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Information On Our Pick-up Locations in Japan for Voice SIMs



Haneda Airport Terminal 3
JTB Meeting Counter
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Open from 10am - 8pm every day

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JTB Meeting Counter, Haneda Airport T3, Arrivals (2nd) Floor, International Terminal

Located a short (1 minute) walk from the Arrivals Gate. If nobody is manning the front desk please use the phone on the desk for assistance.


map of jtb Travel Center

map of jtb Travel Center

Download Photo

How to Collect
collection point

Step 1
Order your SIM online –choose your preferred collection point and pick-up date at checkout.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.

Narita Airport Terminal 1
JTB Travel Center
clock

Open from 10am - 6pm every day

pin

1st Floor (International Arrival Lobby) Narita Airport T1

The Narita Airport Travel Center managed by JTB is the perfect start point for your trip to Japan. Exchange or purchase your JAPAN RAIL PASS (and collect your SIM) and get expert travel advice on arrival.


map of jtb Travel Center

Download Map

How to Collect
collection point

Step 1
Order your SIM online –choose your preferred collection point and pick-up date at checkout.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.

Narita Airport Terminal 2
JTB Meeting Counter
clock

Open from 10am - 6pm every day

pin

Narita Airport Terminal 2 Meeting Counter JTB Meeting Counter- Ground Floor, Terminal 2

Located a short (1 minute) walk from the Arrivals Gate.
If nobody is manning the front desk please use the phone on the desk for assistance.


map of jtb Travel Center

Download Map

How to Collect
collection point

Step 1
Order your SIM online –choose your preferred collection point and pick-up date at checkout.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.

Shibuya - Mark City Building
Play! Diversity Shibuya Coin Space (4th floor)
clock

Open from 9am - 11pm every day

pin

4th Floor, Shibuya Mark City, 1-12-1, Dogenzaka, Shibuya-ku, Tokyo 150-0043

This office is located on the 4th floor of Shibuya’s Mark City shopping complex. Play! Diversity Shibuya Coin Space have a tourist office and co-working space with a baggage deposit service, Wi-Fi, water server and device charging.

Mark City is located inside the Creation Square Shibuya space.

How to get there by train
Shibuya Station via the Keio Inokashira Line; the Tokyo Metro Ginza, Hanzomon and Fukutoshin lines; the Tokyu Toyoko and Den-en-toshi lines; and the JR Yamanote and Saikyo lines. Shibuya Mark City is located above the Keio Inokashira Line station.



How to Collect
collection point

Step 1
Order your SIM online –choose your preferred collection point and pick-up date at checkout.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.

Shinjuku Station
Travelex Keio Shinjuku – West Ticket Gate
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Open from 12pm - 5:30pm every day

pin

West Ticket Gate, Keio Shinjuku Station, 1-1-4 Nishishinjuku, Shinjuku-ku, Tokyo, 160-0023

There are two Travelex locations at Shinjuku Station. Our SIMs are stocked at the West Ticket Gate location. The other Travelex at the station is permanently closed.



How to Collect
collection point

Step 1
Order your SIM online –choose your preferred collection point and pick-up date at checkout.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.

Tokyo Station, Marunouchi
Travelex Currency Exchange Counter
clock

Open from 12pm - 5:30pm every day

pin

Marunouchi North Entrance, Tokyo Station JR East Travel Service Center, Marunouchi North Entrance, Tokyo Station

The Travelex counter is on the ground floor under the famous domed roof of the Marunouchi exit of Tokyo Station (the Imperial Palace is only a 5-minute walk) and offers money exchange/ATM services.



How to Collect
collection point

Step 1
Order your SIM online –choose your preferred collection point and pick-up date at checkout.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.

Kyoto Tower
Kyoto Tower - JTB Tourist Information Center
clock

Open from 10am - 5:30pm every day

pin

3rd Floor, Kyoto Tower

Kyoto Tower is located just across from Kyoto Station & is Kyoto’s tallest structure. Collect your SIM from the JTB Tourist Information Center on the 3rd floor, and get some local travel advice at the same time.

Travel Tip: If you plan on visiting Kyoto Tower get a discounted entrance ticket at your SIM collection point.


map of jtb Travel Center

map of jtb Travel Center

Download Map

How to Collect
collection point

Step 1
Order your SIM online –choose your preferred collection point and pick-up date at checkout.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.

Nagoya (Chubu) Airport
JTB Travel Center
clock

Open from 9am - 7:30pm every day

pin

International Arrivals lobby

The Nagoya Airport Travel Center managed by JTB is the perfect start point for your trip to Japan. Exchange or purchase your JAPAN RAIL PASS (and collect your SIM) and get expert travel advice on arrival.


map of jtb Travel Center



Download Map

How to Collect
collection point

Step 1
Order your SIM online –choose your preferred collection point and pick-up date at checkout.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.

Nagoya City
Travelex Currency Exchange Counter
clock

Open from 10am - 3pm every day

pin

Sakae Money Transfer Plaza, Sakae-Chika (Underground), 3-4-6 Sakae, Naka-ku, Nagoya 460-0008

The Travelex Counter is located underground in "Sakae-Chika" beside the S9 Exit


map of jtb Travel Center

map of jtb Travel Center



Download Map

How to Collect
collection point

Step 1
Order your SIM online –choose your preferred collection point and pick-up date at checkout.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.

Kansai Airport Terminal 1
JTB Kansai Tourist Information Centre
clock

Open from 9:30am - 5:30pm every day

pin

Terminal 1 arrivals - central of 1st floor

Kansai Tourist Information Center managed by JTB is welcoming you to collect your SIM in the fast lane for free. They also offer to you travel maps and materials for free. Plus, get expert travel advice on arrival.


map of jtb Travel Center

map of jtb Travel Center

Download Map

How to Collect
collection point

Step 1
Order your SIM online –choose your preferred collection point and pick-up date at checkout.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.

Downtown Osaka
Pivot BASE Dotonbori
clock

Open from 11am - 7pm every day

pin

〒542-0071
1-7-21 Dotonbori, Chuo-ku, Osaka-shi Nakaza Kuidaore Building 1F
Pivot BASE ~ Travel Café @Tonbori

Tourist hub in Dotonbori, downtown Osaka


map of Dotonbori


How to Collect
collection point

Step 1
Order your SIM online –choose your preferred collection point and pick-up date at checkout.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.

Yokohama Station
Keikyu - Travelex Currency Exchange Counter (B1F)
clock

Open from 11am-4:30pm 7 days a week

pin

Basement Level Yokohama Station (Keikyu), 1-1-4 Minami-Saiwai, Nishi-ku, Kanagawa Prefecture 220-0011 〒220-0011 神奈川県横浜市西区南幸1丁目1−4 横浜駅構内店舗


map of jtb Travel Center

map of jtb Travel Center

Download Map

How to Collect
collection point

Step 1
Order your SIM online –choose your preferred collection point and pick-up date at checkout.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.



Information On Our Pick-up Locations in Japan for Tourist SIMs



Haneda Airport Terminal 3
JTB Meeting Counter
clock

Open from 10am - 8pm every day

pin

JTB Meeting Counter, Haneda Airport T3, Arrivals (2nd) Floor, International Terminal

Located a short (1 minute) walk from the Arrivals Gate. If nobody is manning the front desk please use the phone on the desk for assistance.


map of jtb Travel Center

map of jtb Travel Center

Download Photo

How to Collect
collection point

Step 1
Order your SIM online –choose your preferred collection point and pick-up date at checkout.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.

Narita Airport Terminal 1
JTB Travel Center
clock

Open from 10am - 6pm every day

pin

1st Floor (International Arrival Lobby) Narita Airport T1

The Narita Airport Travel Center managed by JTB is the perfect start point for your trip to Japan. Exchange or purchase your JAPAN RAIL PASS (and collect your SIM) and get expert travel advice on arrival.


map of jtb Travel Center

Download Map

How to Collect
collection point

Step 1
Order your SIM online –choose your preferred collection point and pick-up date at checkout.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.

Narita Airport Terminal 2
JTB Meeting Counter
clock

Open from 10am - 6pm every day

pin

Narita Airport Terminal 2 Meeting Counter JTB Meeting Counter- Ground Floor, Terminal 2

Located a short (1 minute) walk from the Arrivals Gate.
If nobody is manning the front desk please use the phone on the desk for assistance.


map of jtb Travel Center

Download Map

How to Collect
collection point

Step 1
Order your SIM online –choose your preferred collection point and pick-up date at checkout.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.

Shibuya - Mark City Building
Play! Diversity Shibuya Coin Space (4th floor)
clock

Open from 9am - 11pm every day

pin

4th Floor, Shibuya Mark City, 1-12-1, Dogenzaka, Shibuya-ku, Tokyo 150-0043

This office is located on the 4th floor of Shibuya’s Mark City shopping complex. Play! Diversity Shibuya Coin Space have a tourist office and co-working space with a baggage deposit service, Wi-Fi, water server and device charging.

Mark City is located inside the Creation Square Shibuya space.

How to get there by train
Shibuya Station via the Keio Inokashira Line; the Tokyo Metro Ginza, Hanzomon and Fukutoshin lines; the Tokyu Toyoko and Den-en-toshi lines; and the JR Yamanote and Saikyo lines. Shibuya Mark City is located above the Keio Inokashira Line station.



How to Collect
collection point

Step 1
Order your SIM online –choose your preferred collection point and pick-up date at checkout.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.

Shinjuku Station
Travelex Keio Shinjuku – West Ticket Gate
clock

Open from 12pm - 5:30pm every day

pin

West Ticket Gate, Keio Shinjuku Station, 1-1-4 Nishishinjuku, Shinjuku-ku, Tokyo, 160-0023

There are two Travelex locations at Shinjuku Station. Our SIMs are stocked at the West Ticket Gate location. The other Travelex at the station is permanently closed.



How to Collect
collection point

Step 1
Order your SIM online –choose your preferred collection point and pick-up date at checkout.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.

Tokyo Station, Marunouchi
Travelex Currency Exchange Counter
clock

Open from 12pm - 5:30pm every day

pin

Marunouchi North Entrance, Tokyo Station JR East Travel Service Center, Marunouchi North Entrance, Tokyo Station

The Travelex counter is on the ground floor under the famous domed roof of the Marunouchi exit of Tokyo Station (the Imperial Palace is only a 5-minute walk) and offers money exchange/ATM services.



How to Collect
collection point

Step 1
Order your SIM online –choose your preferred collection point and pick-up date at checkout.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.

Kyoto Tower
Kyoto Tower - JTB Tourist Information Center
clock

Open from 10am - 5:30pm every day

pin

3rd Floor, Kyoto Tower

Kyoto Tower is located just across from Kyoto Station & is Kyoto’s tallest structure. Collect your SIM from the JTB Tourist Information Center on the 3rd floor, and get some local travel advice at the same time.

Travel Tip: If you plan on visiting Kyoto Tower get a discounted entrance ticket at your SIM collection point.


map of jtb Travel Center

map of jtb Travel Center

Download Map

How to Collect
collection point

Step 1
Order your SIM online –choose your preferred collection point and pick-up date at checkout.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.

Nagoya (Chubu) Airport
JTB Travel Center
clock

Open from 9am - 7:30pm every day

pin

International Arrivals lobby

The Nagoya Airport Travel Center managed by JTB is the perfect start point for your trip to Japan. Exchange or purchase your JAPAN RAIL PASS (and collect your SIM) and get expert travel advice on arrival.


map of jtb Travel Center



Download Map

How to Collect
collection point

Step 1
Order your SIM online –choose your preferred collection point and pick-up date at checkout.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.

Nagoya City
Travelex Currency Exchange Counter
clock

Open from 10am - 3pm every day

pin

Sakae Money Transfer Plaza, Sakae-Chika (Underground), 3-4-6 Sakae, Naka-ku, Nagoya 460-0008

The Travelex Counter is located underground in "Sakae-Chika" beside the S9 Exit


map of jtb Travel Center

map of jtb Travel Center



Download Map

How to Collect
collection point

Step 1
Order your SIM online –choose your preferred collection point and pick-up date at checkout.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.

Kansai Airport Terminal 1
JTB Kansai Tourist Information Centre
clock

Open from 9:30am - 5:30pm every day

pin

Terminal 1 arrivals - central of 1st floor

Kansai Tourist Information Center managed by JTB is welcoming you to collect your SIM in the fast lane for free. They also offer to you travel maps and materials for free. Plus, get expert travel advice on arrival.


map of jtb Travel Center

map of jtb Travel Center

Download Map

How to Collect
collection point

Step 1
Order your SIM online –choose your preferred collection point and pick-up date at checkout.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.

Downtown Osaka
Pivot BASE Dotonbori
clock

Open from 11am - 7pm every day

pin

〒542-0071
1-7-21 Dotonbori, Chuo-ku, Osaka-shi Nakaza Kuidaore Building 1F
Pivot BASE ~ Travel Café @Tonbori

Tourist hub in Dotonbori, downtown Osaka


map of Dotonbori


How to Collect
collection point

Step 1
Order your SIM online –choose your preferred collection point and pick-up date at checkout.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.

Yokohama Station
Keikyu - Travelex Currency Exchange Counter (B1F)
clock

Open from 11am-4:30pm 7 days a week

pin

Basement Level Yokohama Station (Keikyu), 1-1-4 Minami-Saiwai, Nishi-ku, Kanagawa Prefecture 220-0011 〒220-0011 神奈川県横浜市西区南幸1丁目1−4 横浜駅構内店舗


map of jtb Travel Center

map of jtb Travel Center

Download Map

How to Collect
collection point

Step 1
Order your SIM online –choose your preferred collection point and pick-up date at checkout.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.