date at checkout.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.

Sendai Station
Travelex Currency Exchange Counter
clock

Weekdays 10am - 7pm
Saturday & Sundays 10am - 6pm

pin

Located in Sendai City on the West side of the train station - beside the Don Quixote store.

+ More Information

travelex sendai

travelex sendai

Download Map

How to Collect
collection point

Step 1
Order your SIM online –choose your preferred collection point and pick-up date at checkout.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.

+ Shizuoka Area
Hamamatsu Railway Station
Travelex Currency Exchange Counter
clock

From 10am - 8pm every day

pin

3rd Floor Hamamatsu May One Shopping Mall, 6-1 Sunayama-cho, Naka-ku, Hamamatsu-shi, Shizuoka 430-0926

+ More Information

The Hamamatsu Travelex is on the 3rd floor of the May One shopping mall outside JR Hamamatsu Station


jtb sendai

jtb sendai

Download Map

How to Collect
collection point

Step 1
Order your SIM online –choose your preferred collection point and pick-up date at checkout.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.


+ Yokohama Area
Yokohama Station, Kanagawa
Travelex Currency Exchange Counter
clock

From 9am - 8pm every day

pin

B1 Yokohama Station (near Keikyu line) 2-16-1 Takashima, Nishi-ku, Yokohama-shi, Kanagawa 220-0011

+ More Information

Located on B1 level of Yokohama Station near the Keikyu Central Gate


travelex yokohama

travelex yokohama

Download Map

How to Collect
collection point

Step 1
Order your SIM online –choose your preferred collection point and pick-up date at checkout.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.


+ Hong Kong
Hong Kong
Hello Japan/NIKKEI Education Centre
clock

From 1pm - 8:30pm Monday - Friday
From 12pm - 4pm Saturday & Sunday

pin

1/F Ko Kie Building 9-11 Jordan Road, Kowloon, Hong Kong

+ More Information

A 7-Eleven convenience store is close by to this location




How to Collect
collection point

Step 1
Order your SIM online –choose your preferred collection point and pick-up date at checkout.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.

Hong Kong
SHIN Japanese Learning Centre
clock

From 11am - 10pm Monday - Friday
From 9:30am - 6pm Saturday
From Closed on Public Holidays and Sundays

pin

71-77 Peking Road,Tsim Sha Tsui, Kowloon, Hong Kong

+ More Information

A 7-Eleven convenience store is close by to this location




How to Collect
collection point

Step 1
Order your SIM online –choose your preferred collection point and pick-up date at checkout.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.


+ Macau
Macau City
Golabo Education Centre
clock

From 12pm – 10pm Monday – Friday
From 11am – 7pm Saturday & Sunday

pin

MacaoR. Leste do Mercado de São Domingos, No.7, Edificio Kai Fu Centro Comercial, 1F

+ More Information

Located in the city centre. Customers can get information on learning Japanese, studying abroad and vocations.


map of macau
How to Collect
collection point

Step 1
Order your SIM online – choose your preferred collection point and pick-up date at checkout.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.


+ Singapore
Singapore
JAPAN RAIL CAFE
clock

From 11am - 8pm every day

pin

Japan Rail Cafe, Tanjong Pagar Centre, 5 Wallich Street #01-20 Singapore 078883

+ More Information

At Japan Rail Cafe you can exchange or purchase your JAPAN RAIL PASS when you collect your SIM. Plus get expert travel advice for your visit to Japan. Don't forget to sample the menu while you're there too!


map of singapore pick up 1

map of singapore pick up 2
How to Collect
collection point

Step 1
Order your SIM online –choose your preferred collection point and pick-up date at checkout.

passport image

Step 2
To collect your SIM, simply approach any Travel Communicator* on arrival and show your order confirmation email and passport.

*The Travel Communicators wear black badges and spend most of their time at the "Travel Communicator's Desk" in the Retail Area (if the desk is unmanned, simply ask the cafe staff where the Travel Communicator is).


map of singapore pick up 2

+ Taiwan
Tainan City
JIN-HSIN Language School
clock

Monday to Friday 10am - 9pm Saturday 10am - 4pm

pin

No. 322, Section 1, Health Road, Central and Western District, Tainan City

+ More Information

Users can get information on learning Japanese, studying abroad and vacations.


map of singapore pick up 1

map of singapore pick up 2
How to Collect
collection point

Step 1
Order your SIM online – choose your preferred collection point and pick-up date at checkout.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.


+ Other (For students of ALA School)
ALA Japanese Language School
(Academy of Language Arts) - Shinjuku
clock

Weekdays 10am- 5pm

pin

162-0824 Tokyo, Shinjuku City, Agebacho

+ More Information

This collection point that cannot be used by the general public it's for students of the ALA School only


map of ala language school
How to Collect
collection point

Step 1
Order your SIM online – choose your preferred collection point and pick-up date at checkout.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.




- OR -

FREE Shipping

We ship to most countries around the world so you can receive your SIM before you travel.

Select your delivery country below to view shipping options (if your country is not listed please select “Country not listed” to check out the options available to you).


Voice, Text & Data SIM - Shipping Options for Australia

japan data only SIM

ID UPLOAD REQUIRED

FREE Shipping

We can ship your SIM to your home address before you travel.
Shipping is free of charge.

ID UPLOAD REQUIRED

ID Upload

To deliver your SIM Card we require you to upload proof of your shipping address.

+ Why do we need this information?

It is a requirement of Japanese law that we must collect ID from users of Japan Voice SIM cards. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.


Accepted ID

We accept the following forms of ID for delivery to Australia. Please note that we can only deliver to the address shown on your ID.

license

greent tickDriver’s License

divide
divide
state id

greent tick Australian State ID Card

Don’t have this form of ID?
Don’t worry, you can simply collect your SIM from one of our pick-up locations when you arrive in Japan.

Shipping Options

Shipping to Australia
Standard (3-7 business days)     FREE

Packages are securely delivered with

japanese cellphone delivery

Order your SIM for delivery in 3 simple steps…

collection point

Step 1
Click the Add to Cart button and enter your details to order your SIM. Note that your shipping address must be the same as the address shown on your ID.

collection point

Step 2
Upload your ID via the secure link (this will be emailed to you after placing your order). Don’t worry, uploading your ID is quick, simple and secure.

delivery

Step 3
We’ll ship your SIM to you as soon as your ID has been approved!


Voice, Text & Data SIM - Shipping Options for Brazil

japan data only SIM

ID UPLOAD REQUIRED

FREE Shipping

We can ship your SIM to your home address before you travel.
Shipping is free of charge.

ID UPLOAD REQUIRED

ID Upload

To deliver your SIM Card we require you to upload proof of your shipping address.

+ Why do we need this information?

It is a requirement of Japanese law that we must collect ID from users of Japan Voice SIM cards. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.


Accepted ID

We accept the following forms of ID for delivery to Brazil. Please note that we can only deliver to the address shown on your ID.

Passport

greent tickPassport

divide
divide
Electricity Bill

greent tick Billing documents from State owned Water or Electricity company (dated within 6 months)

Don’t have this form of ID?
Don’t worry, you can simply collect your SIM from one of our pick-up locations when you arrive in Japan.

Shipping Options

Shipping to Brazil
Standard (8-15 Business Days)     FREE

Packages are securely delivered with

japanese cellphone delivery

Order your SIM for delivery in 3 simple steps…

collection point

Step 1
Click the Add to Cart button and enter your details to order your SIM. Note that your shipping address must be the same as the address shown on your ID.

collection point

Step 2
Upload your ID via the secure link (this will be emailed to you after placing your order). Don’t worry, uploading your ID is quick, simple and secure.

delivery

Step 3
We’ll ship your SIM to you as soon as your ID has been approved!


Voice, Text & Data SIM - Shipping Options for Canada

japan data only SIM

ID UPLOAD REQUIRED

FREE Shipping

We can ship your SIM to your home address before you travel.
Shipping is free of charge.

ID UPLOAD REQUIRED

ID Upload

To deliver your SIM Card we require you to upload proof of your shipping address.

+ Why do we need this information?

It is a requirement of Japanese law that we must collect ID from users of Japan Voice SIM cards. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.


Accepted ID

We accept the following forms of ID for delivery to Canada. Please note that we can only deliver to the address shown on your ID.

license

greent tickDriver’s License

divide
divide
state id

greent tick Canadian Provincial/Territorial Photo Card

Don’t have this form of ID?
Don’t worry, you can simply collect your SIM from one of our pick-up locations when you arrive in Japan.

Shipping Options

Shipping to Canada
Standard (3-7 business days)     FREE

Packages are securely delivered with

japanese cellphone delivery

Order your SIM for delivery in 3 simple steps…

collection point

Step 1
Click the Add to Cart button and enter your details to order your SIM. Note that your shipping address must be the same as the address shown on your ID.

collection point

Step 2
Upload your ID via the secure link (this will be emailed to you after placing your order). Don’t worry, uploading your ID is quick, simple and secure.

delivery

Step 3
We’ll ship your SIM to you as soon as your ID has been approved!


Voice, Text & Data SIM - Shipping Options for China

japan data only SIM

ID UPLOAD REQUIRED

FREE Shipping

We can ship your SIM to your home address before you travel.
Shipping is free of charge.

ID UPLOAD REQUIRED

ID Upload

To deliver your SIM Card we require you to upload proof of your shipping address.

+ Why do we need this information?

It is a requirement of Japanese law that we must collect ID from users of Japan Voice SIM cards. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.


Accepted ID

We accept the following forms of ID for delivery to China. Please note that we can only deliver to the address shown on your ID.

Chinese Residence Card

greent tickChinese Residence Card

Don’t have this form of ID?
Don’t worry, you can simply collect your SIM from one of our pick-up locations when you arrive in Japan.

Shipping Options

Shipping to China
Standard (8-15 Business Days)     FREE

Packages are securely delivered with

japanese cellphone delivery

Order your SIM for delivery in 3 simple steps…

collection point

Step 1
Click the Add to Cart button and enter your details to order your SIM. Note that your shipping address must be the same as the address shown on your ID.

collection point

Step 2
Upload your ID via the secure link (this will be emailed to you after placing your order). Don’t worry, uploading your ID is quick, simple and secure.

delivery

Step 3
We’ll ship your SIM to you as soon as your ID has been approved!


Voice, Text & Data SIM - Shipping Options for France

japan data only SIM

ID UPLOAD REQUIRED

FREE Shipping

We can ship your SIM to your home address before you travel.
Shipping is free of charge.

ID UPLOAD REQUIRED

ID Upload

To deliver your SIM Card we require you to upload proof of your shipping address.

+ Why do we need this information?

It is a requirement of Japanese law that we must collect ID from users of Japan Voice SIM cards. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.


Accepted ID

We accept the following forms of ID for delivery to France. Please note that we can only deliver to the address shown on your ID.

French Passport (Photo Page)

greent tickFrench Passport (Photo Page)

Don’t have this form of ID?
Don’t worry, you can simply collect your SIM from one of our pick-up locations when you arrive in Japan.

Shipping Options

Shipping to France
Standard (8-15 Business Days)     FREE

Packages are securely delivered with

japanese cellphone delivery

Order your SIM for delivery in 3 simple steps…

collection point

Step 1
Click the Add to Cart button and enter your details to order your SIM. Note that your shipping address must be the same as the address shown on your ID.

collection point

Step 2
Upload your ID via the secure link (this will be emailed to you after placing your order). Don’t worry, uploading your ID is quick, simple and secure.

delivery

Step 3
We’ll ship your SIM to you as soon as your ID has been approved!


Voice, Text & Data SIM - Shipping Options for Germany

japan data only SIM

ID UPLOAD REQUIRED

FREE Shipping

We can ship your SIM to your home address before you travel.
Shipping is free of charge.

ID UPLOAD REQUIRED

ID Upload

To deliver your SIM Card we require you to upload proof of your shipping address.

+ Why do we need this information?

It is a requirement of Japanese law that we must collect ID from users of Japan Voice SIM cards. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.


Accepted ID

We accept the following forms of ID for delivery to Germany. Please note that we can only deliver to the address shown on your ID.

Personalausweis

greent tickPersonalausweis

divide
divide
Aufenthaltstitel

greent tick Aufenthaltstitel

Don’t have this form of ID?
Don’t worry, you can simply collect your SIM from one of our pick-up locations when you arrive in Japan.

Shipping Options

Shipping to Germany
Standard (8-15 Business Days)     FREE

Packages are securely delivered with

japanese cellphone delivery

Order your SIM for delivery in 3 simple steps…

collection point

Step 1
Click the Add to Cart button and enter your details to order your SIM. Note that your shipping address must be the same as the address shown on your ID.

collection point

Step 2
Upload your ID via the secure link (this will be emailed to you after placing your order). Don’t worry, uploading your ID is quick, simple and secure.

delivery

Step 3
We’ll ship your SIM to you as soon as your ID has been approved!


Voice, Text & Data SIM - Shipping Options for Hong Kong

japan data only SIM

ID UPLOAD REQUIRED

FREE Shipping

We can ship your SIM to your home address before you travel.
Shipping is free of charge.

ID UPLOAD REQUIRED

ID Upload

To deliver your SIM Card we require you to upload proof of your shipping address.

+ Why do we need this information?

It is a requirement of Japanese law that we must collect ID from users of Japan Voice SIM cards. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.


Accepted ID

We accept the following forms of ID for delivery to Hong Kong. Please note that we can only deliver to the address shown on your ID.

Passport

greent tickPassport

divide
divide
Water Supplies Department Bill

greent tick Bill from Water Supplies Department (dated within 6 months)

Don’t have this form of ID?
Don’t worry, you can simply collect your SIM from one of our pick-up locations when you arrive in Japan.

Shipping Options

Shipping to Hong Kong
Standard (8-15 Business Days)     FREE

Packages are securely delivered with

japanese cellphone delivery

Order your SIM for delivery in 3 simple steps…

collection point

Step 1
Click the Add to Cart button and enter your details to order your SIM. Note that your shipping address must be the same as the address shown on your ID.

collection point

Step 2
Upload your ID via the secure link (this will be emailed to you after placing your order). Don’t worry, uploading your ID is quick, simple and secure.

delivery

Step 3
We’ll ship your SIM to you as soon as your ID has been approved!


Voice, Text & Data SIM - Shipping Options for India

japan data only SIM

ID UPLOAD REQUIRED

FREE Shipping

We can ship your SIM to your home address before you travel.
Shipping is free of charge.

ID UPLOAD REQUIRED

ID Upload

To deliver your SIM Card we require you to upload proof of your shipping address.

+ Why do we need this information?

It is a requirement of Japanese law that we must collect ID from users of Japan Voice SIM cards. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.


Accepted ID

We accept the following forms of ID for delivery to India. Please note that we can only deliver to the address shown on your ID.

Indian Passport

greent tickIndian Passport (Photo Page + Address Page)

Don’t have this form of ID?
Don’t worry, you can simply collect your SIM from one of our pick-up locations when you arrive in Japan.

Shipping Options

Shipping to India
Standard (8-15 Business Days)     FREE

Packages are securely delivered with

japanese cellphone delivery

Order your SIM for delivery in 3 simple steps…

collection point

Step 1
Click the Add to Cart button and enter your details to order your SIM. Note that your shipping address must be the same as the address shown on your ID.

collection point

Step 2
Upload your ID via the secure link (this will be emailed to you after placing your order). Don’t worry, uploading your ID is quick, simple and secure.

delivery

Step 3
We’ll ship your SIM to you as soon as your ID has been approved!


Voice, Text & Data SIM - Shipping Options for Ireland

japan data only SIM

ID UPLOAD REQUIRED

FREE Shipping

We can ship your SIM to your home address before you travel.
Shipping is free of charge.

ID UPLOAD REQUIRED

ID Upload

To deliver your SIM Card we require you to upload proof of your shipping address.

+ Why do we need this information?

It is a requirement of Japanese law that we must collect ID from users of Japan Voice SIM cards. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.


Accepted ID

We accept the following forms of ID for delivery to Ireland. Please note that we can only deliver to the address shown on your ID.

Irish Drivers License

greent tickIrish Driver's License

Don’t have this form of ID?
Don’t worry, you can simply collect your SIM from one of our pick-up locations when you arrive in Japan.

Shipping Options

Shipping to Ireland
Standard (8-15 Business Days)     FREE

Packages are securely delivered with

japanese cellphone delivery

Order your SIM for delivery in 3 simple steps…

collection point

Step 1
Click the Add to Cart button and enter your details to order your SIM. Note that your shipping address must be the same as the address shown on your ID.

collection point

Step 2
Upload your ID via the secure link (this will be emailed to you after placing your order). Don’t worry, uploading your ID is quick, simple and secure.

delivery

Step 3
We’ll ship your SIM to you as soon as your ID has been approved!


Voice, Text & Data SIM - Shipping Options for Israel

japan data only SIM

ID UPLOAD REQUIRED

FREE Shipping

We can ship your SIM to your home address before you travel.
Shipping is free of charge.

ID UPLOAD REQUIRED

ID Upload

To deliver your SIM Card we require you to upload proof of your shipping address.

+ Why do we need this information?

It is a requirement of Japanese law that we must collect ID from users of Japan Voice SIM cards. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.


Accepted ID

We accept the following forms of ID for delivery to Israel. Please note that we can only deliver to the address shown on your ID.

Israel Driving License

greent tickDriving License

divide
divide
Israel Passport

greent tickIsrael Passport (Photo Page)

Don’t have this form of ID?
Don’t worry, you can simply collect your SIM from one of our pick-up locations when you arrive in Japan.

Shipping Options

Shipping to Israel
Standard (8-15 Business Days)     FREE

Packages are securely delivered with

japanese cellphone delivery

Order your SIM for delivery in 3 simple steps…

collection point

Step 1
Click the Add to Cart button and enter your details to order your SIM. Note that your shipping address must be the same as the address shown on your ID.

collection point

Step 2
Upload your ID via the secure link (this will be emailed to you after placing your order). Don’t worry, uploading your ID is quick, simple and secure.

delivery

Step 3
We’ll ship your SIM to you as soon as your ID has been approved!


Voice, Text & Data SIM - Shipping Options for Japan

japan data only SIM

ID UPLOAD REQUIRED

FREE Shipping

For security reasons, we are unable to deliver your Voice, Text & Data SIM direct to your address in Japan, however, we can deliver to your local Post Office ready for you to collect.

+ More info on Japan Post Office delivery

In order to prevent fraudulent usage on Japan SIM cards, it is a requirement of Japanese law that we must follow super-strict delivery procedures within Japan.

This guide explains the delivery procedure and hopefully unravels some of the complexity!

Here’s how it works…

• Place your order online. Your Shipping Address must be entered as the address printed on your Japan Residence Card/Special Permanent Resident Certificate.

• After placing your order, upload your ID to our secure server. Don’t worry, uploading your ID is quick, simple and secure.

• Your SIM card will not be delivered direct to your address. It will be delivered to your nearest Post Office with a collection window (Yu-Yu Modoguchi).
This is because the Post Office are required to check your address again before handing over your SIM card to you.

We will send you a tracking number so that you can easily track the progress of your package.

• A notification card from the Post Office will be delivered to your address. This card will provide details of the Post Office (name, address, opening times and contact information) and the date your package will be held until. You need to collect or arrange delivery within 10 days or your package will be returned to Mobal.
Note that the notification card will be written in Japanese. If you don’t read Japanese, you may need to download a translation app – or ask a friend to help you.

• You can collect your package from the Post Office or arrange for your package to be delivered:

o To collect your package, simply visit the Post Office but before you head over there, make sure you’ve checked their opening times. If you would prefer to collect from a different post office, you can select an alternative from the list on the notification card – these will all have a yu-yu window – just call or fax the contact number on the notification card to make arrangements.

o To have your package delivered, simply call the Post office (you may need to speak Japanese) to arrange a convenient data and time.
Note that your delivery address cannot be changed.

IMPORTANT: You will need to show the Post Office notification card, your passport and Japan Residence Card/Special Permanent Resident Certificate upon delivery/collection.

That’s the complicated bit out of the way, we promise! Setting up your SIM is super-easy – and we’re here to help if you need us!

ID UPLOAD REQUIRED

ID Upload

To deliver your SIM Card we require you to upload proof of your shipping address.

+ Why do we need this information?

It is a requirement of Japanese law that we must collect ID from users of Japan Voice SIM cards. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.


Accepted ID

We accept the following forms of ID for delivery to Japan. Your ID must show your Name, Shipping Address, Photo, Date of Birth and have a valid expiration date. Please note that your Name and Shipping Address must match the information you have entered on your order.

japanese ID

greent tickJapan Residence Card
(Front & Back)

divide
divide
japanese ID

greent tickJapan Special Permanent Resident Certificate

Don’t have this form of ID?
Don’t worry, you can simply collect your SIM from one of our pick-up locations when you arrive in Japan.

Shipping Options

Shipping to Japan
Standard (1-3 Business Days)     FREE

Packages are securely delivered with

japanese cellphone delivery

Order your SIM for delivery in 3 simple steps…

collection point

Step 1
Click the Add to Cart button and enter your details to order your SIM. Note that your shipping address must be the same as the address shown on your ID.

collection point

Step 2
Upload your ID via the secure link (this will be emailed to you after placing your order). Don’t worry, uploading your ID is quick, simple and secure.

delivery

Step 3
We’ll ship your SIM to you as soon as your ID has been approved!


Voice, Text & Data SIM - Shipping Options for Macau

japan data only SIM

ID UPLOAD REQUIRED

FREE Shipping

We can ship your SIM to your home address before you travel.
Shipping is free of charge.

ID UPLOAD REQUIRED

ID Upload

To deliver your SIM Card we require you to upload proof of your shipping address.

+ Why do we need this information?

It is a requirement of Japanese law that we must collect ID from users of Japan Voice SIM cards. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.


Accepted ID

We accept the following forms of ID for delivery to Macau. Please note that we can only deliver to the address shown on your ID.

passport and bill

greent tickPassport & State Water Bill
(dated within 6 months)

divide
divide
passport and bill

greent tick Passport & State Electricity Bill
(dated within 6 months)

Don’t have this form of ID?
Don’t worry, you can simply collect your SIM from one of our pick-up locations when you arrive in Japan.

Shipping Options

Shipping to Macau
Standard (8-15 business days)     FREE

Packages are securely delivered with

japanese cellphone delivery

Order your SIM for delivery in 3 simple steps…

collection point

Step 1
Click the Add to Cart button and enter your details to order your SIM. Note that your shipping address must be the same as the address shown on your ID.

collection point

Step 2
Upload your ID via the secure link (this will be emailed to you after placing your order). Don’t worry, uploading your ID is quick, simple and secure.

delivery

Step 3
We’ll ship your SIM to you as soon as your ID has been approved!


Voice, Text & Data SIM - Shipping Options for Malaysia

japan data only SIM

ID UPLOAD REQUIRED

FREE Shipping

We can ship your SIM to your home address before you travel.
Shipping is free of charge.

ID UPLOAD REQUIRED

ID Upload

To deliver your SIM Card we require you to upload proof of your shipping address.

+ Why do we need this information?

It is a requirement of Japanese law that we must collect ID from users of Japan Voice SIM cards. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.


Accepted ID

We accept the following forms of ID for delivery to Malaysia. Please note that we can only deliver to the address shown on your ID.

Malaysian Identity Card

greent tickMyKad (Malaysian Identity Card)

divide
divide
Malaysian Passport

greent tickPassport (Photo Page)

Don’t have this form of ID?
Don’t worry, you can simply collect your SIM from one of our pick-up locations when you arrive in Japan.

Shipping Options

Shipping to Malaysia
Standard (8-15 Business Days)     FREE

Packages are securely delivered with

japanese cellphone delivery

Order your SIM for delivery in 3 simple steps…

collection point

Step 1
Click the Add to Cart button and enter your details to order your SIM. Note that your shipping address must be the same as the address shown on your ID.

collection point

Step 2
Upload your ID via the secure link (this will be emailed to you after placing your order). Don’t worry, uploading your ID is quick, simple and secure.

delivery

Step 3
We’ll ship your SIM to you as soon as your ID has been approved!


Voice, Text & Data SIM - Shipping Options for Singapore

japan data only SIM

ID UPLOAD REQUIRED

FREE Shipping

We can ship your SIM to your home address before you travel.
Shipping is free of charge.

ID UPLOAD REQUIRED

ID Upload

To deliver your SIM Card we require you to upload proof of your shipping address.

+ Why do we need this information?

It is a requirement of Japanese law that we must collect ID from users of Japan Voice SIM cards. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.


Accepted ID

We accept the following forms of ID for delivery to Singapore. Please note that we can only deliver to the address shown on your ID.

Singapore National Registration Identity Card (NRIC)

greent tickSingapore National Registration Identity Card (NRIC)

Don’t have this form of ID?
Don’t worry, you can simply collect your SIM from one of our pick-up locations when you arrive in Japan.

Shipping Options

Shipping to Singapore
Standard (8-15 Business Days)     FREE

Packages are securely delivered with

japanese cellphone delivery

Order your SIM for delivery in 3 simple steps…

collection point

Step 1
Click the Add to Cart button and enter your details to order your SIM. Note that your shipping address must be the same as the address shown on your ID.

collection point

Step 2
Upload your ID via the secure link (this will be emailed to you after placing your order). Don’t worry, uploading your ID is quick, simple and secure.

delivery

Step 3
We’ll ship your SIM to you as soon as your ID has been approved!


Voice, Text & Data SIM - Shipping Options for Spain

japan data only SIM

ID UPLOAD REQUIRED

FREE Shipping

We can ship your SIM to your home address before you travel.
Shipping is free of charge.

ID UPLOAD REQUIRED

ID Upload

To deliver your SIM Card we require you to upload proof of your shipping address.

+ Why do we need this information?

It is a requirement of Japanese law that we must collect ID from users of Japan Voice SIM cards. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.


Accepted ID

We accept the following forms of ID for delivery to Spain. Please note that we can only deliver to the address shown on your ID.

Documento Nacional de Identidad (front & back)

greent tickDocumento Nacional de Identidad (front & back)

Don’t have this form of ID?
Don’t worry, you can simply collect your SIM from one of our pick-up locations when you arrive in Japan.

Shipping Options

Shipping to Spain
Standard (8-15 Business Days)     FREE

Packages are securely delivered with

japanese cellphone delivery

Order your SIM for delivery in 3 simple steps…

collection point

Step 1
Click the Add to Cart button and enter your details to order your SIM. Note that your shipping address must be the same as the address shown on your ID.

collection point

Step 2
Upload your ID via the secure link (this will be emailed to you after placing your order). Don’t worry, uploading your ID is quick, simple and secure.

delivery

Step 3
We’ll ship your SIM to you as soon as your ID has been approved!


Voice, Text & Data SIM - Shipping Options for South Africa

japan data only SIM

ID UPLOAD REQUIRED

FREE Shipping

We can ship your SIM to your home address before you travel.
Shipping is free of charge.

ID UPLOAD REQUIRED

ID Upload

To deliver your SIM Card we require you to upload proof of your shipping address.

+ Why do we need this information?

It is a requirement of Japanese law that we must collect ID from users of Japan Voice SIM cards. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.


Accepted ID

We accept the following forms of ID for delivery to South Africa. Please note that we can only deliver to the address shown on your ID.

Passport

greent tickPassport

divide
divide
Electricity Bill

greent tick Billing documents from State owned Electricity Company (dated within 6 months)

Don’t have this form of ID?
Don’t worry, you can simply collect your SIM from one of our pick-up locations when you arrive in Japan.

Shipping Options

Shipping to South Africa
Standard (8-15 Business Days)     FREE

Packages are securely delivered with

japanese cellphone delivery

Order your SIM for delivery in 3 simple steps…

collection point

Step 1
Click the Add to Cart button and enter your details to order your SIM. Note that your shipping address must be the same as the address shown on your ID.

collection point

Step 2
Upload your ID via the secure link (this will be emailed to you after placing your order). Don’t worry, uploading your ID is quick, simple and secure.

delivery

Step 3
We’ll ship your SIM to you as soon as your ID has been approved!


Voice, Text & Data SIM - Shipping Options for South Korea

japan data only SIM

ID UPLOAD REQUIRED

FREE Shipping

We can ship your SIM to your home address before you travel.
Shipping is free of charge.

ID UPLOAD REQUIRED

ID Upload

To deliver your SIM Card we require you to upload proof of your shipping address.

+ Why do we need this information?

It is a requirement of Japanese law that we must collect ID from users of Japan Voice SIM cards. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.


Accepted ID

We accept the following forms of ID for delivery to South Korea. Please note that we can only deliver to the address shown on your ID.

Resident Registration Card

greent tickResident Registration Card

Don’t have this form of ID?
Don’t worry, you can simply collect your SIM from one of our pick-up locations when you arrive in Japan.

Shipping Options

Shipping to South Korea
Standard (8-15 Business Days)     FREE

Packages are securely delivered with

japanese cellphone delivery

Order your SIM for delivery in 3 simple steps…

collection point

Step 1
Click the Add to Cart button and enter your details to order your SIM. Note that your shipping address must be the same as the address shown on your ID.

collection point

Step 2
Upload your ID via the secure link (this will be emailed to you after placing your order). Don’t worry, uploading your ID is quick, simple and secure.

delivery

Step 3
We’ll ship your SIM to you as soon as your ID has been approved!


Voice, Text & Data SIM - Shipping Options for Taiwan

japan data only SIM

ID UPLOAD REQUIRED

FREE Shipping

We can ship your SIM to your home address before you travel.
Shipping is free of charge.

ID UPLOAD REQUIRED

ID Upload

To deliver your SIM Card we require you to upload proof of your shipping address.

+ Why do we need this information?

It is a requirement of Japanese law that we must collect ID from users of Japan Voice SIM cards. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.


Accepted ID

We accept the following forms of ID for delivery to Taiwan. Please note that we can only deliver to the address shown on your ID.

Driving License (Front & Back)

greent tickDriving License (Front & Back)

Don’t have this form of ID?
Don’t worry, you can simply collect your SIM from one of our pick-up locations when you arrive in Japan.

Shipping Options

Shipping to Taiwan
Standard (8-15 Business Days)     FREE

Packages are securely delivered with

japanese cellphone delivery

Order your SIM for delivery in 3 simple steps…

collection point

Step 1
Click the Add to Cart button and enter your details to order your SIM. Note that your shipping address must be the same as the address shown on your ID.

collection point

Step 2
Upload your ID via the secure link (this will be emailed to you after placing your order). Don’t worry, uploading your ID is quick, simple and secure.

delivery

Step 3
We’ll ship your SIM to you as soon as your ID has been approved!


Voice, Text & Data SIM - Shipping Options

japan data only SIM

Shipping Unavailable

Unfortunately, we are unable to ship our Voice, Text & Data SIM to your delivery country at this time. However, there are still some great options available to you…

You can collect your SIM from any of our convenient pick-up locations around Japan – completely free of charge.



Voice, Text & Data SIM - Shipping Options for United Kingdom

japan data only SIM

ID UPLOAD REQUIRED

FREE Shipping

We can ship your SIM to your home address before you travel.
Shipping is free of charge.

ID UPLOAD REQUIRED

ID Upload

To deliver your SIM Card we require you to upload proof of your shipping address.

+ Why do we need this information?

It is a requirement of Japanese law that we must collect ID from users of Japan Voice SIM cards. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.


Accepted ID

We accept the following forms of ID for delivery to the UK. Please note that we can only deliver to the address shown on your ID.

license

greent tickUK Photocard Driver's Licence

divide
divide
paper license

greent tickUK Paper Driver's Licence + Photo Page of Passport

Don’t have this form of ID?
Don’t worry, you can simply collect your SIM from one of our pick-up locations when you arrive in Japan.

Shipping Options

Shipping to the UK
Standard (2-5 Business Days)     FREE
Next Business Day                       ¥1,500

Packages are securely delivered with

japanese cellphone delivery

Order your SIM for delivery in 3 simple steps…

collection point

Step 1
Click the Add to Cart button and enter your details to order your SIM. Note that your shipping address must be the same as the address shown on your ID.

collection point

Step 2
Upload your ID via the secure link (this will be emailed to you after placing your order). Don’t worry, uploading your ID is quick, simple and secure.

delivery

Step 3
We’ll ship your SIM to you as soon as your ID has been approved!


Voice, Text & Data SIM - Shipping Options for United States

japan data only SIM

ID UPLOAD REQUIRED

FREE Shipping

We can ship your SIM to your home address before you travel.
Shipping is free of charge.

ID UPLOAD REQUIRED

ID Upload

To deliver your SIM Card we require you to upload proof of your shipping address.

+ Why do we need this information?

It is a requirement of Japanese law that we must collect ID from users of Japan Voice SIM cards. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.


Accepted ID

We accept the following forms of ID for delivery to the USA. Please note that we can only deliver to the address shown on your ID.

license

greent tickDriver’s License

divide
divide
state id

greent tick USA State ID Card

Don’t have this form of ID?
Don’t worry, you can simply collect your SIM from one of our pick-up locations when you arrive in Japan.

Shipping Options

Shipping to USA
Standard (2-5 Business Days)     FREE
Next Business Day                       ¥4,500

Packages are securely delivered with

japanese cellphone delivery

Order your SIM for delivery in 3 simple steps…

collection point

Step 1
Click the Add to Cart button and enter your details to order your SIM. Note that your shipping address must be the same as the address shown on your ID.

collection point

Step 2
Upload your ID via the secure link (this will be emailed to you after placing your order). Don’t worry, uploading your ID is quick, simple and secure.

delivery

Step 3
We’ll ship your SIM to you as soon as your ID has been approved!

quote mark
Richard

The staff were very helpful with great English, and made the experience easy, far better than some of the other SIM services I encountered. Would definitely recommend Mobal, and will be using them next time I visit Japan.

Richard, UK

quote mark

SEE PLANS
FAQ's


+ General FAQ's

Who is Mobal?
If you've never heard of Mobal before, here are some of the facts about us:

a) Mobal is one of the world's longest running cell phone providers and was founded in 1989. We have offices in Japan, Europe & North America, so we're well placed to serve during your stay in Japan, and before & after your trip!

b) You're in good company, since 1989, Mobal has served over 250,000 international travelers and has earned great reviews from the likes of Frommer's, Budget Travel and TIME Magazine. We specialize in providing English-language service to travelers and most importantly, we're dedicated to keeping things simple (which we know isn't always the case with traditional Japanese providers!).

c) Mobal guarantees that the majority of profits go to charity. So, with a Mobal phone, you don't just travel the world, you make it a better place!

As you can see, we're a well-established company with a proven reputation. We are dedicated to providing a great service, and we would love you to join our community of international travelers!





+ Ordering and Shipping FAQ's

What are the shipping options and costs?

We can ship your SIM to your home address before you travel, or to your address in Japan ready for your arrival – whatever suits you best. Simply choose your shipping option when you add your product to the shopping cart.

Shipping to Japan
Standard (1-3 business days)


FREE


Shipping to USA
Standard (2-5 business days)
Next Business Day


FREE
JPY ¥4,500


Shipping to UK
Standard (2-5 business days)
Next Business Day


FREE
JPY ¥1500


Worldwide Shipping
Standard (8-15 business days)


FREE


Packages are securely delivered with japanese cellphone delivery

Can I pick-up my SIM?
Yes! You can collect your SIM from our convenient collection points at airports and cities around Japan – completely free of charge. Simply choose your pick-up point when you add your product to the shopping cart.

What payment options are there?
Payment of your Mobal service, and future billing for any usage is all done by credit card, so it's super-easy!
You can use any of the following types of credit card:

mastercard

You can view itemized statements for all your charges in your online account, so you always know exactly what you are paying for.


How do I know that my payment/personal details are secure?
Our website is both SSL secure and is regularly checked by an independent security service. We are committed to protecting your security both during ordering and for the lifetime of your service with us.





+ Charges and Billing FAQ's

Do I need a Japanese credit card / Japanese bank account?
No! Paying for your SIM & service is super-easy. All charges are made to your credit card. It does not matter which country your credit card is registered to! There's no complicated paperwork to complete. Simply place your order online, enter your credit card details - & enjoy using the service!

You can view fully itemized statements of your charges in your secure online account so you always know exactly what you are paying for!

Are there any taxes / hidden fees?
Unlike with some other Japanese providers, there are no hidden charges with your Mobal Japan SIM card. There are no handling fees, no universal fees or taxes and no hidden charges.

Do I get itemized statements?
All usage charges are fully itemized in your online account, so you always know exactly what you are paying for. Your log-in information will be emailed to you when you activate your service.

What currency am I billed in?
All of your charges are billed in Japanese Yen (JPY).

quote mark
MP

Using the service was very simple and the charges were reasonable and easy to understand. We were able to call and text each other in Japan. The service was wonderful and I would definitely use Mobal again!

MP, USA

quote mark
What's on in Japan


Rugby World Cup
September - November

With more than 400,000 visitors predicted to visit Japan for the Rugby World Cup, SIM cards are expected to sell out completely!

Mobal will ship a Japan SIM card to you before you travel, or you can pick it up when you arrive in Japan!

With a Mobal Japan SIM in your phone you can easily navigate to the stadium to watch the match, keep up with the scores, find the best transport links, translate phrases and menus – and update your social media account with your awesome photos of Japan!

Get a Japan SIM Card from Mobal today!

Our short term Japan SIM cards are great for tourists, business travelers or short trips to Japan. You can choose between Voice+Text+Data SIMs or Data-only SIMs. Get your SIM shipped to you before you travel or pick it up when you arrive in Japan!

Short Term SIM Cards

Check out the options below to find the best short-term SIM for your trip…

Japan Tourist SIM
Duration
8 days
Data
Unlimited
Voice Calling
cross
Texting
cross
Total Cost
JPY ¥3,990
japan sim card
Japan Tourist SIM
Duration
16 days
Data
Unlimited
Voice Calling
cross
Texting
cross
Total Cost
JPY ¥5,990
japan sim card
Japan Tourist SIM
Duration
31 days
Data
Unlimited
Voice Calling
cross
Texting
cross
Total Cost
JPY ¥7,490
japan sim card
Japan Unlimited SIM 30 Day
Duration
30 days
Data
Unlimited
Voice Calling
cross
Texting
cross
Total Cost
JPY ¥7,500

Pay ¥3,000 today
Pay ¥4,500 on activation

japan sim card
Japan Unlimited SIM 60 Day
Duration
60 days
Data
Unlimited
Voice Calling
cross
Texting
cross
Total Cost
JPY ¥12,000

Pay ¥3,000 today
Pay ¥9,000 on activation

Japan Unlimited SIM 90 Day
Duration
90 days
Data
Unlimited
Voice Calling
cross
Texting
cross
Total Cost
JPY ¥16,500

Pay ¥3,000 today
Pay ¥13,500 on activation

japan sim card
Duration
Data
Voice
Calling
Texting
Total Cost
(JPY)
japan sim card
8 Days
Unlimited
cross
cross
JPY ¥3,990
More Details
japan sim card
16 Days
Unlimited
cross
cross
JPY ¥5,990
More Details
japan sim card
31 Days
Unlimited
cross
cross
JPY ¥7,490
More Details
japan sim card
30 Days
Unlimited
cross
cross
JPY ¥7,500
Pay ¥3,000 today
Pay ¥4,500 on activation
BUY NOW More Details
japan sim card
60 Days
Unlimited
cross
cross
JPY ¥12,000
Pay ¥3,000 today
Pay ¥9,000 on activation
BUY NOW More Details
japan sim card
90 Days
Unlimited
cross
cross
JPY ¥16,500
Pay ¥3,000 today
Pay ¥13,500 on activation
BUY NOW More Details
Coverage

Our SIMs work on Japan’s top networks – Softbank and Docomo.

Both networks cover over 99% of Japan’s population, so you can be confident that you’ll get a highly reliable service with great call quality, ultra-fast data speeds and excellent coverage.

quote mark
timothy

I was in Japan without a mobile phone during the great Tohoku earthquake. Since then I make a point of having a phone with me whenever I am in Japan

Timothy, New Zealand

quote mark
English Speaking Customer Support

We understand that the last thing you want to worry about while you are finding your feet in Japan is your phone service. We provide the best possible products and services with clear, simple instructions so that your service should just work!

But, if you do have a question or a problem, we're here for you! Our online support pages give you quick, simple instructions and downloadable user guides for quick access. You get access to your own online secure account where you can check your charges, view your itemized usage and update your personal details. Plus, we've also got real, live humans available at the end of the phone and by email, so we're here for you if you need a helping hand!

Our staff are native English speakers, so we guarantee you'll get easy, friendly English-language support whenever you need it!

quote mark
janne

I strongly recommend Mobal´s Japanese Unlimited data-only SIM-card. Prompt delivery to home, easy deployment and high-speed mobile data service with perfect coverage.

Janne, Finland

quote mark

SEE PLANS
Money-Back Guarantee


Mobal Money-Back Guarantee

If you are not totally delighted with your Japan Unlimited SIM for any reason, you can take advantage of our Money-Back Guarantee and return it for a full, prompt, no-hassle refund.

Tony Smith Mobal Chairman



quote mark
Jessie

Japanese sim just arrived and I accidentally ordered two! No problem when I called Mobal. I will be refunded for one of the sims, the telephone number will be cancelled, and I can recycle the sim. Super service so far!

Charlotte H Peck

quote mark

SEE PLANS
Profits Go To Charity

Did you know, With a Mobal phone you don't just travel the world, you make it a better place!

tony smith chairman

It all started with one man's desire to make calls while traveling...

Mobal was the brainchild of Chairman Tony Smith. As a lifelong international traveler, he was constantly frustrated when trying to keep in touch with family, friends & business contacts on his many trips overseas.

On the back of the success of the international cell phone service he has established a number of charities with a desire to change the world.


seibo non profit

In Febuary 2016, Tony set up Seibo, a registered Japanese non-profit organisation with a simple aim: to feed every hungry child in the world a hot meal in school! School feeding carries many benefits- education, nutrition and health, gender equality, food security, poverty alleviation- in one single meal. The world would be changed if every hungry child in it were to receive a meal at school.

Mobal guarantees that the majority of profits go to its charities, so with your Mobal phone, you don't just travel the world, you make it a better place!

quote mark
Ngo

I was very glad to have located mobal. Nowadays, we are so hooked up on the internet for news, facebook, instagram and whatsapp etc. I would recommend anyone to mobal if you can't live without internet :)

Ngo, Singapore

quote mark

SEE PLANS
Pick-up & Shipping Options


FREE Pick-up in Japan


You can collect your SIM from our convenient pick-up points at airports and cities around Japan – completely free of charge.


+ View our Pick-up locations

Simply choose your preferred collection point and pick-up date in the checkout. Your SIM will be available for instant pick-up after placing your order! Just show your order confirmation email and your passport to the agent when you collect your SIM.

+ Tokyo Area
Haneda Airport
Sky Market - Redhorse Convenience Store
clock

Open 24 hours every day (except for 2 breaks; 2-4am & 9-9:30pm)

pin

2nd Floor (Arrival Floor) International Terminal

+ More Information

The Sky Market Redhorse convenience store is conveniently located to your right as you enter the Terminal building. Get your water, snacks & riceballs here. If you’ve forgotten to buy souvenirs from your own country, Sky Market also stocks international souvenirs as well as a range of Japanese souvenirs only available at Haneda Airport.


redhorse
redhorse


How to Collect
collection point

Step 1
Order your SIM online – choose your preferred collection point.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.


How to Collect
collection point

Step 1
Order your SIM online – choose your preferred collection point.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.

Narita Airport - Terminal 1 Travel Center
Travel Center
clock

From 8am - 8pm every day

pin

1st Floor (International Arrival Lobby) Narita Airport T1

+ More Information

The Narita Airport Travel Center managed by JTB is the perfect start point for your trip to Japan. Exchange or purchase your JAPAN RAIL PASS (and collect your SIM) and get expert travel advice on arrival.


map of jtb Travel Center
Download Map

How to Collect
collection point

Step 1
Order your SIM online –choose your preferred collection point and pick-up date at checkout.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.

Narita Airport Terminal 1 North Wing
Store
clock

From 6:30am every day until last flight arrival

pin

North Wing, 1st Floor (International Arrival Lobby) Narita Airport T1

+ More Information

Our Narita Airport counters are conveniently located at the QL Liner luggage desks as you exit security/immigration on the Ground Floor (Arrivals Floor) of the Terminal Building. This is the same level where you can catch your bus or taxi to Tokyo.

Travel Tip
The QL Liner counter also offer easy same-day delivery of luggage to your hotel from JPY ¥2,800 per item. Japan trains and buses often do not cater well for luggage space, so we recommend picking up your SIM, dropping off your suitcase, and then making your journey to your destination on your busy bus/train hands-free!


map of narita
Download Map

How to Collect
collection point

Step 1
Order your SIM online –choose your preferred collection point and pick-up date at checkout.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.

Narita Airport Terminal 1 South Wing
Store
clock

From 6:30am every day until last flight arrival

pin

South Wing, 1st Floor (Arrival Floor) Immigration Area, Narita Airport T1

+ More Information

Our Narita Airport counters are conveniently located at the QL Liner luggage desks as you exit security/immigration on the Ground Floor (Arrivals Floor) of the Terminal Building. This is the same level where you can catch your bus or taxi to Tokyo.

Travel Tip
The QL Liner counter also offer easy same-day delivery of luggage to your hotel from JPY ¥2,800 per item. Japan trains and buses often do not cater well for luggage space, so we recommend picking up your SIM, dropping off your suitcase, and then making your journey to your destination on your busy bus/train hands-free!


map of narita
Download Map

How to Collect
collection point

Step 1
Order your SIM online –choose your preferred collection point and pick-up date at checkout.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.

Narita Airport Terminal 2
Store
clock

From 6:30am every day until last flight arrival

pin

1st Floor (Arrival Floor) Immigration Area, Narita Airport T2

+ More Information

Our Narita Airport counters are conveniently located at the QL Liner luggage desks as you exit security/immigration on the Ground Floor (Arrivals Floor) of the Terminal Building. This is the same level where you can catch your bus or taxi to Tokyo.

Travel Tip
The QL Liner counter also offer easy same-day delivery of luggage to your hotel from JPY ¥2,800 per item. Japan trains and buses often do not cater well for luggage space, so we recommend picking up your SIM, dropping off your suitcase, and then making your journey to your destination on your busy bus/train hands-free!


map of airport
Download Map

How to Collect
collection point

Step 1
Order your SIM online –choose your preferred collection point and pick-up date at checkout.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.

Asakusa Tourist Information Centre
Travelex Currency Exchange Counter
clock

From 9am - 8pm every day

pin

1F Asakusa Culture Tourist Information Centre

+ More Information

This distinctive Tourist Info Centre was designed by architect Kengo Kuma. After collecting your SIM we suggest you enjoy free views from the 8th floor observation deck




Asakusa Tourist Information


How to Collect
collection point

Step 1
Order your SIM online – choose your preferred collection point.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.


How to Collect
collection point

Step 1
Order your SIM online – choose your preferred collection point.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.

Okubo
Tokyo Mobile (Phone Shop)
clock

From 11am - 8pm every day

pin

1st Floor, Okubo Kado Building, 1-18-8 Hyakunincho, Shinjuku-ku, Tokyo 169-0073

+ More Information

Travel Tip
Exit the JR Okubo station's North Exit and turn left along the main road it's 1 minute walk from there!




How to Collect
collection point

Step 1
Order your SIM online –choose your preferred collection point and pick-up date at checkout.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.

Shibuya Tourist Information Centre, Shibuya Mark City
Coinspace CoWorking Space Desk (inside 4th floor tourist office)
clock

From 9am - 11pm every day

pin

Shibuya Tourist Office
1-12-1, Dogenzaka, Shibuya-ku, Tokyo 150-0043

+ More Information

The Coin Space office shares their location with the Shibuya Tourist Information Office. It's a low-cost workspace with Wi-Fi, water server and device charging.

It's located inside the Creation Square Shibuya space, on the 4th floor of Shibuya's Mark City shopping complex. It has also has a baggage deposit service, free Wi-Fi and a station for charging mobile devices.

How to get there by train
Shibuya Station via the Keio Inokashira Line; the Tokyo Metro Ginza, Hanzomon and Fukutoshin lines; the Tokyu Toyoko and Den-en-toshi lines; and the JR Yamanote and Saikyo lines. Shibuya Mark City is located above the Keio Inokashira Line station.




How to Collect
collection point

Step 1
Order your SIM online – choose your preferred collection point.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.

Shinagawa Station (Keikyu)
Travelex Currency Exchange Counter
clock

Weekdays 8:30am - 8pm
Saturday & Sunday 8:30am- 6pm

pin

1F Keikyu Tourist Information Centre, Shinagawa Station

+ More Information

Located inside the Keikyu Tourist Information Centre near the entrance of Keikyu Shinagawa Station.




Travelex Currency Exchange Counter
How to Collect
collection point

Step 1
Order your SIM online –choose your preferred collection point and pick-up date at checkout.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.

Shinjuku (West Exit)
Travelex Currency Exchange Counter
clock

Weekdays 10am - 8pm
Saturday & Sunday 10am - 6pm

pin

141 Building 1F, 1-4-2 Nishi-shinjuku, Shinjuku-ku, Tokyo

+ More Information

Travel Tip
Why not exchange your currency whilst picking up your SIM?




Travelex Currency Exchange Counter
How to Collect
collection point

Step 1
Order your SIM online –choose your preferred collection point and pick-up date at checkout.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.

Tokyo Station, Marunouchi
Travelex Currency Exchange Counter
clock

From 7:30am - 8:30pm every day

pin

JR East Travel Service Center, Marunouchi North Entrance, Tokyo Station

+ More Information

The Travelex counter is on the ground floor under the famous domed roof of the Marunouchi exit of Tokyo Station (the Imperial Palace is only a 5 minute walk) and offers money exchange/ATM services. Rail Pass voucher holders can also exchange their vouchers at the nearby JR East Travel Service Center's tourist office.


map of airport
Download Map

How to Collect
collection point

Step 1
Order your SIM online –choose your preferred collection point and pick-up date at checkout.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.


+ Fukuoka (Kyushu) Area
Fukuoka Airport
JTB Fukuoka Airport Global Counter
clock

From 8am - 9pm every day

pin

International Terminal, Arrivals Hall, 1st Floor

+ More Information

In addition to collecting your SIM you can also purchase a 'JR Kyushu Rail Pass' as a non-resident of Japan


fukuoka map


Download Map

How to Collect
collection point

Step 1
Order your SIM online – choose your preferred collection point.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.

Fukuoka Airport
Redhorse Travel Goods Store
clock

From 7:30am - 8pm every day

pin

International terminal, Arrivals Hall, 3rd floor

+ More Information

In addition to collecting your SIM you can also purchase travel-related products such as suitcases, wallets, adapters, suitcase labels, umbrellas, neck pillows, walking sticks, etc


fukuoka map

fukuoka map


Download Map

How to Collect
collection point

Step 1
Order your SIM online – choose your preferred collection point.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.


+ Hokkaido Area
Sapporo
Hokkaido-Sapporo Tourist Information Centre
clock

From 8:30am - 8pm every day

pin

West Concourse, JR Sapporo Station

+ More Information

Located inside of the “Hokkaido-Sapporo ‘Food and Tourism’ Information Building”. Visitors can access tourist information for all of Hokkaido as well as information on events taking place in Sapporo.


Sapporo Tourist Information Center

Sapporo Tourist Information Center

Sapporo Tourist Information Map

Download Map

How to Collect
collection point

Step 1
Order your SIM online – choose your preferred collection point.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.


+ Kyoto Area
Kyoto
Kyoto Tower - JTB Kansai Tourist Information Center
clock

From 10am - 6pm every day

pin

3rd Floor, Kyoto Tower

+ More Information

The Kyoto Tower JTB Kansai Tourist Information Centre is located just across from Kyoto Station & is Kyoto’s tallest structure. Collect your SIM and get some local travel advice at the same time.

Travel Tip
If you plan on visiting Kyoto Tower get a discounted entrance ticket at your SIM collection point.


jtb kyoto shop

jtb kyoto

Download Map

How to Collect
collection point

Step 1
Order your SIM online – choose your preferred collection point.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.


+ Nagoya Area
Nagoya (Chubu Centrair) Airport
Travel Center
clock

From 9am - 8:30pm every day

pin

International Arrivals lobby

+ More Information

The Nagoya Airport Travel Center managed by JTB is the perfect start point for your trip to Japan. Exchange or purchase your JAPAN RAIL PASS (and collect your SIM) and get expert travel advice on arrival


jtb nagoya

jtb nagoya

Download Map

How to Collect
collection point

Step 1
Order your SIM online –choose your preferred collection point and pick-up date at checkout.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.

Nagoya City
Travelex Currency Exchange Counter
clock

From 10am - 8pm every day

pin

Sakae Money Transfer Plaza
Sakae-Chika (Underground), 3-4-6 Sakae, Naka-ku, Nagoya 460-0008

+ More Information

The Travelex Counter is located underground in "Sakae-Chika" beside the S9 Exit


sakae, nagoya city

sakae, nagoya city

Download Map

How to Collect
collection point

Step 1
Order your SIM online –choose your preferred collection point and pick-up date at checkout.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.

+ Osaka Area
Kansai (Osaka) Airport - Terminal 1
Kansai Tourist Information Centre
clock

From 7am - 10pm every day

pin

Terminal 1 arrivals - central of 1st floor

+ More Information

Kansai Tourist Information Center managed by JTB is welcoming you to collect your SIM in the fast lane for free. They also offer to you travel maps and materials for free. Plus, get expert travel advice on arrival.


jtb kansai

jtb kansai

Download Map

How to Collect
collection point

Step 1
Order your SIM online –choose your preferred collection point and pick-up date at checkout.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.

Kansai (Osaka) Airport - Terminal 2
Kansai Tourist Information Centre
clock

From 11:30am - 7:30pm every day

pin

Terminal 2 arrivals - left side of exit

+ More Information

Kansai Tourist Information Center managed by JTB is welcoming you to collect your SIM. They also offer to you travel maps and materials for free. Plus, get expert travel advice on arrival.


jtb kansai

jtb kansai

Download Map

How to Collect
collection point

Step 1
Order your SIM online –choose your preferred collection point and pick-up date at checkout.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.

Kansai (Osaka) Airport - Terminal 1
Redhorse Travel Goods Store
clock

From 7am - 9:30pm every day

pin

Terminal 1 arrivals - 3rd floor

+ More Information

In addition to collecting your SIM you can also purchase travel-related products such as suitcases, shoes, adapters, suitcase labels, umbrellas, SD cards & neck pillows, etc. They even offer a re-packing service if you have damaged your suitcase and need to move everything into a new one!




How to Collect
collection point

Step 1
Order your SIM online – choose your preferred collection point.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.

Osaka, Dotonbori
Tonbori Base Cafe & Info
clock

From 12pm - 8pm every day (closed 1st January)

pin

Tonbori Base Cafe & Info, Dotonbori, Osaka

+ More Information

A new cafe co-working space in the heart of downtown Osaka. Bring your own food and enjoy a drink from the bar having collected your SIM. Free Wi-Fi & Mobile Phone charging service.




How to Collect
collection point

Step 1
Order your SIM online – choose your preferred collection point.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.

+ Sendai Area
Sendai Airport
Travel Center
clock

From 9am - 8:30pm every day

pin

Arrivals central building (1st floor)

+ More Information

The Sendai Airport Travel Center managed by JTB is the perfect start point for your trip to Japan. Exchange or purchase your JAPAN RAIL PASS (and collect your SIM) and get expert travel advice on arrival.


jtb sendai

jtb sendai

Download Map

How to Collect
collection point

Step 1
Order your SIM online –choose your preferred collection point and pick-up date at checkout.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.

Sendai Station
Travelex Currency Exchange Counter
clock

Weekdays 10am - 7pm
Saturday & Sundays 10am - 6pm

pin

Located in Sendai City on the West side of the train station - beside the Don Quixote store.

+ More Information

travelex sendai

travelex sendai

Download Map

How to Collect
collection point

Step 1
Order your SIM online –choose your preferred collection point and pick-up date at checkout.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.

+ Shizuoka Area
Hamamatsu Railway Station
Travelex Currency Exchange Counter
clock

From 10am - 8pm every day

pin

3rd Floor Hamamatsu May One Shopping Mall, 6-1 Sunayama-cho, Naka-ku, Hamamatsu-shi, Shizuoka 430-0926

+ More Information

The Hamamatsu Travelex is on the 3rd floor of the May One shopping mall outside JR Hamamatsu Station


jtb sendai

jtb sendai

Download Map

How to Collect
collection point

Step 1
Order your SIM online –choose your preferred collection point and pick-up date at checkout.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.


+ Yokohama Area
Yokohama Station, Kanagawa
Travelex Currency Exchange Counter
clock

From 9am - 8pm every day

pin

B1 Yokohama Station (near Keikyu line) 2-16-1 Takashima, Nishi-ku, Yokohama-shi, Kanagawa 220-0011

+ More Information

Located on B1 level of Yokohama Station near the Keikyu Central Gate


travelex yokohama

travelex yokohama

Download Map

How to Collect
collection point

Step 1
Order your SIM online –choose your preferred collection point and pick-up date at checkout.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.


+ Hong Kong
Hong Kong
Hello Japan/NIKKEI Education Centre
clock

From 1pm - 8:30pm Monday - Friday
From 12pm - 4pm Saturday & Sunday

pin

1/F Ko Kie Building 9-11 Jordan Road, Kowloon, Hong Kong

+ More Information

A 7-Eleven convenience store is close by to this location




How to Collect
collection point

Step 1
Order your SIM online –choose your preferred collection point and pick-up date at checkout.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.

Hong Kong
SHIN Japanese Learning Centre
clock

From 11am - 10pm Monday - Friday
From 9:30am - 6pm Saturday
From Closed on Public Holidays and Sundays

pin

71-77 Peking Road,Tsim Sha Tsui, Kowloon, Hong Kong

+ More Information

A 7-Eleven convenience store is close by to this location




How to Collect
collection point

Step 1
Order your SIM online –choose your preferred collection point and pick-up date at checkout.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.


+ Macau
Macau City
Golabo Education Centre
clock

From 12pm – 10pm Monday – Friday
From 11am – 7pm Saturday & Sunday

pin

MacaoR. Leste do Mercado de São Domingos, No.7, Edificio Kai Fu Centro Comercial, 1F

+ More Information

Located in the city centre. Customers can get information on learning Japanese, studying abroad and vocations.


map of macau
How to Collect
collection point

Step 1
Order your SIM online – choose your preferred collection point and pick-up date at checkout.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.


+ Singapore
Singapore
JAPAN RAIL CAFE
clock

From 11am - 8pm every day

pin

Japan Rail Cafe, Tanjong Pagar Centre, 5 Wallich Street #01-20 Singapore 078883

+ More Information

At Japan Rail Cafe you can exchange or purchase your JAPAN RAIL PASS when you collect your SIM. Plus get expert travel advice for your visit to Japan. Don't forget to sample the menu while you're there too!


map of singapore pick up 1

map of singapore pick up 2
How to Collect
collection point

Step 1
Order your SIM online –choose your preferred collection point and pick-up date at checkout.

passport image

Step 2
To collect your SIM, simply approach any Travel Communicator* on arrival and show your order confirmation email and passport.

*The Travel Communicators wear black badges and spend most of their time at the "Travel Communicator's Desk" in the Retail Area (if the desk is unmanned, simply ask the cafe staff where the Travel Communicator is).


map of singapore pick up 2

+ Taiwan
Tainan City
JIN-HSIN Language School
clock

Monday to Friday 10am - 9pm Saturday 10am - 4pm

pin

No. 322, Section 1, Health Road, Central and Western District, Tainan City

+ More Information

Users can get information on learning Japanese, studying abroad and vacations.


map of singapore pick up 1

map of singapore pick up 2
How to Collect
collection point

Step 1
Order your SIM online – choose your preferred collection point and pick-up date at checkout.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.


+ Other (For students of ALA School)
ALA Japanese Language School
(Academy of Language Arts) - Shinjuku
clock

Weekdays 10am- 5pm

pin

162-0824 Tokyo, Shinjuku City, Agebacho

+ More Information

This collection point that cannot be used by the general public it's for students of the ALA School only


map of ala language school
How to Collect
collection point

Step 1
Order your SIM online – choose your preferred collection point and pick-up date at checkout.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.




- OR -

FREE Shipping

We ship to most countries around the world so you can receive your SIM before you travel.

Select your delivery country below to view shipping options (if your country is not listed please select “Country not listed” to check out the options available to you).

Data Only SIM - Shipping Options for Australia

japan data only SIM

Packages are securely delivered with

japanese cellphone delivery

FREE Shipping

We can ship your SIM to your home address before you travel.
Shipping is free of charge.

Shipping Options

Shipping to Australia
Standard (8-15 business days)     FREE


Voice, Text & Data SIM - Shipping Options for Australia

japan data only SIM

ID UPLOAD REQUIRED

FREE Shipping

We can ship your SIM to your home address before you travel.
Shipping is free of charge.

ID UPLOAD REQUIRED

ID Upload

To deliver your SIM Card we require you to upload proof of your shipping address.

+ Why do we need this information?

It is a requirement of Japanese law that we must collect ID from users of Japan Voice SIM cards. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.


Accepted ID

We accept the following forms of ID for delivery to Australia. Please note that we can only deliver to the address shown on your ID.

license

greent tickDriver’s License

divide
divide
state id

greent tick Australian State ID Card

Don’t have this form of ID?
Don’t worry, you can simply collect your SIM from one of our pick-up locations when you arrive in Japan.

Shipping Options

Shipping to Australia
Standard (3-7 business days)     FREE

Packages are securely delivered with

japanese cellphone delivery

Order your SIM for delivery in 3 simple steps…

collection point

Step 1
Click the Add to Cart button and enter your details to order your SIM. Note that your shipping address must be the same as the address shown on your ID.

collection point

Step 2
Upload your ID via the secure link (this will be emailed to you after placing your order). Don’t worry, uploading your ID is quick, simple and secure.

delivery

Step 3
We’ll ship your SIM to you as soon as your ID has been approved!

Data Only SIM - Shipping Options for Brazil

japan data only SIM

Packages are securely delivered with

japanese cellphone delivery

FREE Shipping

We can ship your SIM to your home address before you travel.
Shipping is free of charge.

Shipping Options

Shipping to Brazil
Standard (8-15 Business Days)     FREE


Voice, Text & Data SIM - Shipping Options for Brazil

japan data only SIM

ID UPLOAD REQUIRED

FREE Shipping

We can ship your SIM to your home address before you travel.
Shipping is free of charge.

ID UPLOAD REQUIRED

ID Upload

To deliver your SIM Card we require you to upload proof of your shipping address.

+ Why do we need this information?

It is a requirement of Japanese law that we must collect ID from users of Japan Voice SIM cards. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.


Accepted ID

We accept the following forms of ID for delivery to Brazil. Please note that we can only deliver to the address shown on your ID.

Passport

greent tickPassport

divide
divide
Water Supplies Department Bill

greent tick Billing documents from State owned Water or Electricity company (dated within 6 months)

Don’t have this form of ID?
Don’t worry, you can simply collect your SIM from one of our pick-up locations when you arrive in Japan.

Shipping Options

Shipping to Brazil
Standard (8-15 Business Days)     FREE

Packages are securely delivered with

japanese cellphone delivery

Order your SIM for delivery in 3 simple steps…

collection point

Step 1
Click the Add to Cart button and enter your details to order your SIM. Note that your shipping address must be the same as the address shown on your ID.

collection point

Step 2
Upload your ID via the secure link (this will be emailed to you after placing your order). Don’t worry, uploading your ID is quick, simple and secure.

delivery

Step 3
We’ll ship your SIM to you as soon as your ID has been approved!

Data Only SIM - Shipping Options for Canada

japan data only SIM

Packages are securely delivered with

japanese cellphone delivery

FREE Shipping

We can ship your SIM to your home address before you travel.
Shipping is free of charge.

Shipping Options

Shipping to Canada
Standard (8-15 business days)     FREE


Voice, Text & Data SIM - Shipping Options for Canada

japan data only SIM

ID UPLOAD REQUIRED

FREE Shipping

We can ship your SIM to your home address before you travel.
Shipping is free of charge.

ID UPLOAD REQUIRED

ID Upload

To deliver your SIM Card we require you to upload proof of your shipping address.

+ Why do we need this information?

It is a requirement of Japanese law that we must collect ID from users of Japan Voice SIM cards. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.


Accepted ID

We accept the following forms of ID for delivery to Canada. Please note that we can only deliver to the address shown on your ID.

license

greent tickDriver’s License

divide
divide
state id

greent tick Canadian Provincial/Territorial Photo Card

Don’t have this form of ID?
Don’t worry, you can simply collect your SIM from one of our pick-up locations when you arrive in Japan.

Shipping Options

Shipping to Canada
Standard (3-7 business days)     FREE

Packages are securely delivered with

japanese cellphone delivery

Order your SIM for delivery in 3 simple steps…

collection point

Step 1
Click the Add to Cart button and enter your details to order your SIM. Note that your shipping address must be the same as the address shown on your ID.

collection point

Step 2
Upload your ID via the secure link (this will be emailed to you after placing your order). Don’t worry, uploading your ID is quick, simple and secure.

delivery

Step 3
We’ll ship your SIM to you as soon as your ID has been approved!

Data Only SIM - Shipping Options for China

japan data only SIM

Packages are securely delivered with

japanese cellphone delivery

FREE Shipping

We can ship your SIM to your home address before you travel.
Shipping is free of charge.

Shipping Options

Shipping to China
Standard (8-15 Business Days)     FREE


Voice, Text & Data SIM - Shipping Options for China

japan data only SIM

ID UPLOAD REQUIRED

FREE Shipping

We can ship your SIM to your home address before you travel.
Shipping is free of charge.

ID UPLOAD REQUIRED

ID Upload

To deliver your SIM Card we require you to upload proof of your shipping address.

+ Why do we need this information?

It is a requirement of Japanese law that we must collect ID from users of Japan Voice SIM cards. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.


Accepted ID

We accept the following forms of ID for delivery to China. Please note that we can only deliver to the address shown on your ID.

Chinese Residence Card

greent tickChinese Residence Card

Don’t have this form of ID?
Don’t worry, you can simply collect your SIM from one of our pick-up locations when you arrive in Japan.

Shipping Options

Shipping to China
Standard (8-15 Business Days)     FREE

Packages are securely delivered with

japanese cellphone delivery

Order your SIM for delivery in 3 simple steps…

collection point

Step 1
Click the Add to Cart button and enter your details to order your SIM. Note that your shipping address must be the same as the address shown on your ID.

collection point

Step 2
Upload your ID via the secure link (this will be emailed to you after placing your order). Don’t worry, uploading your ID is quick, simple and secure.

delivery

Step 3
We’ll ship your SIM to you as soon as your ID has been approved!

Data Only SIM - Shipping Options for France

japan data only SIM

Packages are securely delivered with

japanese cellphone delivery

FREE Shipping

We can ship your SIM to your home address before you travel.
Shipping is free of charge.

Shipping Options

Shipping to France
Standard (8-15 Business Days)     FREE


Voice, Text & Data SIM - Shipping Options for France

japan data only SIM

ID UPLOAD REQUIRED

FREE Shipping

We can ship your SIM to your home address before you travel.
Shipping is free of charge.

ID UPLOAD REQUIRED

ID Upload

To deliver your SIM Card we require you to upload proof of your shipping address.

+ Why do we need this information?

It is a requirement of Japanese law that we must collect ID from users of Japan Voice SIM cards. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.


Accepted ID

We accept the following forms of ID for delivery to France. Please note that we can only deliver to the address shown on your ID.

French Passport (Photo Page)

greent tickFrench Passport (Photo Page)

Don’t have this form of ID?
Don’t worry, you can simply collect your SIM from one of our pick-up locations when you arrive in Japan.

Shipping Options

Shipping to France
Standard (8-15 Business Days)     FREE

Packages are securely delivered with

japanese cellphone delivery

Order your SIM for delivery in 3 simple steps…

collection point

Step 1
Click the Add to Cart button and enter your details to order your SIM. Note that your shipping address must be the same as the address shown on your ID.

collection point

Step 2
Upload your ID via the secure link (this will be emailed to you after placing your order). Don’t worry, uploading your ID is quick, simple and secure.

delivery

Step 3
We’ll ship your SIM to you as soon as your ID has been approved!

Data Only SIM - Shipping Options for Germany

japan data only SIM

Packages are securely delivered with

japanese cellphone delivery

FREE Shipping

We can ship your SIM to your home address before you travel.
Shipping is free of charge.

Shipping Options

Shipping to Germany
Standard (8-15 Business Days)     FREE


Voice, Text & Data SIM - Shipping Options for Germany

japan data only SIM

ID UPLOAD REQUIRED

FREE Shipping

We can ship your SIM to your home address before you travel.
Shipping is free of charge.

ID UPLOAD REQUIRED

ID Upload

To deliver your SIM Card we require you to upload proof of your shipping address.

+ Why do we need this information?

It is a requirement of Japanese law that we must collect ID from users of Japan Voice SIM cards. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.


Accepted ID

We accept the following forms of ID for delivery to Germany. Please note that we can only deliver to the address shown on your ID.

Personalausweis

greent tickPersonalausweis

divide
divide
Aufenthaltstitel

greent tick Aufenthaltstitel

Don’t have this form of ID?
Don’t worry, you can simply collect your SIM from one of our pick-up locations when you arrive in Japan.

Shipping Options

Shipping to Germany
Standard (8-15 Business Days)     FREE

Packages are securely delivered with

japanese cellphone delivery

Order your SIM for delivery in 3 simple steps…

collection point

Step 1
Click the Add to Cart button and enter your details to order your SIM. Note that your shipping address must be the same as the address shown on your ID.

collection point

Step 2
Upload your ID via the secure link (this will be emailed to you after placing your order). Don’t worry, uploading your ID is quick, simple and secure.

delivery

Step 3
We’ll ship your SIM to you as soon as your ID has been approved!

Data Only SIM - Shipping Options for Hong Kong

japan data only SIM

Packages are securely delivered with

japanese cellphone delivery

FREE Shipping

We can ship your SIM to your home address before you travel.
Shipping is free of charge.

Shipping Options

Shipping to Hong Kong
Standard (8-15 Business Days)     FREE


Voice, Text & Data SIM - Shipping Options for Hong Kong

japan data only SIM

ID UPLOAD REQUIRED

FREE Shipping

We can ship your SIM to your home address before you travel.
Shipping is free of charge.

ID UPLOAD REQUIRED

ID Upload

To deliver your SIM Card we require you to upload proof of your shipping address.

+ Why do we need this information?

It is a requirement of Japanese law that we must collect ID from users of Japan Voice SIM cards. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.


Accepted ID

We accept the following forms of ID for delivery to Hong Kong. Please note that we can only deliver to the address shown on your ID.

Passport

greent tickPassport

divide
divide
Water Supplies Department Bill

greent tick Bill from Water Supplies Department (dated within 6 months)

Don’t have this form of ID?
Don’t worry, you can simply collect your SIM from one of our pick-up locations when you arrive in Japan.

Shipping Options

Shipping to Hong Kong
Standard (8-15 Business Days)     FREE

Packages are securely delivered with

japanese cellphone delivery

Order your SIM for delivery in 3 simple steps…

collection point

Step 1
Click the Add to Cart button and enter your details to order your SIM. Note that your shipping address must be the same as the address shown on your ID.

collection point

Step 2
Upload your ID via the secure link (this will be emailed to you after placing your order). Don’t worry, uploading your ID is quick, simple and secure.

delivery

Step 3
We’ll ship your SIM to you as soon as your ID has been approved!

Data Only SIM - Shipping Options for India

japan data only SIM

Packages are securely delivered with

japanese cellphone delivery

FREE Shipping

We can ship your SIM to your home address before you travel.
Shipping is free of charge.

Shipping Options

Shipping to India
Standard (8-15 Business Days)     FREE


Voice, Text & Data SIM - Shipping Options for India

japan data only SIM

ID UPLOAD REQUIRED

FREE Shipping

We can ship your SIM to your home address before you travel.
Shipping is free of charge.

ID UPLOAD REQUIRED

ID Upload

To deliver your SIM Card we require you to upload proof of your shipping address.

+ Why do we need this information?

It is a requirement of Japanese law that we must collect ID from users of Japan Voice SIM cards. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.


Accepted ID

We accept the following forms of ID for delivery to India. Please note that we can only deliver to the address shown on your ID.

Indian Passport

greent tickIndian Passport (Photo Page + Address Page)

Don’t have this form of ID?
Don’t worry, you can simply collect your SIM from one of our pick-up locations when you arrive in Japan.

Shipping Options

Shipping to India
Standard (8-15 Business Days)     FREE

Packages are securely delivered with

japanese cellphone delivery

Order your SIM for delivery in 3 simple steps…

collection point

Step 1
Click the Add to Cart button and enter your details to order your SIM. Note that your shipping address must be the same as the address shown on your ID.

collection point

Step 2
Upload your ID via the secure link (this will be emailed to you after placing your order). Don’t worry, uploading your ID is quick, simple and secure.

delivery

Step 3
We’ll ship your SIM to you as soon as your ID has been approved!

Data Only SIM - Shipping Options for Ireland

japan data only SIM

Packages are securely delivered with

japanese cellphone delivery

FREE Shipping

We can ship your SIM to your home address before you travel.
Shipping is free of charge.

Shipping Options

Shipping to Ireland
Standard (8-15 Business Days)     FREE


Voice, Text & Data SIM - Shipping Options for Ireland

japan data only SIM

ID UPLOAD REQUIRED

FREE Shipping

We can ship your SIM to your home address before you travel.
Shipping is free of charge.

ID UPLOAD REQUIRED

ID Upload

To deliver your SIM Card we require you to upload proof of your shipping address.

+ Why do we need this information?

It is a requirement of Japanese law that we must collect ID from users of Japan Voice SIM cards. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.


Accepted ID

We accept the following forms of ID for delivery to Ireland. Please note that we can only deliver to the address shown on your ID.

Irish Drivers License

greent tickIrish Driver's License

Don’t have this form of ID?
Don’t worry, you can simply collect your SIM from one of our pick-up locations when you arrive in Japan.

Shipping Options

Shipping to Ireland
Standard (8-15 Business Days)     FREE

Packages are securely delivered with

japanese cellphone delivery

Order your SIM for delivery in 3 simple steps…

collection point

Step 1
Click the Add to Cart button and enter your details to order your SIM. Note that your shipping address must be the same as the address shown on your ID.

collection point

Step 2
Upload your ID via the secure link (this will be emailed to you after placing your order). Don’t worry, uploading your ID is quick, simple and secure.

delivery

Step 3
We’ll ship your SIM to you as soon as your ID has been approved!

Data Only SIM - Shipping Options for Israel

japan data only SIM

Packages are securely delivered with

japanese cellphone delivery

FREE Shipping

We can ship your SIM to your home address before you travel.
Shipping is free of charge.

Shipping Options

Shipping to Israel
Standard (8-15 Business Days)     FREE


Voice, Text & Data SIM - Shipping Options for Israel

japan data only SIM

ID UPLOAD REQUIRED

FREE Shipping

We can ship your SIM to your home address before you travel.
Shipping is free of charge.

ID UPLOAD REQUIRED

ID Upload

To deliver your SIM Card we require you to upload proof of your shipping address.

+ Why do we need this information?

It is a requirement of Japanese law that we must collect ID from users of Japan Voice SIM cards. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.


Accepted ID

We accept the following forms of ID for delivery to Israel. Please note that we can only deliver to the address shown on your ID.

id

greent tickDriving License

divide
divide
Passport

greent tick Israel Passport (Photo Page)

Don’t have this form of ID?
Don’t worry, you can simply collect your SIM from one of our pick-up locations when you arrive in Japan.

Shipping Options

Shipping to Israel
Standard (8-15 Business Days)     FREE

Packages are securely delivered with

japanese cellphone delivery

Order your SIM for delivery in 3 simple steps…

collection point

Step 1
Click the Add to Cart button and enter your details to order your SIM. Note that your shipping address must be the same as the address shown on your ID.

collection point

Step 2
Upload your ID via the secure link (this will be emailed to you after placing your order). Don’t worry, uploading your ID is quick, simple and secure.

delivery

Step 3
We’ll ship your SIM to you as soon as your ID has been approved!

Data Only SIM - Shipping Options for Japan

japan data only SIM

Packages are securely delivered with

japanese cellphone delivery

FREE Shipping

We can ship your SIM to your address in Japan ready for your arrival.
We can ship to any address – hotel, Airbnb or residential address.
Shipping is free of charge.

Shipping Options

Shipping to Japan
Standard (1-3 Business Days)     FREE


Voice, Text & Data SIM - Shipping Options for Japan

japan data only SIM

ID UPLOAD REQUIRED

FREE Shipping

For security reasons, we are unable to deliver your Voice, Text & Data SIM direct to your address in Japan, however, we can deliver to your local Post Office ready for you to collect.

+ More info on Japan Post Office delivery

In order to prevent fraudulent usage on Japan SIM cards, it is a requirement of Japanese law that we must follow super-strict delivery procedures within Japan.

This guide explains the delivery procedure and hopefully unravels some of the complexity!

Here’s how it works…

• Place your order online. Your Shipping Address must be entered as the address printed on your Japan Residence Card/Special Permanent Resident Certificate.

• After placing your order, upload your ID to our secure server. Don’t worry, uploading your ID is quick, simple and secure.

• Your SIM card will not be delivered direct to your address. It will be delivered to your nearest Post Office with a collection window (Yu-Yu Modoguchi).
This is because the Post Office are required to check your address again before handing over your SIM card to you.

We will send you a tracking number so that you can easily track the progress of your package.

• A notification card from the Post Office will be delivered to your address. This card will provide details of the Post Office (name, address, opening times and contact information) and the date your package will be held until. You need to collect or arrange delivery within 10 days or your package will be returned to Mobal.
Note that the notification card will be written in Japanese. If you don’t read Japanese, you may need to download a translation app – or ask a friend to help you.

• You can collect your package from the Post Office or arrange for your package to be delivered:

o To collect your package, simply visit the Post Office but before you head over there, make sure you’ve checked their opening times. If you would prefer to collect from a different post office, you can select an alternative from the list on the notification card – these will all have a yu-yu window – just call or fax the contact number on the notification card to make arrangements.

o To have your package delivered, simply call the Post office (you may need to speak Japanese) to arrange a convenient data and time.
Note that your delivery address cannot be changed.

IMPORTANT: You will need to show the Post Office notification card, your passport and Japan Residence Card/Special Permanent Resident Certificate upon delivery/collection.

That’s the complicated bit out of the way, we promise! Setting up your SIM is super-easy – and we’re here to help if you need us!

ID UPLOAD REQUIRED

ID Upload

To deliver your SIM Card we require you to upload proof of your shipping address.

+ Why do we need this information?

It is a requirement of Japanese law that we must collect ID from users of Japan Voice SIM cards. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.


Accepted ID

We accept the following forms of ID for delivery to Japan. Your ID must show your Name, Shipping Address, Photo, Date of Birth and have a valid expiration date. Please note that your Name and Shipping Address must match the information you have entered on your order.

japanese ID

greent tickJapan Residence Card
(Front & Back)

divide
divide
japanese ID

greent tickJapan Special Permanent Resident Certificate

Don’t have this form of ID?
Don’t worry, you can simply collect your SIM from one of our pick-up locations when you arrive in Japan.

Shipping Options

Shipping to Japan
Standard (1-3 Business Days)     FREE

Packages are securely delivered with

japanese cellphone delivery

Order your SIM for delivery in 3 simple steps…

collection point

Step 1
Click the Add to Cart button and enter your details to order your SIM. Note that your shipping address must be the same as the address shown on your ID.

collection point

Step 2
Upload your ID via the secure link (this will be emailed to you after placing your order). Don’t worry, uploading your ID is quick, simple and secure.

delivery

Step 3
We’ll ship your SIM to you as soon as your ID has been approved!

Data Only SIM - Shipping Options for Macau

japan data only SIM

Packages are securely delivered with

japanese cellphone delivery

FREE Shipping

We can ship your SIM to your home address before you travel.
Shipping is free of charge.

Shipping Options

Shipping to Macau
Standard (8-15 business days)     FREE


Voice, Text & Data SIM - Shipping Options for Macau

japan data only SIM

ID UPLOAD REQUIRED

FREE Shipping

We can ship your SIM to your home address before you travel.
Shipping is free of charge.

ID UPLOAD REQUIRED

ID Upload

To deliver your SIM Card we require you to upload proof of your shipping address.

+ Why do we need this information?

It is a requirement of Japanese law that we must collect ID from users of Japan Voice SIM cards. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.


Accepted ID

We accept the following forms of ID for delivery to Macau. Please note that we can only deliver to the address shown on your ID.

passport or bill

greent tickPassport & State Water Bill
(dated within 6 months)

divide
divide
passport or bill

greent tick Passport & State Electricity Bill
(dated within 6 months)

Don’t have this form of ID?
Don’t worry, you can simply collect your SIM from one of our pick-up locations when you arrive in Japan.

Shipping Options

Shipping to Macau
Standard (8-15 business days)     FREE

Packages are securely delivered with

japanese cellphone delivery

Order your SIM for delivery in 3 simple steps…

collection point

Step 1
Click the Add to Cart button and enter your details to order your SIM. Note that your shipping address must be the same as the address shown on your ID.

collection point

Step 2
Upload your ID via the secure link (this will be emailed to you after placing your order). Don’t worry, uploading your ID is quick, simple and secure.

delivery

Step 3
We’ll ship your SIM to you as soon as your ID has been approved!

Data Only SIM - Shipping Options for Malaysia

japan data only SIM

Packages are securely delivered with

japanese cellphone delivery

FREE Shipping

We can ship your SIM to your home address before you travel.
Shipping is free of charge.

Shipping Options

Shipping to Malaysia
Standard (8-15 Business Days)     FREE


Voice, Text & Data SIM - Shipping Options for Malaysia

japan data only SIM

ID UPLOAD REQUIRED

FREE Shipping

We can ship your SIM to your home address before you travel.
Shipping is free of charge.

ID UPLOAD REQUIRED

ID Upload

To deliver your SIM Card we require you to upload proof of your shipping address.

+ Why do we need this information?

It is a requirement of Japanese law that we must collect ID from users of Japan Voice SIM cards. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.


Accepted ID

We accept the following forms of ID for delivery to Malaysia. Please note that we can only deliver to the address shown on your ID.

MyKad (Malaysian Identity Card

greent tickMyKad (Malaysian Identity Card

divide
divide
Malaysian Passport

greent tick Passport (Photo Page)

Don’t have this form of ID?
Don’t worry, you can simply collect your SIM from one of our pick-up locations when you arrive in Japan.

Shipping Options

Shipping to Malaysia
Standard (8-15 Business Days)     FREE

Packages are securely delivered with

japanese cellphone delivery

Order your SIM for delivery in 3 simple steps…

collection point

Step 1
Click the Add to Cart button and enter your details to order your SIM. Note that your shipping address must be the same as the address shown on your ID.

collection point

Step 2
Upload your ID via the secure link (this will be emailed to you after placing your order). Don’t worry, uploading your ID is quick, simple and secure.

delivery

Step 3
We’ll ship your SIM to you as soon as your ID has been approved!

Data Only SIM - Shipping Options for Singapore

japan data only SIM

Packages are securely delivered with

japanese cellphone delivery

FREE Shipping

We can ship your SIM to your home address before you travel.
Shipping is free of charge.

Shipping Options

Shipping to Singapore
Standard (8-15 Business Days)     FREE


Voice, Text & Data SIM - Shipping Options for Singapore

japan data only SIM

ID UPLOAD REQUIRED

FREE Shipping

We can ship your SIM to your home address before you travel.
Shipping is free of charge.

ID UPLOAD REQUIRED

ID Upload

To deliver your SIM Card we require you to upload proof of your shipping address.

+ Why do we need this information?

It is a requirement of Japanese law that we must collect ID from users of Japan Voice SIM cards. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.


Accepted ID

We accept the following forms of ID for delivery to Singapore. Please note that we can only deliver to the address shown on your ID.

Singapore National Registration Identity Card (NRIC)

greent tickSingapore National Registration Identity Card (NRIC)

Don’t have this form of ID?
Don’t worry, you can simply collect your SIM from one of our pick-up locations when you arrive in Japan.

Shipping Options

Shipping to Singapore
Standard (8-15 Business Days)     FREE

Packages are securely delivered with

japanese cellphone delivery

Order your SIM for delivery in 3 simple steps…

collection point

Step 1
Click the Add to Cart button and enter your details to order your SIM. Note that your shipping address must be the same as the address shown on your ID.

collection point

Step 2
Upload your ID via the secure link (this will be emailed to you after placing your order). Don’t worry, uploading your ID is quick, simple and secure.

delivery

Step 3
We’ll ship your SIM to you as soon as your ID has been approved!

Data Only SIM - Shipping Options for South Africa

japan data only SIM

Packages are securely delivered with

japanese cellphone delivery

FREE Shipping

We can ship your SIM to your home address before you travel.
Shipping is free of charge.

Shipping Options

Shipping to South Africa
Standard (8-15 Business Days)     FREE


Voice, Text & Data SIM - Shipping Options for South Africa

japan data only SIM

ID UPLOAD REQUIRED

FREE Shipping

We can ship your SIM to your home address before you travel.
Shipping is free of charge.

ID UPLOAD REQUIRED

ID Upload

To deliver your SIM Card we require you to upload proof of your shipping address.

+ Why do we need this information?

It is a requirement of Japanese law that we must collect ID from users of Japan Voice SIM cards. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.


Accepted ID

We accept the following forms of ID for delivery to South Africa. Please note that we can only deliver to the address shown on your ID.

Passport

greent tickPassport

divide
divide
Water Supplies Department Bill

greent tick Billing documents from State owned Electricity Company (dated within 6 months)

Don’t have this form of ID?
Don’t worry, you can simply collect your SIM from one of our pick-up locations when you arrive in Japan.

Shipping Options

Shipping to South Africa
Standard (8-15 Business Days)     FREE

Packages are securely delivered with

japanese cellphone delivery

Order your SIM for delivery in 3 simple steps…

collection point

Step 1
Click the Add to Cart button and enter your details to order your SIM. Note that your shipping address must be the same as the address shown on your ID.

collection point

Step 2
Upload your ID via the secure link (this will be emailed to you after placing your order). Don’t worry, uploading your ID is quick, simple and secure.

delivery

Step 3
We’ll ship your SIM to you as soon as your ID has been approved!

Data Only SIM - Shipping Options for South Korea

japan data only SIM

Packages are securely delivered with

japanese cellphone delivery

FREE Shipping

We can ship your SIM to your home address before you travel.
Shipping is free of charge.

Shipping Options

Shipping to South Korea
Standard (8-15 Business Days)     FREE


Voice, Text & Data SIM - Shipping Options for South Korea

japan data only SIM

ID UPLOAD REQUIRED

FREE Shipping

We can ship your SIM to your home address before you travel.
Shipping is free of charge.

ID UPLOAD REQUIRED

ID Upload

To deliver your SIM Card we require you to upload proof of your shipping address.

+ Why do we need this information?

It is a requirement of Japanese law that we must collect ID from users of Japan Voice SIM cards. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.


Accepted ID

We accept the following forms of ID for delivery to South Korea. Please note that we can only deliver to the address shown on your ID.

Resident Registration Card

greent tickResident Registration Card

Don’t have this form of ID?
Don’t worry, you can simply collect your SIM from one of our pick-up locations when you arrive in Japan.

Shipping Options

Shipping to South Korea
Standard (8-15 Business Days)     FREE

Packages are securely delivered with

japanese cellphone delivery

Order your SIM for delivery in 3 simple steps…

collection point

Step 1
Click the Add to Cart button and enter your details to order your SIM. Note that your shipping address must be the same as the address shown on your ID.

collection point

Step 2
Upload your ID via the secure link (this will be emailed to you after placing your order). Don’t worry, uploading your ID is quick, simple and secure.

delivery

Step 3
We’ll ship your SIM to you as soon as your ID has been approved!

Data Only SIM - Shipping Options for Spain

japan data only SIM

Packages are securely delivered with

japanese cellphone delivery

FREE Shipping

We can ship your SIM to your home address before you travel.
Shipping is free of charge.

Shipping Options

Shipping to Spain
Standard (8-15 Business Days)     FREE


Voice, Text & Data SIM - Shipping Options for Spain

japan data only SIM

ID UPLOAD REQUIRED

FREE Shipping

We can ship your SIM to your home address before you travel.
Shipping is free of charge.

ID UPLOAD REQUIRED

ID Upload

To deliver your SIM Card we require you to upload proof of your shipping address.

+ Why do we need this information?

It is a requirement of Japanese law that we must collect ID from users of Japan Voice SIM cards. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.


Accepted ID

We accept the following forms of ID for delivery to Spain. Please note that we can only deliver to the address shown on your ID.

Documento Nacional de Identidad

greent tickDocumento Nacional de Identidad (front & back)

Don’t have this form of ID?
Don’t worry, you can simply collect your SIM from one of our pick-up locations when you arrive in Japan.

Shipping Options

Shipping to Spain
Standard (8-15 Business Days)     FREE

Packages are securely delivered with

japanese cellphone delivery

Order your SIM for delivery in 3 simple steps…

collection point

Step 1
Click the Add to Cart button and enter your details to order your SIM. Note that your shipping address must be the same as the address shown on your ID.

collection point

Step 2
Upload your ID via the secure link (this will be emailed to you after placing your order). Don’t worry, uploading your ID is quick, simple and secure.

delivery

Step 3
We’ll ship your SIM to you as soon as your ID has been approved!

Data Only SIM - Shipping Options for Taiwan

japan data only SIM

Packages are securely delivered with

japanese cellphone delivery

FREE Shipping

We can ship your SIM to your home address before you travel.
Shipping is free of charge.

Shipping Options

Shipping to Taiwan
Standard (8-15 Business Days)     FREE


Voice, Text & Data SIM - Shipping Options for Taiwan

japan data only SIM

ID UPLOAD REQUIRED

FREE Shipping

We can ship your SIM to your home address before you travel.
Shipping is free of charge.

ID UPLOAD REQUIRED

ID Upload

To deliver your SIM Card we require you to upload proof of your shipping address.

+ Why do we need this information?

It is a requirement of Japanese law that we must collect ID from users of Japan Voice SIM cards. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.


Accepted ID

We accept the following forms of ID for delivery to Taiwan. Please note that we can only deliver to the address shown on your ID.

Driving License

greent tickDriving License (Front & Back)

Don’t have this form of ID?
Don’t worry, you can simply collect your SIM from one of our pick-up locations when you arrive in Japan.

Shipping Options

Shipping to Taiwan
Standard (8-15 Business Days)     FREE

Packages are securely delivered with

japanese cellphone delivery

Order your SIM for delivery in 3 simple steps…

collection point

Step 1
Click the Add to Cart button and enter your details to order your SIM. Note that your shipping address must be the same as the address shown on your ID.

collection point

Step 2
Upload your ID via the secure link (this will be emailed to you after placing your order). Don’t worry, uploading your ID is quick, simple and secure.

delivery

Step 3
We’ll ship your SIM to you as soon as your ID has been approved!

Data Only SIM - Shipping Options

japan data only SIM

Packages are securely delivered with

japanese cellphone delivery

FREE Shipping

We can ship your SIM to your home address before you travel anywhere in the world.
Shipping is free of charge.

Shipping Options

Worldwide Shipping
Standard (8-15 Business Days)     FREE


Voice, Text & Data SIM - Shipping Options

japan data only SIM

Shipping Unavailable

Unfortunately, we are unable to ship our Voice, Text & Data SIM to your delivery country at this time. However, there are still some great options available to you…

You can collect your SIM from any of our convenient pick-up locations around Japan – completely free of charge.

Alternatively, you can order a Japan Data only SIM with free worldwide shipping.


Data Only SIM - Shipping Options for United Kingdom

japan data only SIM

Packages are securely delivered with

japanese cellphone delivery

FREE Shipping

We can ship your SIM to your home address before you travel.
Shipping is free of charge.

Shipping Options

Shipping to UK
Standard (2-5 Business Days)     FREE
Next Business Day                       JPY ¥1,500


Voice, Text & Data SIM - Shipping Options for United Kingdom

japan data only SIM

ID UPLOAD REQUIRED

FREE Shipping

We can ship your SIM to your home address before you travel.
Shipping is free of charge.

ID UPLOAD REQUIRED

ID Upload

To deliver your SIM Card we require you to upload proof of your shipping address.

+ Why do we need this information?

It is a requirement of Japanese law that we must collect ID from users of Japan Voice SIM cards. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.


Accepted ID

We accept the following forms of ID for delivery to the UK. Please note that we can only deliver to the address shown on your ID.

license

greent tickUK Photocard Driver's Licence

divide
divide
paper license

greent tickUK Paper Driver's Licence + Photo Page of Passport

Don’t have this form of ID?
Don’t worry, you can simply collect your SIM from one of our pick-up locations when you arrive in Japan.

Shipping Options

Shipping to the UK
Standard (2-5 Business Days)     FREE
Next Business Day                       ¥1,500

Packages are securely delivered with

japanese cellphone delivery

Order your SIM for delivery in 3 simple steps…

collection point

Step 1
Click the Add to Cart button and enter your details to order your SIM. Note that your shipping address must be the same as the address shown on your ID.

collection point

Step 2
Upload your ID via the secure link (this will be emailed to you after placing your order). Don’t worry, uploading your ID is quick, simple and secure.

delivery

Step 3
We’ll ship your SIM to you as soon as your ID has been approved!

Data Only SIM - Shipping Options for United States

japan data only SIM

Packages are securely delivered with

japanese cellphone delivery

FREE Shipping

We can ship your SIM to your home address before you travel.
Shipping is free of charge.

Shipping Options

Shipping to USA
Standard (2-5 Business Days)     FREE
Next Business Day                       ¥4,500


Voice, Text & Data SIM - Shipping Options for United States

japan data only SIM

ID UPLOAD REQUIRED

FREE Shipping

We can ship your SIM to your home address before you travel.
Shipping is free of charge.

ID UPLOAD REQUIRED

ID Upload

To deliver your SIM Card we require you to upload proof of your shipping address.

+ Why do we need this information?

It is a requirement of Japanese law that we must collect ID from users of Japan Voice SIM cards. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.


Accepted ID

We accept the following forms of ID for delivery to the USA. Please note that we can only deliver to the address shown on your ID.

license

greent tickDriver’s License

divide
divide
state id

greent tick USA State ID Card

Don’t have this form of ID?
Don’t worry, you can simply collect your SIM from one of our pick-up locations when you arrive in Japan.

Shipping Options

Shipping to USA
Standard (2-5 Business Days)     FREE
Next Business Day                       ¥4,500

Packages are securely delivered with

japanese cellphone delivery

Order your SIM for delivery in 3 simple steps…

collection point

Step 1
Click the Add to Cart button and enter your details to order your SIM. Note that your shipping address must be the same as the address shown on your ID.

collection point

Step 2
Upload your ID via the secure link (this will be emailed to you after placing your order). Don’t worry, uploading your ID is quick, simple and secure.

delivery

Step 3
We’ll ship your SIM to you as soon as your ID has been approved!

quote mark
Richard

The staff were very helpful with great English, and made the experience easy, far better than some of the other SIM services I encountered. Would definitely recommend Mobal, and will be using them next time I visit Japan.

Richard, UK

quote mark

SEE PLANS
FAQ's


+ General FAQ's

Who is Mobal?
If you've never heard of Mobal before, here are some of the facts about us:

a) Mobal is one of the world's longest running cell phone providers and was founded in 1989. We have offices in Japan, Europe & North America, so we're well placed to serve during your stay in Japan, and before & after your trip!

b) You're in good company, since 1989, Mobal has served over 250,000 international travelers and has earned great reviews from the likes of Frommer's, Budget Travel and TIME Magazine. We specialize in providing English-language service to travelers and most importantly, we're dedicated to keeping things simple (which we know isn't always the case with traditional Japanese providers!).

c) Mobal guarantees that the majority of profits go to charity. So, with a Mobal phone, you don't just travel the world, you make it a better place!

As you can see, we're a well-established company with a proven reputation. We are dedicated to providing a great service, and we would love you to join our community of international travelers!





+ Ordering and Shipping FAQ's

What are the shipping options and costs?

We can ship your SIM to your home address before you travel, or to your address in Japan ready for your arrival – whatever suits you best. Simply choose your shipping option when you add your product to the shopping cart.

Shipping to Japan
Standard (1-3 business days)


FREE


Shipping to USA
Standard (2-5 business days)
Next Business Day


FREE
JPY ¥4,500


Shipping to UK
Standard (2-5 business days)
Next Business Day


FREE
JPY ¥1500


Worldwide Shipping
Standard (8-15 business days)


FREE


Packages are securely delivered with japanese cellphone delivery

Can I pick-up my SIM?
Yes! You can collect your SIM from our convenient collection points at airports and cities around Japan – completely free of charge. Simply choose your pick-up point when you add your product to the shopping cart.

What payment options are there?
Payment of your Mobal service, and future billing for any usage is all done by credit card, so it's super-easy!
You can use any of the following types of credit card:

mastercard

You can view itemized statements for all your charges in your online account, so you always know exactly what you are paying for.


How do I know that my payment/personal details are secure?
Our website is both SSL secure and is regularly checked by an independent security service. We are committed to protecting your security both during ordering and for the lifetime of your service with us.





+ Charges and Billing FAQ's

Do I need a Japanese credit card / Japanese bank account?
No! Paying for your SIM & service is super-easy. All charges are made to your credit card. It does not matter which country your credit card is registered to! There's no complicated paperwork to complete. Simply place your order online, enter your credit card details - & enjoy using the service!

You can view fully itemized statements of your charges in your secure online account so you always know exactly what you are paying for!

Are there any taxes / hidden fees?
Unlike with some other Japanese providers, there are no hidden charges with your Mobal Japan SIM card. There are no handling fees, no universal fees or taxes and no hidden charges.

Do I get itemized statements?
All usage charges are fully itemized in your online account, so you always know exactly what you are paying for. Your log-in information will be emailed to you when you activate your service.

What currency am I billed in?
All of your charges are billed in Japanese Yen (JPY).

quote mark
happy customer

Purchased a Mobal Data SIM for my iPhone while on a cruise around Japan. The SIM arrived here in the U.S. very quickly, so I had it with me to install once I landed in Tokyo. It worked perfectly in all the Japan ports of call. Was able to text, use internet/Google Maps/Google Translate and send/receive emails with no issues.

HC, USA

quote mark
What's on in Japan


Rugby World Cup
September - November

With more than 400,000 visitors predicted to visit Japan for the Rugby World Cup, SIM cards are expected to sell out completely!

Mobal will ship a Japan SIM card to you before you travel, or you can pick it up when you arrive in Japan!

With a Mobal Japan SIM in your phone you can easily navigate to the stadium to watch the match, keep up with the scores, find the best transport links, translate phrases and menus – and update your social media account with your awesome photos of Japan!

Get a Japan SIM Card from Mobal today!

quote mark
miko the eclipse

I'm a digital nomad and I need to be connected most of the time for my work.
But internet in Japan is really expensive. Imagine 3000 Yen for 3GB and 3000 Yen for a 2GB Recharge! (Don't bother checking. It's the cheapest!) On average, I spend close to 10,000 Yen just on Internet alone.
I don't know about you, but that could've been money spent on other things (like a Tsukiji Foodie Crawl!). But with Mobal's unlimited Internet, I don't have to break the bank while I work and explore Japan!
Thank you Mobal!

Miko Eclipse

quote mark

SEE PLANS




3 different sim sizes
Multi-Size SIM

Our SIM is multi-size to fit any phone or tablet (Nano / Micro / Standard) – no need to worry about which SIM size you need.

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