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Say Konnichiwa To The Best Japan WiFi!

green tickEasy Setup

green tickUse Instead Of Fixed Broadband

green tickEnglish Language Customer Support

green tickWiFi Devices That Are Yours To Keep

green tickProfits Go To Charity

We’ll ship your pocket WiFi device to your address in Japan for free!

smartphone user

Getting a reliable broadband service in Japan can be difficult. Keeping connected in Japan should be simple, but complicated applications, inflexible contracts, and unreliable equipment can often leave expats frustrated and offline. Here’s a better option.

Introducing Mobal WiFi

japan wifi product

green tickHuge Data Allowance

green tickReliable Connection

green tickEasy Ordering Process

green tickEnglish Language Customer Support

green tickNo Hidden Fees

Japan Pocket WiFi For Home & Travel

Mobal WiFi puts you in control. Your WiFi works perfectly at home, and can go with you wherever you go!

It’s perfect for you if you are living, working or studying in Japan. You can have your pocket WiFi device shipped to you anywhere in Japan, and with our quick and easy setup process, you'll be connected in no time!.

Mobal WiFi Plan

monthly cost

You get 100GB Data Allowance each month – enough for even the heaviest users.

data allowance

If you use your data allowance, speeds slow to a max of 384kbps, but won’t stop. You’ll never be stuck without an internet connection.

monthly cost

Only

¥4,980 per month

– no taxes, no activation fees, no hidden charges.

Order your WiFi router today – it will be ready to use straight away.

Mobal Japan WiFi
Mobal WiFi Router
Price ¥6,980

No Hidden Fees, No Need To Return Your Device

keep your device

Unlike most providers who require you to return your router to them at the end of your contract, when you buy a WiFi device from Mobal, it really is yours to keep! Once your 12-month contract is up, you can choose to keep using our service on a rolling month-by-month basis, or choose to disconnect your service - you’re in control.

If you wish to end your contract early, you can simply return your device to us at any time during your first 12 months and pay a small termination fee equivalent to one month’s usage. We don’t charge activation fees - the prices you see on this page are all you’ll ever be asked to pay for your Mobal WiFi device.

Why Mobal WiFi is The Smart Choice

Mobal WiFi makes things simple! We’ve stripped away all the unnecessary complications that getting your WiFi connection set up in Japan usually brings.

With Traditional Providers...

With Mobal WiFi...

red cross There’s a complicated application process. green tick You can simply order online today!
red cross You’ll wait weeks for installation. green tick We’ll ship to you straight away!
red cross You need to commit to a 2-3 year contract. green tick There are short contracts, and you can end them at any time!
red cross Your router device must be returned after use. green tick Once your contract term ends, your device is yours to keep!
red cross There are lots of hidden fees and charges. green tick Payment plans are simple and transparent!
red cross Customer support is almost all in Japanese. green tick There’s friendly, native English-language customer service!
red cross There are hefty up-front costs. green tick Just pay for your device - there are no additional activation fees!

Data Speeds & Coverage

using wifi

Your Mobal WiFi device doesn’t just work in your home, it works wherever you go! You’ll get 100GB of data per month, with up to 50Mbps upload speed and 150Mbps download speed. Perfect for streaming, connecting multiple devices, and staying in touch with home. Using the SoftBank network, you can connect easily and securely, wherever you are in Japan.

Battery Life

Plug your Mobal WiFi device into a USB charger for continuous use at home. If you take it with you when you’re out and about, it can last all day - with up to 12 hours of battery life when in continuous use, and far longer when on standby!

battery life

Contract Terms & Warranty

We make contracts as simple as possible. For Mobal WiFi devices, you’ll sign up to a 12 month contract, but if you want to end your commitment before that time’s up, no problem! You can simply return the device to us and pay a small termination fee - the equivalent of one month’s use.

With Mobal WiFi, you get peace of mind. You’re covered by our 12-month warranty, and all Mobal products are covered by our no-hassle Money-Back Guarantee if you’re unsatisfied.

contract & warranty

English Speaking Customer Support

english language support

We provide the best possible products and services with clear, simple instructions so that your service should work out of the box, but if you do have a question or a problem, we're here for you!

Our online support pages give you quick, simple instructions and downloadable user guides for quick access. You get access to your own online secure account where you can check your charges, view your itemized usage and update your personal details. Plus, we've also got real, live humans available by email, social media and live chat, so we're here for you if you need a helping hand!

Our staff are native English speakers, so we guarantee you'll get easy, friendly English-language support whenever you need it!

Money-Back Guarantee

money-back Guarantee

If you are not totally delighted with Mobal WiFi for any reason, you can take advantage of our Money-Back Guarantee and return it for a full, prompt, no-hassle refund.

Profits Go To Charity

Mobal customers change the world every day. How? Well, ever since we first started out, we made a simple promise - that the majority of our profits would go to charity.

Today, our growing network of charity partners around the world are working hard to bring people in Malawi out of poverty and into a life of dignity and self sufficiency, through providing opportunities for work and development, building schools and educational institutions, and making sure that basic needs like food and shelter are met.

profits go to charity

Shipping & Activation

english language support

Free Shipping in Japan

We’ll deliver to your home in Japan for free! Once you’ve placed an order, it’ll be with you in 2-5 business days.

Instant Activation

Your device will arrive ready to use, out of the box! That means that you can bypass the complicated installation process that most traditional providers will put you through before you can use your device - with Mobal WiFi, you can get connected right away!

Easy Ordering - No Complicated Paperwork

How It Works
Simply order your Mobal WiFi device online now and pay by Debit/Credit Card or your PayPal account. There are no complicated forms to complete and no paperwork to sign – easy!

1. Click the Buy Now button and enter your details. Pay by Debit/Credit Card or PayPal to purchase your device.
2. When you receive your device, it’s ready to use! Simply follow the instructions on the package.
3. Enjoy using your Mobal WiFi device! If you have any problems, check our easy-to-use online support pages, or contact our friendly Customer Service Team.
4. Your plan will be billed on the 1st day of each month. Your first month will be pro-rated from the date that you receive your device, and after that you’ll be billed ¥4,980 each month.
5. After your 12-month contract is up, your device is yours to keep! You can continue to use Mobal each month, or terminate your service. If you want to terminate your service early, you can do so by returning your device to us and paying a small termination fee equivalent to one month’s usage (¥4,980).

easy ordering process

Billing

billing methods

Payment for your Mobal service, and future billing for any usage, is all done by credit card or Paypal, so it's super-easy!

When you receive your device, your plan will begin - it’ll be active and ready to use.

Your service fees will be billed to your Debit/Credit Card or PayPal account. You can view itemized statements for all your charges in your online account, so you always know exactly what you are paying for.

For your first month of service, your monthly Plan fees will be pro-rated. For example, if you receive your device on October 15th, you will be billed ¥2,490 (half of your regular monthly bill) for the period from October 15th until October 31st. On November 1st, you will be billed ¥4,980 (your regular monthly bill) for the month of November. Going forward, you will be billed ¥4,980 on the 1st of every calendar month until you choose to cancel your service.

You can cancel your service early any time by returning your device to us and paying a small termination fee equivalent to one month’s usage (¥4,980). After your 12-month contract is up, your device is yours to keep - you can keep using Mobal, or choose to terminate for free.

how you're billed

FAQ's

How does Mobal WiFi work?

Mobal WiFi connects to SoftBank’s 4G network. That means that you’ll get great connectivity all over Japan! In your home, you can connect up to 10 of your devices to it, just like a traditional WiFi hotspot. Your device charges via USB, and will last for 10-12 hours of continuous use when not connected to power.

What data speeds can I expect?

You’ll get up to 50Mbps upload speed and 150Mbps download speed. Perfect for streaming, connecting multiple devices, and staying in touch with home.

When is the data allowance reset?

Your 100GB high speed data allowance will be reset on the 1st of each month. If you run out of high speed data, your speeds will be slowed to a maximum of 384kbps until the 1st of the next month.

How long will the battery last?

Your device charges via USB, and will last for 10-12 hours of continuous use when not connected to power - perfect for taking on a day out! At home you can leave it plugged in to your USB charger, so it stays powered on all the time.

How long will my contract last?

Your initial contract term lasts 12 months. After that, you can continue to use your Mobal WiFi service on a rolling month-by-month basis for as long as you like. What’s more, your device is yours to keep!

Do I have to return my device at the end of my contract?

No! After your 12-month contract is up, your device is yours to keep. You can continue to use Mobal each month, or terminate your service.

What if I want to terminate my contract early?

You can cancel your service early any time during your 12-month contract by returning your device to us and paying a small termination fee equivalent to one month’s usage (¥4,980). After your 12-month contract is up, your device is yours to keep - you can keep using Mobal, or choose to terminate for free.

How do I know that my payment/personal details are secure?

Our website is both SSL secure and is regularly checked by an independent security service. We are committed to protecting your security both during ordering and for the lifetime of your service with us.