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The Specified Commercial Transactions Act

This page is created to comply with the Specified Commercial Transactions Act.

Legal Name

Mobal Communications Inc.

Address

105 Maxess Road, Suite 124, Melville, New York, 11747

Telephone Number

1 212 785 5800 or 81 3 4550 1524

Email Address

support@mobal.com

Representative

Tony Smith

Cancellation/Replacement

Cancellations can be made at any point before the order is shipped. Returns will be accepted within 7 days of receipt or the order, shipping charges will not be refunded. Replacements will be honoured within 12 months of the purchase if a fault occurs.

Delivery Timing

Dependent on location and delivery method selected at time of order.
- Japanese SIM Card 2-15 days
- International SIM Card or Handset 1-15 days

Delivery Fee

Dependent on location and delivery method selected at time of order.
- Japanese SIM Card - Free
- International Handset - $10-$39
- International SIM Card - $0-$10

Payment Methods

Credit/Debit card, PayPal, AliPay and SmartPit.

Payment Term

Purchase and delivery charges are billed upfront. Line rental charges are billed at activation and then at the start of any subsequent months. Usage charges are billed as and when the data is received from the network provider.

Sales Price

As per our website.