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Say Konnichiwa To The Best Japan WiFi!

A WiFi service to use in your home instead of traditional fixed-line internet.

green tickEnglish language customer service

green tickThe best connection using all three networks

green tick100GB data allowance with no daily limits

green tickNo long-term commitment - 3 months minimum

green tickNo taxes - a 10% saving

profits go to charity

Profits Go To Charity

By using Mobal you're helping communities in Africa

Mobal customers change the world every day. How? Well, ever since we first started out, we made a simple promise - that the majority of our profits would go to charity.

Today, our growing network of charity partners around the world are working hard to bring people in Malawi out of poverty and into a life of dignity and self sufficiency, through providing opportunities for work and development, building schools and educational institutions, and making sure that basic needs like food and shelter are met.

smartphone user

Getting a reliable broadband service in Japan can be difficult. Complicated applications, inflexible contracts, and unreliable equipment can often leave expats frustrated and offline. Here’s a better option.

Introducing Mobal WiFi

japan wifi product

Japan Pocket WiFi For Home & Travel

Mobal WiFi puts you in control. Your WiFi works perfectly at home, and can go with you wherever you go, using all of the big three networks; Softbank, DoCoMo or AU!

It's perfect for you if you are working or studying in Japan. It's available to anyone - even if you do not have a Residence Visa.

You can have your pocket WiFi device shipped to you anywhere in Japan, and with our quick and easy setup process, you'll be connected in no time!

Mobal's WiFi has been great - it was really easy to set up. I use it for watching netflix
Peter Harrison, Tokyo

Mobal WiFi Plan

monthly cost

You get 100GB Data Allowance each month

japan wifi data allowance

If you use your data allowance, speeds slow to a max of 384kbps, but won’t stop. You’ll never be stuck without an internet connection

Softbank, DoCoMo and AU 4G

The best connection with 4G LTE, using all three big networks - Softbank, DoCoMo and AU

japanese yen

Only

 ¥4,980 per month

happy wifi customer

No taxes, No activation fees, No hidden fees

FREE SHIPPING    We'll ship to your address in Japan for FREE!
(shipping not available to other countries)

Mobal Japan WiFi

Mobal WiFi Router 


JPY

¥6,980

Order your WiFi router today - it will arrive activated and ready to use straight away

accepted payments for Japan WiFi

WiFi Router Specifications

The Mobal WiFi router is small enough to fit in your pocket and has its high-capacity battery meaning you can use it all day. For use at home, just keep it plugged into the USB mains charger and leave it powered on all the time.

Size
126 x 66 x 10mm (5” x 2.6” x 0.4”)

Weight
125g (4.4oz)

Cellular frequencies
LTE FDD: B1/2/3/4/5/7/8/9/12/13/17/18/19/20/25/26/28/66
LTE TDD: B34/38/39/40/41(194M)
WCDMA: B1/2/4/5/6/8/9/19
GSM: 850/900/1800/1900
CDMA/EVDO: BC0 BC1

Wi-Fi technology
IEEE802.11b/g/n

Charging
Connection: USB Type-C
Power Input: DC 5V 2A
Battery Capacity: 3000mAh (up to 12 hours of constant use)

Money-Back Guarantee

money-back Guarantee

If you are not totally delighted with Mobal WiFi for any reason, you can take advantage of our Money-Back Guarantee and return it for a full, prompt, no-hassle refund.

Shipping & Activation

Free Shipping in Japan

We’ll deliver to your home in Japan for free! Once you’ve placed an order, it’ll be with you in 2-5 business days.

Instant Activation

Your device will arrive ready to use, out of the box! That means that you can bypass the complicated installation process that most traditional providers will put you through before you can use your device - with Mobal WiFi, you can get connected right away!

english language support

I was struggling to find a broadband provider that didn't tie me in to a long contract. Mobal's service has been a life-saver...and I love that they give their profits to charity.
Sadie Walker, Osaka

Billing

billing methods

Payment for your Mobal service, and future billing for any usage, is all done by credit card or Paypal, so it's super-easy!

We accept international credit cards - you do not need a Japanese bank account.

When you receive your device, your plan will begin - it’ll be active and ready to use.

Your service fees will be billed to your Debit/Credit Card or PayPal account. You can view itemized statements for all your charges in your online account, so you always know exactly what you are paying for.

For your first month of service, your monthly Plan fees will be pro-rated. For example, if you receive your device on October 15th, you will be billed ¥2,490 (half of your regular monthly bill) for the period from October 15th until October 31st. On November 1st, you will be billed ¥4,980 (your regular monthly bill) for the month of November. Going forward, you will be billed ¥4,980 on the 1st of every calendar month until you choose to cancel your service.

how you're billed

Easy Ordering - No Complicated Paperwork

easy ordering process

How It Works
Simply order your Mobal WiFi device online now and pay by Debit/Credit Card or your PayPal account. There are no complicated forms to complete and no paperwork to sign – easy!

1. Click the Buy Now button and enter your details. Pay by Debit/Credit Card or PayPal to purchase your device.
2. When you receive your device, it’s ready to use! Simply follow the instructions on the package.
3. Enjoy using your Mobal WiFi device! If you have any problems, check our easy-to-use online support pages, or contact our friendly Customer Service Team.
4. Your plan will be billed on the 1st day of each month. Your first month will be pro-rated from the date that you receive your device, and after that you’ll be billed ¥4,980 each month.
5. After your 3-month contract is up, your device is yours to keep!

Ready to Use

Ready to Use

Your WiFi router will arrive pre-activated and ready to use. Just connect via WiFi and you'll be using the internet straight away.

You can connect up to 10 devices and use them all at the same time.

ready to use japan wifi

Data Speeds & Coverage

Your Mobal WiFi device doesn’t just work in your home, it works all over Japan! We use Soft SIM technology, which allows you to connect to any of the big-three networks in Japan; Softbank, DoCoMo and AU. Get online easily and securely with the very best 4G LTE coverage available.

You’ll get 100GB of data per month, with up to 50Mbps upload speed and up to 150Mbps download speed. Perfect for streaming, connecting multiple devices, and staying in touch with home.

using wifi

Battery Life

Battery Life

Plug your Mobal WiFi device into a USB charger for continuous use at home. If you take it with you when you’re out and about, it can last all day - with up to 12 hours of battery life when in continuous use, and far longer when on standby!

battery life

Contract Terms & Warranty

We make contracts as simple as possible. For Mobal WiFi devices, you’ll sign up to a 3-month contract, but if you want to end your commitment before that time’s up, no problem! You can simply return the device to us and pay a small termination fee - the equivalent of one month’s use.

With Mobal WiFi, you get peace of mind. You’re covered by our 12-month warranty, and all Mobal products are covered by our no-hassle Money-Back Guarantee if you’re unsatisfied.

contract & warranty

English Speaking Customer Support

We provide the best possible products and services with clear, simple instructions so that your service should work out of the box, but if you do have a question or a problem, we're here for you!

Our online support pages give you quick, simple instructions and downloadable user guides for quick access. You get access to your own online secure account where you can check your charges, view your itemized usage and update your personal details. Plus, we've also got real, live humans available by email, social media and live chat, so we're here for you if you need a helping hand!

Our staff are native English speakers, so we guarantee you'll get easy, friendly English-language support whenever you need it!

english language support

Why Mobal WiFi is The Smart Choice

Mobal WiFi makes things simple! We’ve stripped away all the unnecessary complications that getting your WiFi connection set up in Japan usually brings.

With Traditional Providers...

With Mobal WiFi...

red cross There’s a complicated application process. green tick You can simply order online today!
red cross You’ll wait weeks for installation. green tick We’ll ship to you straight away!
red cross You need to commit to a 2-3 year contract. green tick There are short contracts, and you can end them at any time!
red cross Your router device must be returned after use. green tick Once your contract term ends, your device is yours to keep!
red cross There are lots of hidden fees and charges. green tick Payment plans are simple and transparent!
red cross Customer support is almost all in Japanese. green tick There’s friendly, native English-language customer service!
red cross There are hefty up-front costs. green tick Just pay for your device - there are no additional activation fees!

We have been using Mobal...for 2 years and more. We find the service exceptional in that it does exactly what it says on the tin. Totally reliable, flexible when needed, well supported...We have no hesitation in recommending the services of Mobal.
Mark on Trustpilot

FAQ's

How does Mobal WiFi work?

Mobal WiFi connects to any of the big-three networks in Japan; Softbank, DoCoMo and AU. That means that you’ll get great connectivity all over Japan! In your home, you can connect up to 10 of your devices to it, just like a traditional WiFi hotspot. Your device charges via USB, and will last for 10-12 hours of continuous use when not connected to power.

What data speeds can I expect?

You’ll get up to 50Mbps upload speed and up to 150Mbps download speed. Perfect for streaming, connecting multiple devices, and staying in touch with home.

When is the data allowance reset?

Your 100GB high speed data allowance will be reset on the 1st of each month. If you use more than 100GB, your data speed will be reduced to a maximum of 384kbps until the 1st of the next month. These speeds may not be sufficient for streaming music or video, but they should be perfect for most data activities, such as web browsing, emailing, posting to Facebook, Whatsapp messaging, etc. In fact, it's great for all those things you need to do to make your friends and family at home jealous of your trip.

How long will the battery last?

Your device charges via USB, and will last for 10-12 hours of continuous use when not connected to power - perfect for taking on a day out! At home you can leave it plugged in to your USB charger, so it stays powered on all the time.

How long will my contract last?

Your initial contract term lasts just 3 months. After that, you can continue to use your Mobal WiFi service on a rolling month-by-month basis for as long as you like. What’s more, your device is yours to keep!

Do I have to return my device at the end of my contract?

No! After your 3 month contract is up, your device is yours to keep. You can continue to use Mobal each month, or terminate your service.

What if I want to terminate my contract early?

You can cancel your service early any time during your 3-month contract by returning your device to us and paying a termination fee of ¥3,000. After your 3-month contract is up, your device is yours to keep - you can keep using Mobal, or choose to terminate for free.

How do I know that my payment/personal details are secure?

Our website is both SSL secure and is regularly checked by an independent security service. We are committed to protecting your security both during ordering and for the lifetime of your service with us.

While You Travel The World,
You Can Change The World

charity message
How Your Money is Feeding
Children in Malawi